[krisinluck]

Photo of the extra tab is attached.  

 

I set my settings in Chrome for for NOT keeping Google Chrome background apps running when Google is closed.  I've done that for years.  Too much mess on the computer.  That said, whatever is causing the extra tab issue is related to that.  It turns back on.  It's a drain on the system at best.

 

And another new thing:  I checked task manager this morning, and found two items on there I have not seen before.

• ielowutil.exe *32
• rf-chrome-nm-host.exe *32

Interestingly enough, I had reset the background app mentioned above, closed Google, and opened the Task Manager.  There was no Google showing.  I left it running and opened Google, and there are these things I've never seen in there before, and seven instances of Chrome.exe *32 opened up.  And they are using a ridiculous amount of memory.  Since it was opening up so many tabs when we started, it makes me wonder.  

 

Second attachment is a photo of the task manager.

 

Edit to add:  I have identified the two items I hadn't seen before - they are legit.  Disregard those.  At the moment, there are six different Chrome.exe *32 running in the task manager.  I have ONE window open, and have been careful not to use tabs.  Each is running very high memory.  In order of top to bottom they read:

 

12,328 K

9808 K

72,632 K

44,688 K

8,800 K

17,344 K

 

That looks like a huge drain on the system.

Attached Thumbnails

• 
• 

Edited by krisinluck, 09 April 2014 - 03:03 PM.

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I just went back and looked at the first thread I started here.  You were my helper then as well.  We made some progress, but not enough before you left on a road trip.  It's cool - I forget things all the time.  But maybe looking at that thread would help?  Here's the link:  

 

http://www.geekstogo...as-infected-it/

 

 

[krisinluck]

I just went back and looked at the first thread I started here.  You were my helper then as well.  We made some progress, but not enough before you left on a road trip.  It's cool - I forget things all the time.  But maybe looking at that thread would help?  Here's the link:  

 

http://www.geekstogo...as-infected-it/

 

 

[krisinluck]

It's getting worse.  I don't know what's going on, but yesterday I had to manually reboot the system.  It's happened again this morning.  I'm almost completely deaf, pending a Cochlear Implant this summer, and I make my living on the internet since talking on the phone is impossible if I am not familiar with the voice pattern.  I have a kid to raise on my own, and I really need to get this cleared up so we don't end up living in my car somewhere.  

 

Half of the programs I use daily don't work properly, or fail to load at all.  When they do work well, the system simply stops and will not allow me to shut down from the start button.  

 

Please let me know if you are still working on this for me.  If not, I need to do something no later than tomorrow or we will be having serious problems here at home keeping on the utilities.  

[RKinner]

Run Autoruns which I assume you still have from our last post.  Remember to right click and run as Admin on Vista and Win 7.  Uncheck any yellow marked items then close the program.

 

Run VEW for System and Application ( Remember to right click and run as Admin on Vista and Win 7.)

 

Download BlueScreenView
http://www.nirsoft.n...creen_view.html

Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit, Select All.

Go File, Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[krisinluck]

AutoRuns had three yellows that I unchecked.  There were four pink lines total, but I don't know what pink means and I left them alone.

 

VEW Log:

 

Vino's Event Viewer v01c run on Windows 2008 in English

Report run at 10/04/2014 3:59:09 PM

 

Note: All dates below are in the format dd/mm/yyyy

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'Application' Log - Critical Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'Application' Log - Warning Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'Application' Date/Time: 10/04/2014 4:05:00 PM

Type: Warning Category: 0

Event: 12348 Source: VSS

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{7a675af5-28ea-11e2-9cb8-8000600fe800}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again. 

 

Operation:

   Removing auto-release shadow copies

   Loading provider

 

Context:

   Execution Context: System Provider

 

Log: 'Application' Date/Time: 10/04/2014 3:05:30 PM

Type: Warning Category: 1

Event: 1008 Source: Microsoft-Windows-Search

The Windows Search Service is starting up and attempting to remove the old search index {Reason: Index Corruption}. 

