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64bit or 32bit no Trend

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Hi running Win 8.1 it tells me I am running 64bit but when I try to run Trend Housecall it will only run 32bit version . when I try to run 64bit it tells me not connected to internet ?. which obviously I am as sending this ?.

Also The My Dell app tells me not connected to internet again incorrect .

This has only just started happening , Have run various virus checkers and found nothing .

Any ideas please ?.



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If you run Internet Explorer from the Modern UI (aka Metro menu) can it access the internet?

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