Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Dead power jack/ error 0x00000116 related?

Started by Amanda Jean , Jun 15 2014 06:19 PM

Please log in to reply

#1
Amanda Jean

Posted 15 June 2014 - 06:19 PM

New Member

Member
1 posts

y hp pavilion dv7 went blue screen displaying the famous 0x00000116 error. My graphics was up to date and the screen don't display, found the error out via external monitor. I tried doing a system recovery only for it to power down with that blue screen again saying I can't finish the recovery. I took my laptop apart and no burnt spots on my graphics or motherboard. However my power jack's burnt on one end. My question could the lack of power due to the dead power jack cause the graphics not to work and cause the blue screen? If replacing the power jack would fix this issue I'm ordering it tonight but wanted to know if that could be causing the blue screen.