 

 

Log: 'Application' Date/Time: 10/04/2014 3:05:23 PM

Type: Warning Category: 6

Event: 3057 Source: Application Virtualization Client

{tid=E44}

The Application Virtualization Client Core initialized correctly.  Installed Product:  Version: 4.6.2.22610 Install Path: C:\Program Files (x86)\Microsoft Application Virtualization Client Global Data Directory: C:\ProgramData\Microsoft\Application Virtualization Client\ Machine Name: ICELAND Operating System: Windows 7 64-bit Service Pack 1.0 Build 7601 OSD Command: 

 

Log: 'Application' Date/Time: 10/04/2014 3:05:15 PM

Type: Warning Category: 3

Event: 3191 Source: Application Virtualization Client

{tid=E44}

-------------------------------------------------------- Initialized client log (C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt)

 

Log: 'Application' Date/Time: 10/04/2014 3:03:25 PM

Type: Warning Category: 0

Event: 6000 Source: Microsoft-Windows-Winlogon

The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

 

Log: 'Application' Date/Time: 10/04/2014 3:03:24 PM

Type: Warning Category: 0

Event: 6000 Source: Microsoft-Windows-Winlogon

The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

 

Log: 'Application' Date/Time: 10/04/2014 2:58:14 PM

Type: Warning Category: 0

Event: 6000 Source: Microsoft-Windows-Winlogon

The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

 

Log: 'Application' Date/Time: 10/04/2014 8:00:22 AM

Type: Warning Category: 0

Event: 12348 Source: VSS

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{7a675af5-28ea-11e2-9cb8-8000600fe800}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again. 

 

Operation:

   Removing auto-release shadow copies

   Loading provider

 

Context:

   Execution Context: System Provider

 

Log: 'Application' Date/Time: 10/04/2014 5:00:03 AM

Type: Warning Category: 0

Event: 12348 Source: VSS

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{7a675af5-28ea-11e2-9cb8-8000600fe800}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again. 

 

Operation:

   Removing auto-release shadow copies

   Loading provider

 

Context:

   Execution Context: System Provider

 

Log: 'Application' Date/Time: 10/04/2014 3:14:58 AM

Type: Warning Category: 0

Event: 12348 Source: VSS

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{7a675af5-28ea-11e2-9cb8-8000600fe800}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again. 

 

Operation:

   Removing auto-release shadow copies

   Loading provider

 

Context:

   Execution Context: System Provider

 

Log: 'Application' Date/Time: 10/04/2014 2:30:53 AM

Type: Warning Category: 6

Event: 3057 Source: Application Virtualization Client

{tid=DDC}

The Application Virtualization Client Core initialized correctly.  Installed Product:  Version: 4.6.2.22610 Install Path: C:\Program Files (x86)\Microsoft Application Virtualization Client Global Data Directory: C:\ProgramData\Microsoft\Application Virtualization Client\ Machine Name: ICELAND Operating System: Windows 7 64-bit Service Pack 1.0 Build 7601 OSD Command: 

 

Log: 'Application' Date/Time: 10/04/2014 2:30:44 AM

Type: Warning Category: 3

Event: 3191 Source: Application Virtualization Client

{tid=DDC}

-------------------------------------------------------- Initialized client log (C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt)

 

Log: 'Application' Date/Time: 10/04/2014 2:29:02 AM

Type: Warning Category: 0

Event: 6000 Source: Microsoft-Windows-Winlogon

The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

 

Log: 'Application' Date/Time: 10/04/2014 2:29:02 AM

Type: Warning Category: 0

Event: 6000 Source: Microsoft-Windows-Winlogon

The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

 

Log: 'Application' Date/Time: 10/04/2014 2:26:52 AM

Type: Warning Category: 0

Event: 6000 Source: Microsoft-Windows-Winlogon

The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

 

Log: 'Application' Date/Time: 09/04/2014 8:17:40 PM

Type: Warning Category: 0

Event: 12348 Source: VSS

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{7a675af5-28ea-11e2-9cb8-8000600fe800}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again. 

