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Laptop internet connect speed only 0.25Mbps [Solved]

Started by peter plus , Jun 10 2014 07:35 AM

This topic is locked

#1
peter plus

Posted 10 June 2014 - 07:35 AM

Member

Member
278 posts

All other devices running at near to 20Mbps

OTL log

OTL logfile created on: 10/06/2014 06:21:43 - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Sara\Downloads

64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation

Internet Explorer (Version = 9.10.9200.16599)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

3.19 Gb Total Physical Memory | 1.75 Gb Available Physical Memory | 54.78% Memory free

6.32 Gb Paging File | 4.44 Gb Available in Paging File | 70.23% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 892.08 Gb Total Space | 863.81 Gb Free Space | 96.83% Space Free | Partition Type: NTFS

Drive D: | 25.00 Gb Total Space | 22.82 Gb Free Space | 91.30% Space Free | Partition Type: NTFS

Computer Name: SARA-PC | User Name: Sara | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2014/06/10 06:21:36 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Sara\Downloads\OTL.exe

PRC - [2014/05/13 16:40:56 | 000,860,488 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

PRC - [2013/01/24 23:18:32 | 000,323,584 | R--- | M] (Atheros) -- C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe

PRC - [2012/12/13 22:18:54 | 000,070,152 | ---- | M] (Nalpeiron Ltd.) -- C:\Windows\SysWOW64\NLSSRV32.EXE

PRC - [2012/03/28 18:34:30 | 000,091,432 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe

PRC - [2011/09/01 00:23:00 | 000,447,104 | ---- | M] (Conexant Systems, Inc.) -- C:\Windows\SysWOW64\SASrv.exe

========== Modules (No Company Name) ==========

MOD - [2014/05/13 16:40:54 | 000,414,536 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\ppgooglenaclpluginchrome.dll

MOD - [2014/05/13 16:40:50 | 004,217,672 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\pdf.dll

MOD - [2014/05/13 16:40:45 | 000,716,616 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\libglesv2.dll

MOD - [2014/05/13 16:40:44 | 000,126,280 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\libegl.dll

MOD - [2014/05/13 16:40:43 | 001,732,424 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\ffmpegsumo.dll

========== Services (SafeList) ==========

SRV:64bit: - [2013/08/30 07:49:21 | 000,470,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\netprofmsvc.dll -- (netprofm)

SRV:64bit: - [2013/08/30 07:49:21 | 000,179,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\bisrv.dll -- (BrokerInfrastructure)

SRV:64bit: - [2013/08/30 07:45:50 | 000,014,920 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)

SRV:64bit: - [2013/04/24 17:10:28 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)

SRV:64bit: - [2013/04/24 13:23:08 | 000,241,152 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)

SRV:64bit: - [2013/04/08 21:48:42 | 000,169,472 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\AudioEndpointBuilder.dll -- (AudioEndpointBuilder)

SRV:64bit: - [2013/03/01 19:45:07 | 000,171,008 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\TimeBrokerServer.dll -- (TimeBroker)

SRV:64bit: - [2013/03/01 19:45:05 | 000,180,224 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\SystemEventsBrokerServer.dll -- (SystemEventsBroker)

SRV:64bit: - [2013/02/24 23:18:40 | 000,092,160 | ---- | M] (ELAN Microelectronics Corp.) [Auto | Running] -- C:\Program Files\Elantech\ETDService.exe -- (ETDService)

SRV:64bit: - [2013/01/09 16:23:16 | 001,964,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\wlidsvc.dll -- (wlidsvc)

SRV:64bit: - [2013/01/09 16:22:35 | 000,438,272 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\lsm.dll -- (LSM)

SRV:64bit: - [2012/12/13 22:18:48 | 000,230,408 | ---- | M] (Nitro PDF Software) [Auto | Running] -- C:\Program Files\Common Files\Nitro\Pro\8.0\NitroPDFDriverService8x64.exe -- (NitroDriverReadSpool8)

SRV:64bit: - [2012/12/03 10:27:56 | 000,202,400 | ---- | M] (Conexant Systems Inc.) [Auto | Running] -- C:\Windows\SysNative\CxAudMsg64.exe -- (CxAudMsg)

SRV:64bit: - [2012/11/05 21:36:55 | 002,675,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll -- (PrintNotify)

SRV:64bit: - [2012/09/20 02:10:47 | 002,367,528 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\WSService.dll -- (WSService)

SRV:64bit: - [2012/09/19 23:31:18 | 000,116,736 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\fhsvc.dll -- (fhsvc)

SRV:64bit: - [2012/07/25 20:07:47 | 000,065,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\wiarpc.dll -- (WiaRpc)

SRV:64bit: - [2012/07/25 20:07:42 | 000,263,680 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wcmsvc.dll -- (Wcmsvc)

SRV:64bit: - [2012/07/25 20:07:40 | 000,283,648 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\vaultsvc.dll -- (VaultSvc)

SRV:64bit: - [2012/07/25 20:07:25 | 000,012,800 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\svsvc.dll -- (svsvc)

SRV:64bit: - [2012/07/25 20:06:34 | 000,743,936 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\netlogon.dll -- (Netlogon)

SRV:64bit: - [2012/07/25 20:06:33 | 000,161,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\NcaSvc.dll -- (NcaSvc)

SRV:64bit: - [2012/07/25 20:06:33 | 000,073,728 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\NcdAutoSetup.dll -- (NcdAutoSetup)

