[anon0mouse]

Thanks for the suggestions, I uninstalled Spybot, AVG, and ESET and installed MSE.

My laptop is almost unusable at this point - the typing lag, the scrolling lag are both very very apparent and cumbersome.

I also went in and removed my daughter and her boyfriend's identities/user files as they are no longer using this laptop.

 

 

I've appreciated all the input and help, I'm at a loss to figure out what to do next.....

[Advertisements]

 

I've appreciated all the input and help, I'm at a loss to figure out what to do next.....

 

Still more to try.

 

Now

 

Download Windows Repair (All In One) from here.

It will allow you to repair common issues with your computer such as firewall, file permission, and Windows Update problems.  When using this tool you can select the particular fixes you would like to launch and start the repair process.

Please download the tool to somewhere you can find it.

Double click to open and follow the prompts to install.

Once installed click on the tab Start Repairs and the button Start

At the list that presents put a check (tick) in the following:

• Reset Registry Permissions
• Reset File Permissions
• Register System Files
• Repair WMI
• Repair Windows Firewall
• Repair Internet Explorer
• Repair MDAC & MS Jet
• Repair Hosts File
• Remove Policies Set By Infections
• Repair Icons
• Repair Winsock & DNS Cache
• Remove Temp Files
• Repair Proxy Settings
• Unhide Non System Files
• Repair Windows Updates
• Repair CD/DVD Missing/Not Working

Also put a check in the Restart/Shutdown System When Finished (lower right) box.

and in Restart System

Then click on the Start button if it doesn't do it automatically

If it asks you to back up your system click No and continue

When it is finished come back and tell me how it went.

[emeraldnzl]

 

I've appreciated all the input and help, I'm at a loss to figure out what to do next.....

 

Still more to try.

 

Now

 

Download Windows Repair (All In One) from here.

It will allow you to repair common issues with your computer such as firewall, file permission, and Windows Update problems.  When using this tool you can select the particular fixes you would like to launch and start the repair process.

Please download the tool to somewhere you can find it.

Double click to open and follow the prompts to install.

Once installed click on the tab Start Repairs and the button Start

At the list that presents put a check (tick) in the following:

• Reset Registry Permissions
• Reset File Permissions
• Register System Files
• Repair WMI
• Repair Windows Firewall
• Repair Internet Explorer
• Repair MDAC & MS Jet
• Repair Hosts File
• Remove Policies Set By Infections
• Repair Icons
• Repair Winsock & DNS Cache
• Remove Temp Files
• Repair Proxy Settings
• Unhide Non System Files
• Repair Windows Updates
• Repair CD/DVD Missing/Not Working

Also put a check in the Restart/Shutdown System When Finished (lower right) box.

and in Restart System

Then click on the Start button if it doesn't do it automatically

If it asks you to back up your system click No and continue

When it is finished come back and tell me how it went.