 

Operation:

   Removing auto-release shadow copies

   Loading provider

 

Context:

   Execution Context: System Provider

 

Log: 'Application' Date/Time: 09/04/2014 6:33:48 PM

Type: Warning Category: 6

Event: 3057 Source: Application Virtualization Client

{tid=AD8}

The Application Virtualization Client Core initialized correctly.  Installed Product:  Version: 4.6.2.22610 Install Path: C:\Program Files (x86)\Microsoft Application Virtualization Client Global Data Directory: C:\ProgramData\Microsoft\Application Virtualization Client\ Machine Name: ICELAND Operating System: Windows 7 64-bit Service Pack 1.0 Build 7601 OSD Command: 

 

Log: 'Application' Date/Time: 09/04/2014 6:33:40 PM

Type: Warning Category: 3

Event: 3191 Source: Application Virtualization Client

{tid=AD8}

-------------------------------------------------------- Initialized client log (C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt)

 

Log: 'Application' Date/Time: 09/04/2014 6:31:00 PM

Type: Warning Category: 0

Event: 1530 Source: Microsoft-Windows-User Profiles Service

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.     DETAIL -   1 user registry handles leaked from \Registry\User\S-1-5-21-387024861-1857405023-142887614-1000:

Process 684 (\Device\HarddiskVolume2\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-387024861-1857405023-142887614-1000

 

 

Log: 'Application' Date/Time: 09/04/2014 6:01:04 PM

Type: Warning Category: 0

Event: 12348 Source: VSS

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{7a675af5-28ea-11e2-9cb8-8000600fe800}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again. 

 

Operation:

   Removing auto-release shadow copies

   Loading provider

 

Context:

   Execution Context: System Provider

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - Critical Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - Warning Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'System' Date/Time: 10/04/2014 8:09:21 PM

Type: Warning Category: 0

Event: 1014 Source: Microsoft-Windows-DNS-Client

Name resolution for the name ping.avast.com timed out after none of the configured DNS servers responded.

 

Log: 'System' Date/Time: 10/04/2014 2:29:04 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 09/04/2014 6:31:40 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 09/04/2014 6:31:39 PM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 09/04/2014 2:04:45 PM

Type: Warning Category: 212

Event: 219 Source: Microsoft-Windows-Kernel-PnP

The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_129C\199d4bce9ce85bffc58c45a151624ed40640aac9.

 

Log: 'System' Date/Time: 09/04/2014 1:42:32 PM

Type: Warning Category: 212

Event: 219 Source: Microsoft-Windows-Kernel-PnP

The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_129C\199d4bce9ce85bffc58c45a151624ed40640aac9.

 

Log: 'System' Date/Time: 09/04/2014 1:41:34 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 09/04/2014 1:41:34 PM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 09/04/2014 1:30:53 PM

Type: Warning Category: 212

Event: 219 Source: Microsoft-Windows-Kernel-PnP

The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_129C\199d4bce9ce85bffc58c45a151624ed40640aac9.

 

Log: 'System' Date/Time: 08/04/2014 10:12:37 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 08/04/2014 10:12:37 PM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 08/04/2014 7:43:42 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 08/04/2014 7:43:42 PM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

BlueScreenView came up with nothing.

[RKinner]

I suspect the multiple chromes are caused by the default home page which shows a bunch of small windows. 

 

 

The Windows Search is hanging and corrupt.  I would type: services.msc in the search box and then hit Enter then Find Windows Search and right click on it and select Properties then change the Startup Type to Disabled and Apply.  Stop the service.

 

The other problem is with System Restore.  It's probably trying to backup something like the Q:\ drive where they put ClicktoRun Office.  Go in to the Control Panel, System, System Protection and make sure that it is only trying to to monitor C:\  (Other drives should say Off)

[krisinluck]

I have used the Google Calendar as my home page for the last four years on Chrome.  I've never had issues like this before the virus that nailed me in December hit my system.  

 

Windows Search is disabled now.  