SRV:64bit: - [2012/07/25 20:05:55 | 000,059,904 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\keyiso.dll -- (KeyIso)

SRV:64bit: - [2012/07/25 20:05:34 | 000,037,376 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\efssvc.dll -- (EFS)

SRV:64bit: - [2012/07/25 20:05:28 | 000,207,872 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\DeviceSetupManager.dll -- (DsmSvc)

SRV:64bit: - [2012/07/25 20:05:24 | 000,342,016 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\das.dll -- (DeviceAssociationService)

SRV:64bit: - [2012/07/25 20:05:08 | 000,122,368 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\AUInstallAgent.dll -- (AllUserInstallAgent)

SRV:64bit: - [2012/07/25 17:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicvss)

SRV:64bit: - [2012/07/25 17:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmictimesync)

SRV:64bit: - [2012/07/25 17:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicshutdown)

SRV:64bit: - [2012/07/25 17:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicrdv)

SRV:64bit: - [2012/07/25 17:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmickvpexchange)

SRV:64bit: - [2012/07/25 17:24:02 | 000,336,384 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\icsvc.dll -- (vmicheartbeat)

SRV:64bit: - [2012/06/22 07:38:04 | 000,177,144 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Windows\SysNative\mfevtps.exe -- (mfevtp)

SRV:64bit: - [2012/06/22 07:34:52 | 000,218,320 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe -- (mfefire)

SRV:64bit: - [2012/06/22 07:33:12 | 000,237,920 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)

SRV:64bit: - [2012/05/22 13:20:04 | 000,383,608 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\mcafee\virusscan\mcods.exe -- (McODS)

SRV:64bit: - [2012/05/11 06:31:46 | 000,200,728 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (MSK80Service)

SRV:64bit: - [2012/05/11 06:31:46 | 000,200,728 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McProxy)

SRV:64bit: - [2012/05/11 06:31:46 | 000,200,728 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McOobeSv)

SRV:64bit: - [2012/05/11 06:31:46 | 000,200,728 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McNASvc)

SRV:64bit: - [2012/05/11 06:31:46 | 000,200,728 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (McNaiAnn)

SRV:64bit: - [2012/05/11 06:31:46 | 000,200,728 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe -- (mcmscsvc)

SRV:64bit: - [2012/05/11 06:31:46 | 000,200,728 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McMPFSvc)

SRV:64bit: - [2012/01/26 14:19:18 | 000,332,080 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- c:\Program Files\mcafee\msc\McAWFwk.exe -- (McAWFwk)

SRV - [2013/08/30 07:38:39 | 000,068,368 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Lenovo\Lenovo VeriFace\VfConnectorService.exe -- (VeriFaceSrv)

SRV - [2013/01/25 00:12:12 | 000,227,456 | ---- | M] (Qualcomm Atheros Commnucations) [Auto | Running] -- C:\Program Files (x86)\Bluetooth Suite\AdminService.exe -- (AtherosSvc)

SRV - [2013/01/24 23:18:32 | 000,323,584 | R--- | M] (Atheros) [Auto | Running] -- C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe -- (ZAtheros Bt and Wlan Coex Agent)

SRV - [2012/12/13 22:18:54 | 000,070,152 | ---- | M] (Nalpeiron Ltd.) [Auto | Running] -- C:\Windows\SysWOW64\NLSSRV32.EXE -- (nlsX86cc)

SRV - [2012/11/05 21:36:55 | 002,675,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll -- (PrintNotify)

SRV - [2012/07/25 20:20:04 | 000,018,432 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysWOW64\StorSvc.dll -- (StorSvc)

SRV - [2011/09/01 00:23:00 | 000,447,104 | ---- | M] (Conexant Systems, Inc.) [Auto | Running] -- C:\Windows\SysWOW64\SASrv.exe -- (SAService)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/08/30 07:49:21 | 000,446,720 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\USBHUB3.SYS -- (USBHUB3)

DRV:64bit: - [2013/08/30 07:49:21 | 000,337,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\USBXHCI.SYS -- (USBXHCI)

DRV:64bit: - [2013/08/30 07:49:21 | 000,284,416 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\spaceport.sys -- (spaceport)

DRV:64bit: - [2013/08/30 07:49:21 | 000,213,248 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\UCX01000.SYS -- (UCX01000)

DRV:64bit: - [2013/08/30 07:49:21 | 000,069,864 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\pdc.sys -- (pdc)

DRV:64bit: - [2013/08/30 07:45:50 | 000,230,904 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WdFilter.sys -- (WdFilter)

DRV:64bit: - [2013/08/30 07:45:50 | 000,035,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\WdBoot.sys -- (WdBoot)

DRV:64bit: - [2013/08/30 07:38:56 | 000,039,008 | ---- | M] (Lenovo.) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\LhdX64.sys -- (LHDmgr)

DRV:64bit: - [2013/08/30 07:38:56 | 000,033,560 | ---- | M] (Lenovo Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\AcpiVpc.sys -- (ACPIVPC)

DRV:64bit: - [2013/04/24 14:15:42 | 011,645,952 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\atikmdag.sys -- (amdkmdag)

DRV:64bit: - [2013/04/24 12:55:42 | 000,581,632 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\atikmpag.sys -- (amdkmdap)

DRV:64bit: - [2013/04/23 04:38:22 | 000,098,744 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\AtihdW86.sys -- (AtiHDAudioService)

