Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Windows 8 OEM Problems / Product Key

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 2 posts

Firstly; if my problem mentioned and answered before, I am so sorry to create a new topic.
English is not my native language and I made net search, came up with no reliable result.

I own Asus K55VD series laptop, which bundled with Win8. (? edition)
When I had purchased the machine second hand, I went forward and formatted all the harddrive, even recovery partition of my device and so Win8.
I worked with Win7 trial and Linux distros, since that time. Now, I'm thinking about getting back to Win8.

I've read that, you can install again with a "clear media" of your Win8 version, which is granted to you by manifacturer.
There is shiny Win8 logo/mark under the hood of my laptop, with no serial number about the OS.
I guess OEM recognition works with device ID/identification or special recognition, not sure.

My question is,
Which way I should take?
Is it possible to install Win8 from a DVD downloaded from net?
[so, then OS will recognize/authenticate my OS as valid, referring to license I own through manifacturer]

To note, I am living in Turkey and making a call to Microsoft USA does not seem viable.

[Thanks for every possible reply, no matter whether you write down :)]

Edited by BLZBLST, 04 February 2014 - 05:37 PM.

  • 0




    Special Ops

  • Malware Removal
  • 2,563 posts
The solution you mentionned about downloading an .iso from the Web might work actually.
Some manufacturer integrate the product key directly in the BIOS in order to go get it later if needed. So what I would do is to find for the .iso of an Asus installation DVD (preferably for your laptop model or in the same serie), burn it to a DVD (or use an USB Flash Drive) and launch the installation. The installation might go get the product key from the BIOS if it's still there and you'll be able to install Windows 8.
I can't guarantee you that it will work too.
  • 0



    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
I'm downloading a Win8 DVD.
Now I remember that I'm not sure about build of my OS. [if it was home premium/basic or professional]
I will try to find out. No exact info on Asus official.

By saying Asus installation DVD, did you mention that one comes with the laptop; or is it service DVD which repair offices use?

Where can I find untouched ISO of Win8. [most probably Home Premium]

Edited by BLZBLST, 05 February 2014 - 05:35 AM.

  • 0



    Mechanised Mod

  • Global Moderator
  • 24,743 posts

To summarise;
In your OP you say that the notebook was bundled with W8, that the machine was second hand, that you had formatted the HDD including the recovery partition and there is shiny Win8 logo/mark under the hood of the laptop, with no serial number about the OS.

The Asus K55VD was also available with Windows 7 installed as the OS, do you happen to know whether Windows 8 was the original OS or had it been installed by the previous owner of the notebook.

If you do not have the 25 digit product code for the Windows 8 OS that was installed on the notebook when you purchased it you should consider contacting the person/retailer from where the notebook was obtained and ask them if they have the product code that you need.

The Microsoft OS product code sticker on notebooks is sometimes found inside/beneath the battery housing, have you checked there.

We can help you with downloading a W8 ISO but without a MS product key to activate it I am afraid that you are looking at purchasing a new product key from MS.

You have no need to contact Microsoft USA as you can contact MS customer support in your home country, see here
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP