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Removal instructions for RRSavings

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Content is republished with permission from Malwarebytes.

What is RRSavings?

The Malwarebytes research team has determined that RRSavings is adware. These so-called "adwares" display advertisements typically not associated with the sites you are visiting.

How do I know if my computer is affected by RRSavings?

You may see this entry in your list of installed programs:


How did RRSavings get on my computer?

Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove RRSavings?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of RRSavings?
  • No, Malwarebytes' Anti-Malware removes RRSavings completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this adware.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the RRSavings rogue. It would have warned you before the adware could install itself, giving you a chance to stop it before it became too late.


Technical details for experts

Signs in a HijackThis log:
O23 - Service: fpvoixdaog32 - Unknown owner - C:\Program Files\002\fpvoixdaog32.exe
Alterations made by the installer:

File system details  
    Adds the folder C:\Program Files\002
       Adds the file fpvoixdaog32.exe"="4/19/2014 2:08 PM, 541696 bytes, A
    Adds the folder C:\Program Files\rrsavings
       Adds the file uninstaller.exe"="3/27/2014 2:25 PM, 80050 bytes, A

Registry details  
       "DisplayIcon"="REG_SZ", "C:\Program Files\rrsavings\uninstaller.exe"
       "DisplayName"="REG_SZ", "rrsavings"
       "DisplayVersion"="REG_SZ", "2.0.1"
       "EstimatedSize"="REG_DWORD", 1024
       "Publisher"="REG_SZ", "rrsavings"
       "UninstallString"="REG_SZ", "C:\Program Files\rrsavings\uninstaller.exe -source="916A702F-D413-46A5-9FFD-BD95FEB08CE8" -remove="739027FD-0200-4F32-A9AC-8E4058065C1A D12C40DB-CD7D-4D86-9285-5E2FE23693E4 E6B105B8-1F65-4428-9397-1DFD8A03B94D 3566FB70-E722-4182-8266-815EAE862998 9B65F9A3-9D24-452A-B6EF-1457D65E4259 6DDE8071-E4BA-461B-8A96-990DFAA0EBD1 9B5C9A87-ED19-4510-A63F-A23FB580CA75 BFB5F375-2733-465B-B3AC-842F6A6BE527 DB8B6107-7401-470E-9203-F83DF395F044 813BA625-B0FA-48D8-9B75-59759C88C219 6E810AB6-F34E-49A3-A93F-9E503660F718 286B09BC-F9BD-4F71-B767-2AE0CE2F8CE5" "
       "URLInfoAbout"="REG_SZ", "${application_url}"
       "key"="REG_SZ", "916A702F-D413-46A5-9FFD-BD95FEB08CE8"
       "DisplayName"="REG_SZ", "fpvoixdaog32"
       "ErrorControl"="REG_DWORD", 1
       "FailureActions"="REG_BINARY, .....................6
       "ImagePath"="REG_EXPAND_SZ, "C:\Program Files\002\fpvoixdaog32.exe run options=01110010020000000000000000000000 sourceguid=916A702F-D413-46A5-9FFD-BD95FEB08CE8"
       "ObjectName"="REG_SZ", "LocalSystem"
       "Start"="REG_DWORD", 2
       "Type"="REG_DWORD", 16
       "key"="REG_SZ", "916A702F-D413-46A5-9FFD-BD95FEB08CE8"

Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware

Scan Date: 4/19/2014
Scan Time: 12:50:56 PM
Logfile: mbamRRSavings.txt
Administrator: Yes

Malware Database: v2014.04.19.05
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Malwarebytes

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 212036
Time Elapsed: 3 min, 44 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 2
Trojan.Agent.SVR, C:\Program Files\002\fpvoixdaog32.exe, 3260, Delete-on-Reboot, [e54c1d0f0f6c1e18f3773f28a06146ba]
PUP.Optional.RRSavings.A, C:\Program Files\002\fpvoixdaog32.exe, 3260, Delete-on-Reboot, [121f9597fc7fb97db1ffd6944bb739c7]

Modules: 0
(No malicious items detected)

Registry Keys: 5
Trojan.Agent.SVR, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\fpvoixdaog32, Quarantined, [e54c1d0f0f6c1e18f3773f28a06146ba], 
PUP.Optional.RRSavings.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\fpvoixdaog32, Quarantined, [121f9597fc7fb97db1ffd6944bb739c7], 
PUP.Optional.RRSavings.A, HKLM\SOFTWARE\rrsavings, Quarantined, [63ce62ca6318f145589a3436ee14827e], 
PUP.Optional.RRSavings.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\rrsavings, Quarantined, [b978e24a0378ca6ce60a1c4ec939916f], 
PUP.Optional.RRSavings.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\rrsavings, Quarantined, [67caee3ed0aba78f57a0de8cae54659b], 

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 1
PUP.Optional.RRSavings.A, C:\Program Files\rrsavings, Quarantined, [2f02c06c9cdf2c0ad9b090dad82a649c], 

Files: 4
Trojan.Agent.SVR, C:\Program Files\002\fpvoixdaog32.exe, Delete-on-Reboot, [e54c1d0f0f6c1e18f3773f28a06146ba], 
PUP.Optional.RrSavings.A, C:\Users\{username}\Desktop\amonetize_rrsavings.exe, Quarantined, [b97843e99cdfe056a55d888cf30f50b0], 
PUP.Optional.RRSavings.A, C:\Program Files\002\fpvoixdaog32.exe, Delete-on-Reboot, [121f9597fc7fb97db1ffd6944bb739c7], 
PUP.Optional.RRSavings.A, C:\Program Files\rrsavings\uninstaller.exe, Quarantined, [2f02c06c9cdf2c0ad9b090dad82a649c], 

Physical Sectors: 0
(No malicious items detected)

As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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