[bosslady843]

Anytime I go to surf the web a new page with a.targetingadvertisers.com continues to open up by itself. I believe this is the reason I can't view some of the web pages that I am trying to view. please help me to remove this from my computer.


Thanks

[Advertisements]

Hi! My name is zep516 and Welcome to geekstogo
I'll do the best I can to resolve your computer issue
Please be patient with me as I am currently in training, and all of my responses to you have to be reviewed by my instructor before I post them. Just keep in mind that you get the advantage as you have 2 people examining your issue. Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions!

First

Please download OTL to your Desktop

• Double click on the to run the program. On Vista/Win7 or 8 right click select Run As Administrator to start the program. If prompted by UAC, please allow it.
• Make sure all other windows are closed and to let it run uninterrupted.
• Click the Scan All Users checkbox
  and
• Check the option for All under the Extra Registry section
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files and post them in your topic

• OTL.txt <-- Will be opened, maximized
• Extras.txt <-- Will be minimized on task bar.

Please post the contents of both OTL.txt and Extras.txt files in your next reply.[/QUOTE]

[zep516]

Hi! My name is zep516 and Welcome to geekstogo
I'll do the best I can to resolve your computer issue
Please be patient with me as I am currently in training, and all of my responses to you have to be reviewed by my instructor before I post them. Just keep in mind that you get the advantage as you have 2 people examining your issue. Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions!

First

Please download OTL to your Desktop

• Double click on the to run the program. On Vista/Win7 or 8 right click select Run As Administrator to start the program. If prompted by UAC, please allow it.
• Make sure all other windows are closed and to let it run uninterrupted.
• Click the Scan All Users checkbox
  and
• Check the option for All under the Extra Registry section
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Please copy (Edit->Select All, Edit->Copy) the contents of these files and post them in your topic

• OTL.txt <-- Will be opened, maximized
• Extras.txt <-- Will be minimized on task bar.

Please post the contents of both OTL.txt and Extras.txt files in your next reply.[/QUOTE]