 

When I attempt the instructions given to me for System Restore, I get as far as opening System, and I get a message that says "Windows Explorer has stopped working" and that it is troubleshooting the problem.  That hangs for a minute, then my monitor goes blank, comes back up, and it reconnects the wifi.  Is there a workaround for this?  I tried it three times - same results each time.  I even tried running it after a right click to run as admin.  Same problem.  

[RKinner]

Try in Safe Mode?

 

(Reboot and when you see the maker's logo, hear a beep or it talks about F8, start tapping the F8 key slowly.  Keep tapping until the Safe Mode Menu appears and choose Safe Mode.  Login with your usual login.)
 

[krisinluck]

No dice in safe mode.  System Protection does not show up in there.  Once I open system in *not* safe mode, it does the mini-reboot I described above.  

[RKinner]

In the Search box type:  msconfig

and wait for it to find it then right click on msconfig.exe and Run As Administrator.  That should open a new window.

 

Go to Services tab and click on the box to hide Microsoft Services then uncheck
everything that remains.  Go to Startup tab and uncheck everything.  OK and
reboot.

 

Does it still crash Windows Explorer?  If it doesn't make any difference you can go back into msconfig and check Normal Startup and OK.

 

Sometimes shell extensions will cause the problem.  If msconfig didn't help then try:

 

download ShellExView.

http://www.nirsoft.n...s/shexview.html

Use this download:
http://www.nirsoft.n...xview_setup.exe

Once you get it installed, run it and look in the third or fourth column from the RIGHT. It should say MICROSOFT. Click once or twice on MICROSOFT so that items with NO are at the top.
Select all of the NO items and then click on the red led looking icon in the upper left. This should disable all of the non-microsoft additions to Explorer. Reboot and see if you still get the Explorer crashes.

[krisinluck]

Still crashing after both are done.

 

  

[RKinner]

Run VEW again for System.  Perhaps it caught an error.

[krisinluck]

I am two hours ahead of you, so this is my last post for tonight.  I'm up by 7 am, so I'll check in for further instructions in the morning.  But not until I have one cup of coffee so I am coherent.  It's better that way for everyone.  Thank you for working with me on this!

 

 

VEW Log:

 

Vino's Event Viewer v01c run on Windows 2008 in English

Report run at 10/04/2014 10:07:36 PM

 

Note: All dates below are in the format dd/mm/yyyy

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - Critical Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - Error Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'System' Date/Time: 11/04/2014 2:26:21 AM

Type: Error Category: 0

Event: 7011 Source: Service Control Manager

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

 

Log: 'System' Date/Time: 11/04/2014 2:12:09 AM

Type: Error Category: 0

Event: 7006 Source: Service Control Manager

The ScRegSetValueExW call failed for Start with the following error:  Access is denied.

 

Log: 'System' Date/Time: 11/04/2014 2:12:09 AM

Type: Error Category: 0

Event: 7006 Source: Service Control Manager

The ScRegSetValueExW call failed for Start with the following error:  Access is denied.

 

Log: 'System' Date/Time: 11/04/2014 2:11:53 AM

Type: Error Category: 0

Event: 7006 Source: Service Control Manager

The ScRegSetValueExW call failed for Start with the following error:  Access is denied.

 

Log: 'System' Date/Time: 11/04/2014 2:11:53 AM

Type: Error Category: 0

Event: 7006 Source: Service Control Manager

The ScRegSetValueExW call failed for Start with the following error:  Access is denied.

 

Log: 'System' Date/Time: 11/04/2014 1:37:42 AM

Type: Error Category: 0

Event: 7011 Source: Service Control Manager

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

 

Log: 'System' Date/Time: 11/04/2014 1:24:01 AM

Type: Error Category: 0

Event: 7011 Source: Service Control Manager

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.

 

Log: 'System' Date/Time: 11/04/2014 1:14:41 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:59 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:59 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:59 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:59 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:59 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:59 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:57 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:56 AM

Type: Error Category: 0

Event: 7001 Source: Service Control Manager

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.

