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Compter Freezes when I go on internet..

Started by AimeeJoll , Feb 27 2014 03:53 PM

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#1
AimeeJoll

Posted 27 February 2014 - 03:53 PM

New Member

Member
1 posts

I got a samsung ATIV Book 4 for christmas this year so just over 2 months ago but since( i think) the windows 8 update it seems to freeze when i got on to the internet. If the internet is open and i am on the dashboard or the home page/app page it causes freezing to occur there too, but does not appear to freeze if internet it not open, although it previously did until i used a drive cleaner, however that did not solve the problem altogether. Some times it will freeze for minutes sometimes seconds and it wont type immediately either. I don't know what to do it is driving me crazy and i tried using a different browser but the same occurs with Chrome and Internet Explorer. I have full anti virus protection aswell! Please help!

#2
KiwiProbie

Posted 16 March 2014 - 05:29 PM

Member

Member
464 posts

What antivirus are you using?

#3
AndrewThegeek

Posted 14 April 2014 - 12:04 PM

Member

Member
10 posts

Well there are a few basic questions that we have to ask before we can assist you. When did the problem first arise? Have you downloaded anything in particular been to a malicious website? How long have you had the problem for ? Does this lag only occur with browsing?

Ill be waiting for a response?