DRV:64bit: - [2013/04/18 07:04:28 | 000,219,360 | ---- | M] (AppEx Networks Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\Drivers\appexDrv.sys -- (APXACC)

DRV:64bit: - [2013/04/10 06:52:22 | 008,243,272 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\rtsuvc.sys -- (rtsuvc)

DRV:64bit: - [2013/03/24 22:24:22 | 003,776,000 | ---- | M] (Qualcomm Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\athw8x.sys -- (athr)

DRV:64bit: - [2013/03/18 00:21:52 | 000,327,752 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\RtsUVStor.sys -- (RSUSBVSTOR)

DRV:64bit: - [2013/03/03 17:42:06 | 000,128,592 | ---- | M] (Qualcomm Atheros Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\L1C63x64.sys -- (L1C)

DRV:64bit: - [2013/03/02 03:57:46 | 000,077,544 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\storahci.sys -- (storahci)

DRV:64bit: - [2013/03/02 03:45:20 | 000,148,712 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\tpm.sys -- (TPM)

DRV:64bit: - [2013/03/02 03:45:19 | 000,194,792 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\sdbus.sys -- (sdbus)

DRV:64bit: - [2013/02/26 23:44:24 | 000,355,664 | ---- | M] (ELAN Microelectronics Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\ETD.sys -- (ETD)

DRV:64bit: - [2013/02/25 22:08:24 | 001,680,992 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\CHDRT64.sys -- (CnxtHdAudService)

DRV:64bit: - [2013/02/02 00:25:23 | 000,037,632 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys -- (BthAvrcpTg)

DRV:64bit: - [2013/01/24 23:46:26 | 000,581,200 | ---- | M] (Qualcomm Atheros) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btfilter.sys -- (BtFilter)

DRV:64bit: - [2013/01/24 23:46:24 | 000,136,424 | ---- | M] (Qualcomm Atheros) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btath_rcp.sys -- (BTATH_RCP)

DRV:64bit: - [2013/01/24 23:46:22 | 000,077,464 | ---- | M] (Qualcomm Atheros) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btath_lwflt.sys -- (BTATH_LWFLT)

DRV:64bit: - [2013/01/24 23:46:20 | 000,346,192 | ---- | M] (Qualcomm Atheros) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btath_a2dp.sys -- (BTATH_A2DP)

DRV:64bit: - [2013/01/24 23:46:20 | 000,179,432 | ---- | M] (Qualcomm Atheros) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btath_hcrp.sys -- (BTATH_HCRP)

DRV:64bit: - [2013/01/24 23:46:20 | 000,115,280 | ---- | M] (Qualcomm Atheros) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btath_avdt.sys -- (btath_avdt)

DRV:64bit: - [2013/01/24 23:46:20 | 000,089,168 | ---- | M] (Qualcomm Atheros) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btath_flt.sys -- (AthBTPort)

DRV:64bit: - [2013/01/24 23:46:20 | 000,034,384 | ---- | M] (Qualcomm Atheros) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\btath_bus.sys -- (BTATH_BUS)

DRV:64bit: - [2013/01/09 18:53:32 | 000,028,904 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\msgpiowin32.sys -- (msgpiowin32)

DRV:64bit: - [2012/11/29 23:31:02 | 000,026,280 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\amd_xata.sys -- (amd_xata)

DRV:64bit: - [2012/11/29 23:31:00 | 000,080,552 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\amd_sata.sys -- (amd_sata)

DRV:64bit: - [2012/11/26 20:55:44 | 000,029,952 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\BthhfHid.sys -- (bthhfhid)

DRV:64bit: - [2012/11/19 21:54:31 | 000,039,936 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\hidi2c.sys -- (hidi2c)

DRV:64bit: - [2012/11/05 20:55:44 | 000,022,528 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\fxppm.sys -- (FxPPM)

DRV:64bit: - [2012/10/12 01:08:01 | 000,027,880 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys -- (RdpVideoMiniport)

DRV:64bit: - [2012/10/11 00:25:48 | 000,056,552 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\sdstor.sys -- (sdstor)

DRV:64bit: - [2012/10/11 00:13:49 | 000,058,088 | ---- | M] (Microsoft Corporation) [Kernel | System | Stopped] -- C:\Windows\SysNative\Drivers\dam.sys -- (dam)

DRV:64bit: - [2012/09/20 00:55:30 | 000,120,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\msgpioclx.sys -- (GPIOClx0101)

DRV:64bit: - [2012/09/20 00:55:27 | 003,265,256 | ---- | M] (Broadcom Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\evbda.sys -- (ebdrv)

DRV:64bit: - [2012/09/20 00:55:24 | 000,533,224 | ---- | M] (Broadcom Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\bxvbda.sys -- (b06bdrv)

DRV:64bit: - [2012/08/28 05:27:24 | 000,058,536 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\usbfilter.sys -- (usbfilter)

DRV:64bit: - [2012/07/25 22:26:46 | 000,025,328 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)

DRV:64bit: - [2012/07/25 22:26:45 | 000,033,792 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\condrv.sys -- (condrv)

DRV:64bit: - [2012/07/25 22:00:58 | 000,322,800 | ---- | M] (VIA Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS -- (VSTXRAID)

DRV:64bit: - [2012/07/25 22:00:58 | 000,106,224 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\VerifierExt.sys -- (VerifierExt)

DRV:64bit: - [2012/07/25 22:00:58 | 000,097,008 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\uaspstor.sys -- (UASPStor)