 

Log: 'System' Date/Time: 11/04/2014 1:12:56 AM

Type: Error Category: 0

Event: 10005 Source: Microsoft-Windows-DistributedCOM

DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

 

Log: 'System' Date/Time: 11/04/2014 1:12:56 AM

Type: Error Category: 0

Event: 10005 Source: Microsoft-Windows-DistributedCOM

DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

 

Log: 'System' Date/Time: 11/04/2014 1:12:55 AM

Type: Error Category: 0

Event: 10005 Source: Microsoft-Windows-DistributedCOM

DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

 

Log: 'System' Date/Time: 11/04/2014 1:12:49 AM

Type: Error Category: 0

Event: 10005 Source: Microsoft-Windows-DistributedCOM

DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

'System' Log - Warning Type

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Log: 'System' Date/Time: 11/04/2014 2:23:37 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 11/04/2014 2:23:36 AM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 11/04/2014 2:12:53 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 11/04/2014 2:12:53 AM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 11/04/2014 1:11:47 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 11/04/2014 1:11:47 AM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 10/04/2014 10:27:35 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 10/04/2014 10:27:35 PM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 10/04/2014 10:01:44 PM

Type: Warning Category: 0

Event: 1014 Source: Microsoft-Windows-DNS-Client

Name resolution for the name ping.avast.com timed out after none of the configured DNS servers responded.

 

Log: 'System' Date/Time: 10/04/2014 8:09:21 PM

Type: Warning Category: 0

Event: 1014 Source: Microsoft-Windows-DNS-Client

Name resolution for the name ping.avast.com timed out after none of the configured DNS servers responded.

 

Log: 'System' Date/Time: 10/04/2014 2:29:04 AM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 09/04/2014 6:31:40 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 09/04/2014 6:31:39 PM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 09/04/2014 2:04:45 PM

Type: Warning Category: 212

Event: 219 Source: Microsoft-Windows-Kernel-PnP

The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_129C\199d4bce9ce85bffc58c45a151624ed40640aac9.

 

Log: 'System' Date/Time: 09/04/2014 1:42:32 PM

Type: Warning Category: 212

Event: 219 Source: Microsoft-Windows-Kernel-PnP

The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_129C\199d4bce9ce85bffc58c45a151624ed40640aac9.

 

Log: 'System' Date/Time: 09/04/2014 1:41:34 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 09/04/2014 1:41:34 PM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

 

Log: 'System' Date/Time: 09/04/2014 1:30:53 PM

Type: Warning Category: 212

Event: 219 Source: Microsoft-Windows-Kernel-PnP

The driver \Driver\WUDFRd failed to load for the device USB\VID_05AC&PID_129C\199d4bce9ce85bffc58c45a151624ed40640aac9.

 

Log: 'System' Date/Time: 08/04/2014 10:12:37 PM

Type: Warning Category: 0

Event: 4001 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN AutoConfig service has successfully stopped. 

 

Log: 'System' Date/Time: 08/04/2014 10:12:37 PM

Type: Warning Category: 0

Event: 10002 Source: Microsoft-Windows-WLAN-AutoConfig

WLAN Extensibility Module has stopped.  Module Path: C:\Windows\System32\bcmihvsrv64.dll 

[RKinner]

Nothing of real interest in the event logs.  The DNS Client and Network Awareness are probably because the network is not working.  The

The ScRegSetValueExW call failed for Start with the following error:  Access is denied.

 

 

 error is probably from an outdated version of Avast.

 

 

Open a Command Pompt (with the right click and Run As Admin)

net start >  \junk.txt

ipconfig  /all  >>  \junk.txt

arp  -a  >>  \junk.txt

notepad  \junk.txt

Do your PDF thing with the \junk.txt file.  There is a program called Windows Repair All-in-one which sometimes helps:

 

Download Complete Internet Repair to your desktop

Unzip all the files to their own folder on the desktop
Within the folder double click CIntRep
The programme will then run
Select the items I have highlighted
Press go
Let me know if it is able to conduct the repair, there is a log at the bottom

[krisinluck]

Junk.txt:

 

These Windows services are started:

 