DRV:64bit: - [2012/07/25 22:00:57 | 000,077,040 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\acpiex.sys -- (acpiex)

DRV:64bit: - [2012/07/25 22:00:55 | 000,064,240 | ---- | M] (Marvell Semiconductor, Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\mvumis.sys -- (mvumis)

DRV:64bit: - [2012/07/25 22:00:55 | 000,030,960 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\stexstor.sys -- (stexstor)

DRV:64bit: - [2012/07/25 22:00:52 | 000,092,400 | ---- | M] (LSI Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\lsi_sas2.sys -- (LSI_SAS2)

DRV:64bit: - [2012/07/25 22:00:52 | 000,081,136 | ---- | M] (LSI Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\lsi_sss.sys -- (LSI_SSS)

DRV:64bit: - [2012/07/25 22:00:52 | 000,064,752 | ---- | M] (Hewlett-Packard Company) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\HpSAMD.sys -- (HpSAMD)

DRV:64bit: - [2012/07/25 22:00:51 | 000,113,904 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys -- (EhStorTcgDrv)

DRV:64bit: - [2012/07/25 22:00:51 | 000,081,136 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\EhStorClass.sys -- (EhStorClass)

DRV:64bit: - [2012/07/25 22:00:49 | 000,258,288 | ---- | M] (AMD Technologies Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdsbs.sys -- (amdsbs)

DRV:64bit: - [2012/07/25 22:00:49 | 000,106,736 | ---- | M] (LSI) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\3ware.sys -- (3ware)

DRV:64bit: - [2012/07/25 22:00:49 | 000,076,016 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdsata.sys -- (amdsata)

DRV:64bit: - [2012/07/25 22:00:48 | 000,026,352 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\amdxata.sys -- (amdxata)

DRV:64bit: - [2012/07/25 21:57:54 | 000,361,200 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\clfs.sys -- (CLFS)

DRV:64bit: - [2012/07/25 21:54:34 | 000,096,496 | ---- | M] (Microsoft Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\wfplwfs.sys -- (WFPLWFS)

DRV:64bit: - [2012/07/25 21:53:16 | 000,067,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vpci.sys -- (vpci)

DRV:64bit: - [2012/07/25 20:17:38 | 000,036,592 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\terminpt.sys -- (terminpt)

DRV:64bit: - [2012/07/25 19:29:14 | 000,010,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\mshidumdf.sys -- (mshidumdf)

DRV:64bit: - [2012/07/25 19:29:08 | 000,048,640 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\BasicDisplay.sys -- (BasicDisplay)

DRV:64bit: - [2012/07/25 19:29:03 | 000,024,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\HyperVideo.sys -- (HyperVideo)

DRV:64bit: - [2012/07/25 19:28:52 | 000,029,696 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\BasicRender.sys -- (BasicRender)

DRV:64bit: - [2012/07/25 19:27:58 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\vmgencounter.sys -- (gencounter)

DRV:64bit: - [2012/07/25 19:27:41 | 000,018,432 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\kdnic.sys -- (kdnic)

DRV:64bit: - [2012/07/25 19:27:37 | 000,010,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\acpitime.sys -- (acpitime)

DRV:64bit: - [2012/07/25 19:27:33 | 000,023,552 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\Drivers\npsvctrig.sys -- (npsvctrig)

DRV:64bit: - [2012/07/25 19:27:29 | 000,019,968 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys -- (WpdUpFltr)

DRV:64bit: - [2012/07/25 19:27:16 | 000,010,240 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\acpipagr.sys -- (acpipagr)

DRV:64bit: - [2012/07/25 19:27:01 | 000,011,776 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\hyperkbd.sys -- (hyperkbd)

DRV:64bit: - [2012/07/25 19:26:46 | 000,062,976 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SerCx.sys -- (SerCx)

DRV:64bit: - [2012/07/25 19:26:43 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\SpbCx.sys -- (SpbCx)

DRV:64bit: - [2012/07/25 19:26:34 | 000,030,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\TsUsbGD.sys -- (TsUsbGD)

DRV:64bit: - [2012/07/25 19:26:13 | 000,051,200 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\bthhfenum.sys -- (BthHFEnum)

DRV:64bit: - [2012/07/25 19:25:57 | 000,033,280 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\dmvsc.sys -- (dmvsc)

DRV:64bit: - [2012/07/25 19:25:56 | 000,057,344 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys -- (TsUsbFlt)

DRV:64bit: - [2012/07/25 19:25:13 | 000,045,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\wpcfltr.sys -- (wpcfltr)

DRV:64bit: - [2012/07/25 19:25:02 | 000,202,752 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\BthLEEnum.sys -- (BthLEEnum)

DRV:64bit: - [2012/07/25 19:25:01 | 000,126,464 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys -- (NdisImPlatform)

DRV:64bit: - [2012/07/25 19:23:53 | 000,068,608 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\mslldp.sys -- (MsLldp)

DRV:64bit: - [2012/07/25 19:23:42 | 000,097,792 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\Drivers\Ndu.sys -- (Ndu)

DRV:64bit: - [2012/06/23 16:24:52 | 015,283,200 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\igdkmd64.sys -- (igfx)

DRV:64bit: - [2012/06/22 07:40:58 | 000,069,672 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\cfwids.sys -- (cfwids)

DRV:64bit: - [2012/06/22 07:38:16 | 000,335,784 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\mfewfpk.sys -- (mfewfpk)