   Application Experience

   Application Information

   Application Virtualization Client

   Application Virtualization Service Agent

   avast! Antivirus

   avast! Firewall

   Background Intelligent Transfer Service

   Base Filtering Engine

   CNG Key Isolation

   COM+ Event System

   Computer Browser

   Cryptographic Services

   DCOM Server Process Launcher

   Desktop Window Manager Session Manager

   DHCP Client

   Diagnostic Policy Service

   Diagnostic Service Host

   Diagnostic System Host

   Distributed Link Tracking Client

   DNS Client

   Extensible Authentication Protocol

   Function Discovery Provider Host

   Function Discovery Resource Publication

   Group Policy Client

   HomeGroup Listener

   HomeGroup Provider

   Human Interface Device Access

   IP Helper

   IPsec Policy Agent

   MBAMScheduler

   MBAMService

   Multimedia Class Scheduler

   Network Connections

   Network List Service

   Network Location Awareness

   Network Store Interface Service

   Peer Name Resolution Protocol

   Peer Networking Grouping

   Peer Networking Identity Manager

   Plug and Play

   Power

   Print Spooler

   Program Compatibility Assistant Service

   Remote Desktop Services

   Remote Procedure Call (RPC)

   RPC Endpoint Mapper

   Secondary Logon

   Security Accounts Manager

   Security Center

   Server

   Shell Hardware Detection

   SSDP Discovery

   Superfetch

   System Event Notification Service

   Task Scheduler

   TCP/IP NetBIOS Helper

   Themes

   User Profile Service

   Windows Audio

   Windows Audio Endpoint Builder

   Windows Backup

   Windows Defender

   Windows Error Reporting Service

   Windows Event Log

   Windows Firewall

   Windows Font Cache Service

   Windows Image Acquisition (WIA)

   Windows Management Instrumentation

   Windows Media Center Scheduler Service

   Windows Mobile-2003-based device connectivity

   Windows Mobile-based device connectivity

   Windows Update

   WinHTTP Web Proxy Auto-Discovery Service

   WLAN AutoConfig

   Workstation

 

The command completed successfully.

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : iceland

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : zyxel.com

 

Wireless LAN adapter Wireless Network Connection 7:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #3

   Physical Address. . . . . . . . . : E0-46-9A-BC-7A-14

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection 6:

 

   Connection-specific DNS Suffix  . : zyxel.com

   Description . . . . . . . . . . . : NETGEAR WNA3100 N300 Wireless USB Adapter

   Physical Address. . . . . . . . . : E0-46-9A-BC-7A-14

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::8400:bb95:e7aa:9087%20(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.36(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Friday, April 11, 2014 8:13:39 AM

   Lease Expires . . . . . . . . . . : Saturday, April 12, 2014 8:13:40 AM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 551569050

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-A9-29-04-E8-40-F2-58-BF-53

   DNS Servers . . . . . . . . . . . : 192.168.1.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)

   Physical Address. . . . . . . . . : E8-40-F2-58-BF-53

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.zyxel.com:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : zyxel.com

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 9:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft 6to4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 12:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1c91:25c7:3f57:fedb(Preferred) 

   Link-local IPv6 Address . . . . . : fe80::1c91:25c7:3f57:fedb%12(Preferred) 

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter isatap.{9D466691-C917-4DF5-8AB9-1A5BCBBB9AC5}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{4694C4C7-1686-4060-BB4E-809496235740}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Interface: 192.168.1.36 --- 0x14

  Internet Address      Physical Address      Type

  192.168.1.1           cc-5d-4e-4c-b6-8c     dynamic   

  192.168.1.37          e0-ca-94-8d-9c-5d     dynamic   

  192.168.1.255         ff-ff-ff-ff-ff-ff     static    

  224.0.0.22            01-00-5e-00-00-16     static    

  224.0.0.252           01-00-5e-00-00-fc     static    

  239.255.255.250       01-00-5e-7f-ff-fa     static    

  255.255.255.255       ff-ff-ff-ff-ff-ff     static