DRV:64bit: - [2012/06/22 07:36:54 | 000,106,112 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\mferkdet.sys -- (mferkdet)

DRV:64bit: - [2012/06/22 07:36:12 | 000,752,672 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\mfehidk.sys -- (mfehidk)

DRV:64bit: - [2012/06/22 07:35:02 | 000,513,456 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\mfefirek.sys -- (mfefirek)

DRV:64bit: - [2012/06/22 07:34:22 | 000,300,392 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\mfeavfk.sys -- (mfeavfk)

DRV:64bit: - [2012/06/22 07:34:00 | 000,169,320 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\Drivers\mfeapfk.sys -- (mfeapfk)

DRV:64bit: - [2012/06/18 12:29:12 | 000,066,712 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Stopped] -- C:\Windows\SysNative\Drivers\mfeelamk.sys -- (mfeelamk)

DRV:64bit: - [2012/06/13 17:10:32 | 000,102,376 | ---- | M] ("CyberLink) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\wsvd.sys -- (wsvd)

DRV:64bit: - [2012/06/02 07:31:50 | 008,604,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\NETwNs64.sys -- (NETwNs64)

DRV:64bit: - [2012/06/02 07:31:38 | 000,333,824 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\e1i63x64.sys -- (e1iexpress)

DRV:64bit: - [2012/04/20 16:40:58 | 000,196,440 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\Drivers\HipShieldK.sys -- (HipShieldK)

DRV:64bit: - [2012/04/09 10:13:58 | 000,057,472 | ---- | M] (Advanced Micro Devices) [Kernel | Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys -- (AODDriver4.2)

DRV - [2012/08/02 15:57:30 | 000,056,136 | ---- | M] (Exent Technologies Ltd.) [Kernel | Auto | Running] -- C:\Program Files (x86)\FreeRide Games\X5XSEx_Pr148.sys -- (X5XSEx_Pr148)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {83889120-0C77-4505-9069-2E453EF015F9}

IE:64bit: - HKLM\..\SearchScopes\{83889120-0C77-4505-9069-2E453EF015F9}: "URL" = http://www.bing.com/...E10TR&pc=MALNJS

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\..\SearchScopes,DefaultScope = {83889120-0C77-4505-9069-2E453EF015F9}

IE - HKLM\..\SearchScopes\{83889120-0C77-4505-9069-2E453EF015F9}: "URL" = http://www.bing.com/...E10TR&pc=MALNJS

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo13.msn.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = http://www.lenovo.com [binary data]

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.lenovo.com [binary data]

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = www.google.com

IE - HKCU\..\SearchScopes,DefaultScope = {014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}

IE - HKCU\..\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}: "URL" = http://www.trovi.com...rchTerms}&SSPV=

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()

FF - HKLM\Software\MozillaPlugins\@exent.com/npExentControl,version=7.1.0.1: C:\Program Files (x86)\FreeRide Games\npExentControl.dll (Exent Technologies Ltd.)

FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\progra~2\mcafee\msc\npmcsn~1.dll ()

FF - HKLM\Software\MozillaPlugins\@nitropdf.com/NitroPDF: C:\Program Files (x86)\Nitro\Pro 8\npnitromozilla.dll (Nitro PDF)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\McAfee\MSK [2014/06/10 02:59:09 | 000,000,000 | ---D | M]

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},

CHR - plugin: Error reading preferences file

CHR - Extension: Google Docs = C:\Users\Sara\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.6_0\

CHR - Extension: Google Drive = C:\Users\Sara\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\

CHR - Extension: Google Voice Search Hotword (Beta) = C:\Users\Sara\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn\0.1.1.5019_0\

CHR - Extension: YouTube = C:\Users\Sara\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\

CHR - Extension: Google Search = C:\Users\Sara\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\

CHR - Extension: Google Wallet = C:\Users\Sara\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\

CHR - Extension: Gmail = C:\Users\Sara\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2012/07/25 22:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O4:64bit: - HKLM..\Run: [cAudioFilterAgent] C:\Program Files\CONEXANT\cAudioFilterAgent\CAudioFilterAgent64.exe (Conexant Systems, Inc.)

O4:64bit: - HKLM..\Run: [Energy Management] C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe (Lenovo (Beijing) Limited)

O4:64bit: - HKLM..\Run: [EnergyUtility] C:\Program Files (x86)\Lenovo\Energy Management\utility.exe (Lenovo(beijing) Limited)

O4:64bit: - HKLM..\Run: [ETDCtrl] C:\Program Files\Elantech\ETDCtrl.exe (ELAN Microelectronics Corp.)

O4:64bit: - HKLM..\Run: [RtsFT] C:\windows\RTFTrack.exe (Realtek semiconductor)

O4:64bit: - HKLM..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SACpl.exe (Conexant Systems, Inc.)

O4 - HKLM..\Run: [Intel AppUp(SM) center] C:\Program Files (x86)\Intel\IntelAppStore\bin\ismagent.exe (Intel Corporation)

O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)

O4 - HKLM..\Run: [RemoteControl10] C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe (CyberLink Corp.)

O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)

O4 - HKLM..\Run: [UpdateP2GShortCut] C:\Program Files (x86)\Lenovo\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\Run: BtvStack = "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe" (Qualcomm Atheros Commnucations)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: DisableCAD = 1

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O16 - DPF: {4FF78044-96B4-4312-A5B7-FDA3CB328095} (ExentInf1 Class)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 194.168.4.100 194.168.8.100

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{01B3BD7F-CFA5-4958-BA21-897E34BCDC76}: DhcpNameServer = 194.168.4.100 194.168.8.100

O18:64bit: - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll (McAfee, Inc.)

O18 - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll (McAfee, Inc.)

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O30 - LSA: Security Packages - (livessp) - File not found

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2014/06/10 10:47:27 | 000,000,000 | -HSD | C] -- C:\System Volume Information

[2014/06/10 05:04:37 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee

[2014/06/10 04:25:17 | 000,122,584 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\MBAMSwissArmy.sys

[2014/06/10 04:25:06 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware

[2014/06/10 04:24:56 | 000,091,352 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbamchameleon.sys

[2014/06/10 04:24:56 | 000,064,216 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mwac.sys

[2014/06/10 04:24:56 | 000,025,816 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys

[2014/06/10 04:24:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes Anti-Malware

[2014/06/10 04:24:56 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes

[2014/06/10 04:24:32 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Programs

[2014/06/10 04:05:06 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Diagnostics

[2014/06/10 03:52:02 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome

[2014/06/10 03:36:57 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Apps

[2014/06/10 03:36:56 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Deployment

[2014/06/10 03:20:10 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\SearchProtect

[2014/06/10 03:17:21 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Google

[2014/06/10 03:17:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Google

[2014/06/10 03:09:08 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\Nitro PDF

[2014/06/10 03:09:00 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\LSC

[2014/06/10 03:08:41 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Adobe

[2014/06/10 03:08:17 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\LSC

[2014/06/10 03:03:38 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\AMD

[2014/06/10 03:03:19 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\ATI

[2014/06/10 03:03:19 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\ATI

[2014/06/10 03:03:19 | 000,000,000 | ---D | C] -- C:\ProgramData\ATI

[2014/06/10 03:01:33 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\BMExplorer

[2014/06/10 03:01:33 | 000,000,000 | ---D | C] -- C:\Users\Sara\Documents\Bluetooth Folder

[2014/06/10 03:01:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Atheros

[2014/06/10 03:01:16 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\Lenovo

[2014/06/10 03:01:10 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\Atheros

[2014/06/10 03:01:02 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN

[2014/06/10 03:00:36 | 000,000,000 | R--D | C] -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

[2014/06/10 03:00:36 | 000,000,000 | R--D | C] -- C:\Users\Sara\Searches

[2014/06/10 03:00:36 | 000,000,000 | R--D | C] -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools

[2014/06/10 03:00:35 | 000,000,000 | R--D | C] -- C:\Users\Sara\Contacts

[2014/06/10 03:00:35 | 000,000,000 | -H-D | C] -- C:\Users\Sara\Application Data\Microsoft\Internet Explorer\Quick Launch\User Pinned

[2014/06/10 03:00:20 | 000,000,000 | ---D | C] -- C:\ProgramData\eBay

[2014/06/10 02:59:45 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\Adobe

[2014/06/10 02:59:04 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\VirtualStore

[2014/06/10 02:58:50 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Packages

[2014/06/10 02:57:10 | 000,000,000 | --SD | C] -- C:\Users\Sara\AppData\Roaming\Microsoft

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Videos

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Saved Games

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Pictures

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Music

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Links

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Favorites

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Downloads

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Documents

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\Desktop

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories

[2014/06/10 02:57:10 | 000,000,000 | R--D | C] -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\AppData\Local\Temporary Internet Files

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Templates

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Start Menu

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\SendTo

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Recent

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\PrintHood

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\NetHood

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Documents\My Videos

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Documents\My Pictures

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Documents\My Music

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\My Documents

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Local Settings

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\AppData\Local\History

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Cookies

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\Application Data

[2014/06/10 02:57:10 | 000,000,000 | -HSD | C] -- C:\Users\Sara\AppData\Local\Application Data

[2014/06/10 02:57:10 | 000,000,000 | -H-D | C] -- C:\Users\Sara\AppData

[2014/06/10 02:57:10 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Temp

[2014/06/10 02:57:10 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Local\Microsoft

[2014/06/10 02:57:10 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance

[2014/06/10 02:57:10 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\Macromedia

[2014/06/10 02:57:10 | 000,000,000 | ---D | C] -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo

========== Files - Modified Within 30 Days ==========

[2014/06/10 06:25:19 | 000,848,230 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI

[2014/06/10 06:25:19 | 000,723,700 | ---- | M] () -- C:\windows\SysNative\perfh009.dat

[2014/06/10 06:25:19 | 000,136,838 | ---- | M] () -- C:\windows\SysNative\perfc009.dat

[2014/06/10 06:02:27 | 000,000,036 | ---- | M] () -- C:\Users\Sara\AppData\Local\housecall.guid.cache

[2014/06/10 05:46:00 | 000,000,910 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job

[2014/06/10 05:04:37 | 000,001,839 | ---- | M] () -- C:\Users\Public\Desktop\McAfee Internet Security.lnk

[2014/06/10 05:03:37 | 000,122,584 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\MBAMSwissArmy.sys

[2014/06/10 05:00:52 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat

[2014/06/10 04:59:21 | 000,000,906 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job

[2014/06/10 04:58:45 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys

[2014/06/10 04:58:40 | 2741,608,448 | -HS- | M] () -- C:\hiberfil.sys

[2014/06/10 04:58:19 | 000,002,560 | ---- | M] () -- C:\windows\SysNative\VfService.trf

[2014/06/10 04:49:37 | 000,002,286 | ---- | M] () -- C:\Users\Sara\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk

[2014/06/10 04:49:00 | 000,281,088 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT

[2014/06/10 04:25:06 | 000,001,109 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2014/06/10 03:56:04 | 000,002,262 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk

[2014/06/10 03:07:34 | 000,001,431 | ---- | M] () -- C:\Users\Sara\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk

[2014/06/10 03:00:21 | 000,000,139 | ---- | M] () -- C:\Users\Public\Desktop\eBay.url

[2014/05/12 07:26:14 | 000,064,216 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mwac.sys

[2014/05/12 07:26:00 | 000,091,352 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbamchameleon.sys

[2014/05/12 07:25:56 | 000,025,816 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys

========== Files Created - No Company Name ==========

[2014/06/10 10:47:29 | 2741,608,448 | -HS- | C] () -- C:\hiberfil.sys

[2014/06/10 10:47:29 | 268,435,456 | -HS- | C] () -- C:\swapfile.sys

[2014/06/10 06:02:27 | 000,000,036 | ---- | C] () -- C:\Users\Sara\AppData\Local\housecall.guid.cache

[2014/06/10 05:43:29 | 000,000,299 | ---- | C] () -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Recycle Bin.lnk

[2014/06/10 04:25:06 | 000,001,109 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2014/06/10 03:52:02 | 000,002,286 | ---- | C] () -- C:\Users\Sara\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk

[2014/06/10 03:52:02 | 000,002,262 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk

[2014/06/10 03:41:28 | 000,000,910 | ---- | C] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job

[2014/06/10 03:41:28 | 000,000,906 | ---- | C] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job

[2014/06/10 03:07:34 | 000,001,431 | ---- | C] () -- C:\Users\Sara\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk

[2014/06/10 03:00:30 | 000,001,437 | ---- | C] () -- C:\Users\Sara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk

[2014/06/10 03:00:21 | 000,000,139 | ---- | C] () -- C:\Users\Public\Desktop\eBay.url

[2014/06/10 02:57:10 | 000,001,129 | ---- | C] () -- C:\Users\Sara\Desktop\Cyberlink Power2Go.lnk

[2014/06/10 02:57:10 | 000,000,352 | ---- | C] () -- C:\Users\Sara\Application Data\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk

[2014/06/10 02:57:10 | 000,000,334 | ---- | C] () -- C:\Users\Sara\Application Data\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk

[2014/06/10 02:57:10 | 000,000,189 | ---- | C] () -- C:\Users\Sara\Desktop\Lenovo Telephony Start Now.url

[2013/08/30 07:19:48 | 000,000,000 | -H-- | C] () -- C:\ProgramData\DP45977C.lfl

[2013/08/30 07:12:39 | 000,000,000 | ---- | C] () -- C:\windows\ativpsrm.bin

[2013/05/20 01:09:21 | 000,204,952 | ---- | C] () -- C:\windows\SysWow64\ativvsvl.dat

[2013/05/20 01:09:21 | 000,157,144 | ---- | C] () -- C:\windows\SysWow64\ativvsva.dat

[2013/05/20 01:09:20 | 000,003,917 | ---- | C] () -- C:\windows\SysWow64\atipblag.dat

[2013/05/20 01:09:19 | 000,798,734 | ---- | C] () -- C:\windows\SysWow64\amdocl_ld32.exe

[2013/05/20 01:09:18 | 000,995,342 | ---- | C] () -- C:\windows\SysWow64\amdocl_as32.exe

[2013/03/25 14:10:34 | 000,083,968 | ---- | C] () -- C:\windows\SysWow64\OEMLicense.dll

[2012/11/27 01:18:46 | 000,038,912 | ---- | C] () -- C:\windows\SysWow64\kdbsdk32.dll

[2012/07/26 01:13:10 | 000,215,943 | ---- | C] () -- C:\windows\SysWow64\dssec.dat

[2012/07/26 01:13:09 | 000,000,741 | ---- | C] () -- C:\windows\SysWow64\NOISE.DAT

[2012/07/26 00:21:26 | 000,067,584 | --S- | C] () -- C:\windows\bootstat.dat

[2012/07/25 18:17:42 | 000,043,520 | ---- | C] () -- C:\windows\SysWow64\BWContextHandler.dll

[2012/07/25 13:37:29 | 000,043,131 | ---- | C] () -- C:\windows\mib.bin

[2012/07/25 13:28:31 | 000,364,544 | ---- | C] () -- C:\windows\SysWow64\msjetoledb40.dll

[2012/07/25 13:22:56 | 000,267,284 | ---- | C] () -- C:\windows\SysWow64\igvpkrng600.bin

[2012/07/25 13:22:54 | 000,963,376 | ---- | C] () -- C:\windows\SysWow64\igcodeckrng600.bin

========== ZeroAccess Check ==========

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2013/08/30 07:46:35 | 019,758,592 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2013/08/30 07:46:34 | 017,561,600 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012/07/25 20:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2012/07/25 20:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012/07/25 20:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2014/06/10 03:01:16 | 000,000,000 | ---D | M] -- C:\Users\Sara\AppData\Roaming\Lenovo

[2014/06/10 03:08:17 | 000,000,000 | ---D | M] -- C:\Users\Sara\AppData\Roaming\LSC

[2014/06/10 05:09:59 | 000,000,000 | ---D | M] -- C:\Users\Sara\AppData\Roaming\Nitro PDF

========== Purity Check ==========

< End of report >

#2
Machiavelli

Posted 17 June 2014 - 03:28 AM

GeekU Moderator

GeekU Moderator
4,722 posts

Do you still need help?

#3
peter plus

Posted 17 June 2014 - 07:00 AM

Member

Topic Starter
Member
278 posts

Hi there. Yes I still need help.

i've done a factory reset which I thought would solve the problem.

It is slightly better but I am still only getting between 1 and 3Mbps connection rates whilst other computers connect at 16Mbps +

#4
peter plus

Posted 17 June 2014 - 07:20 AM

Member

Topic Starter
Member
278 posts

Here's the OTL log

OTL logfile created on: 17/06/2014 06:04:11 - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Sara\Desktop

64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation

Internet Explorer (Version = 9.10.9200.16921)

Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

3.19 Gb Total Physical Memory | 1.77 Gb Available Physical Memory | 55.31% Memory free

6.32 Gb Paging File | 4.59 Gb Available in Paging File | 72.64% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 892.08 Gb Total Space | 857.41 Gb Free Space | 96.11% Space Free | Partition Type: NTFS

Drive D: | 25.00 Gb Total Space | 24.90 Gb Free Space | 99.61% Space Free | Partition Type: NTFS

Drive F: | 982.13 Mb Total Space | 920.42 Mb Free Space | 93.72% Space Free | Partition Type: FAT

Computer Name: SARA-PC | User Name: Sara | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans

Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2014/06/10 14:16:40 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Sara\Desktop\OTL.exe

PRC - [2013/01/24 23:18:32 | 000,323,584 | R--- | M] (Atheros) -- C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe

PRC - [2012/12/13 22:18:54 | 000,070,152 | ---- | M] (Nalpeiron Ltd.) -- C:\Windows\SysWOW64\NLSSRV32.EXE

PRC - [2012/03/28 18:34:30 | 000,091,432 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe

PRC - [2011/09/01 00:23:00 | 000,447,104 | ---- | M] (Conexant Systems, Inc.) -- C:\Windows\SysWOW64\SASrv.exe

========== Modules (No Company Name) ==========

========== Services (SafeList) ==========

SRV:64bit: - [2014/04/25 18:34:42 | 000,178,528 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\mcafee\msc\McAPExe.exe -- (McAPExe)

SRV:64bit: - [2014/04/12 02:08:17 | 000,439,808 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\lsm.dll -- (LSM)

SRV:64bit: - [2014/04/03 17:15:34 | 000,189,912 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Windows\SysNative\mfevtps.exe -- (mfevtp)

SRV:64bit: - [2014/04/03 17:07:34 | 000,219,752 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe -- (mfefire)

SRV:64bit: - [2014/03/29 01:05:59 | 000,016,056 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)

SRV:64bit: - [2014/03/18 08:39:34 | 001,041,192 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe -- (mfecore)

SRV:64bit: - [2013/08/30 07:49:21 | 000,470,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\netprofmsvc.dll -- (netprofm)

SRV:64bit: - [2013/08/30 07:49:21 | 000,179,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\bisrv.dll -- (BrokerInfrastructure)

SRV:64bit: - [2013/08/15 22:39:26 | 002,371,728 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\WSService.dll -- (WSService)

SRV:64bit: - [2013/08/02 17:52:58 | 000,602,944 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\mcafee\virusscan\mcods.exe -- (McODS)

SRV:64bit: - [2013/07/30 11:45:02 | 000,328,928 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe -- (MSK80Service)

SRV:64bit: - [2013/07/30 11:45:02 | 000,328,928 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe -- (McProxy)

SRV:64bit: - [2013/07/30 11:45:02 | 000,328,928 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe -- (mcpltsvc)

SRV:64bit: - [2013/07/30 11:45:02 | 000,328,928 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\mcafee\Platform\McSvcHost\McSvHost.exe -- (McNaiAnn)

SRV:64bit: - [2013/07/30 11:45:02 | 000,328,928 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe -- (McMPFSvc)

SRV:64bit: - [2013/07/30 11:45:02 | 000,328,928 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe -- (HomeNetSvc)

SRV:64bit: - [2013/06/24 15:54:45 | 000,263,680 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\wcmsvc.dll -- (Wcmsvc)

SRV:64bit: - [2013/04/24 13:23:08 | 000,241,152 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)

SRV:64bit: - [2013/04/08 21:48:42 | 000,169,472 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\SysNative\AudioEndpointBuilder.dll -- (AudioEndpointBuilder)

SRV:64bit: - [2013/03/01 19:45:07 | 000,171,008 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\TimeBrokerServer.dll -- (TimeBroker)

SRV:64bit: - [2013/03/01 19:45:05 | 000,180,224 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\SystemEventsBrokerServer.dll -- (SystemEventsBroker)

SRV:64bit: - [2013/02/24 23:18:40 | 000,092,160 | ---- | M] (ELAN Microelectronics Corp.) [Auto | Running] -- C:\Program Files\Elantech\ETDService.exe -- (ETDService)

SRV:64bit: - [2013/01/09 16:23:16 | 001,964,544 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Windows\SysNative\wlidsvc.dll -- (wlidsvc)