Corrupt Word, PDF, Excel and images (jpg) files [Closed]

Last night, I discovered that I could not open any Word documents or PDF’s that were stored in My Documents folder. I am on Windows 7 Home Premium 64-bit, Office 2007, Adobe Reader XI.

This is what I get when opening a Word doc:

"The file letter.docx cannot be opened because there are problems with the contents."

This is what I get when opening a PDF:

"Adobe Reader could not open 'w9.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Excel:

Excel cannot open the file 'Riverside.xlsx' because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.

Also, I could not open my Quicken (Quicken Deluxe 2014) file:

Convert your Quicken file

You are currently using: Quicken 2014

Your data file was last used with: Quicken unknown

To convert and open this data file:

1. Download..........

I was able to open a couple pdf’s that I had on my desktop. Also, I can open up Publisher files in My Documents.

The files that are affected are dated 8/26/2014 between the times of 5:49 pm and 6:47 pm.

I then ran Malwarebytes which found some things like:

PUP.Optional.Babylon.A

PUP.Optional.PricePeep.A

Adware.GamePlayLab

PUP.Optional.CrossRIder.A

I removed (quarantined) these files and rebooted.

Then, today, I noticed I couldn’t open any images (JPG) that were stored in My Documents. In my downloads folder, I can open any jpg, docx, xlsx, and pdf.

I have an external hard drive that did a backup on 8/28/2014 so that’s corrupted, too. Yes, I did check.

Is there a way to recover these items? We have hundreds of files that are corrupted.

Thanks for any help!

Janet

Here is the OTL.log:

OTL logfile created on: 9/2/2014 5:22:57 PM - Run 1

OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Janet\Desktop

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 9.11.9600.17239)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.75 Gb Total Physical Memory | 1.40 Gb Available Physical Memory | 37.43% Memory free

7.50 Gb Paging File | 4.26 Gb Available in Paging File | 56.84% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 455.84 Gb Total Space | 350.44 Gb Free Space | 76.88% Space Free | Partition Type: NTFS

Drive I: | 465.76 Gb Total Space | 324.71 Gb Free Space | 69.72% Space Free | Partition Type: NTFS

Computer Name: DJDILLON-PC | User Name: Janet | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2014/09/02 17:22:40 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Janet\Desktop\OTL.exe

PRC - [2014/08/25 18:06:58 | 002,640,408 | ---- | M] () -- C:\Program Files (x86)\AVG Secure Search\vprot.exe

PRC - [2014/08/12 04:26:01 | 001,820,184 | ---- | M] (AVG Secure Search) -- C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe

PRC - [2014/08/12 04:26:01 | 000,159,768 | ---- | M] () -- C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\loggingserver.exe

PRC - [2014/08/08 10:34:04 | 022,734,160 | ---- | M] (Google) -- C:\Program Files (x86)\Google\Drive\googledrivesync.exe

PRC - [2014/08/07 08:52:52 | 000,438,616 | ---- | M] (Garmin Ltd or its subsidiaries) -- C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe

PRC - [2014/08/06 21:20:57 | 000,860,488 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

PRC - [2014/05/12 07:24:42 | 000,860,472 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE\mbamservice.exe

PRC - [2014/05/12 07:24:40 | 001,809,720 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE\mbamscheduler.exe

PRC - [2014/05/12 07:24:34 | 006,970,168 | ---- | M] (Malwarebytes Corporation) -- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE\mbam.exe

PRC - [2014/02/06 21:20:58 | 001,248,232 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\QuickTime\QuickTimePlayer.exe

PRC - [2014/01/21 01:43:02 | 004,411,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2013\avgui.exe

PRC - [2014/01/16 12:05:16 | 001,182,536 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

PRC - [2014/01/16 12:03:56 | 001,185,096 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Intuit\QuickBooks 2013\QBW32.EXE

PRC - [2014/01/16 11:15:02 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

PRC - [2013/12/21 00:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

PRC - [2013/11/20 02:54:20 | 000,283,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

PRC - [2013/07/04 15:53:10 | 004,939,312 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

PRC - [2012/08/18 19:55:30 | 001,248,256 | ---- | M] (Intuit Inc.) -- C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe

PRC - [2012/08/18 19:53:54 | 000,679,936 | ---- | M] (Intuit, Inc.) -- C:\Program Files (x86)\Intuit\QuickBooks 2013\QBDBMgrN.exe

PRC - [2012/01/18 00:44:52 | 000,450,848 | ---- | M] (Logitech Inc.) -- C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\UMVPFSrv.exe

PRC - [2011/11/11 14:08:06 | 000,205,336 | ---- | M] (Logitech Inc.) -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe

PRC - [2010/05/21 11:00:52 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe

PRC - [2010/05/21 10:58:30 | 000,673,088 | ---- | M] (SoftThinks) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe

PRC - [2010/02/09 12:34:00 | 001,807,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe

PRC - [2009/12/29 15:35:38 | 000,140,520 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe

PRC - [2009/10/15 02:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

PRC - [2009/06/09 08:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe

PRC - [2009/02/23 12:43:54 | 000,307,200 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

PRC - [2007/04/17 15:22:22 | 000,184,320 | ---- | M] (Creative Technology Ltd) -- C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe

PRC - [2005/11/19 03:17:39 | 000,976,608 | ---- | M] (Karen Kenworthy) -- C:\Program Files (x86)\Karen's Power Tools\Replicator\PTReplicator.exe

========== Modules (No Company Name) ==========

MOD - [2014/09/02 06:42:23 | 001,175,040 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\wx._core_.pyd

MOD - [2014/09/02 06:42:23 | 001,160,704 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\_ssl.pyd

MOD - [2014/09/02 06:42:23 | 001,062,400 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\wx._controls_.pyd

MOD - [2014/09/02 06:42:23 | 000,811,008 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\wx._windows_.pyd

MOD - [2014/09/02 06:42:23 | 000,805,888 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\wx._gdi_.pyd

MOD - [2014/09/02 06:42:23 | 000,735,232 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\wx._misc_.pyd

MOD - [2014/09/02 06:42:23 | 000,713,216 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\_hashlib.pyd

MOD - [2014/09/02 06:42:23 | 000,686,080 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\unicodedata.pyd

MOD - [2014/09/02 06:42:23 | 000,557,056 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\pysqlite2._sqlite.pyd

MOD - [2014/09/02 06:42:23 | 000,525,640 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\windows._lib_cacheinvalidation.pyd

MOD - [2014/09/02 06:42:23 | 000,364,544 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\pythoncom27.dll

MOD - [2014/09/02 06:42:23 | 000,320,512 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32com.shell.shell.pyd

MOD - [2014/09/02 06:42:23 | 000,167,936 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32gui.pyd

MOD - [2014/09/02 06:42:23 | 000,128,512 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\_elementtree.pyd

MOD - [2014/09/02 06:42:23 | 000,127,488 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\pyexpat.pyd

MOD - [2014/09/02 06:42:23 | 000,122,368 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\wx._wizard.pyd

MOD - [2014/09/02 06:42:23 | 000,119,808 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32file.pyd

MOD - [2014/09/02 06:42:23 | 000,110,080 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\pywintypes27.dll

MOD - [2014/09/02 06:42:23 | 000,108,544 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32security.pyd

MOD - [2014/09/02 06:42:23 | 000,098,816 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32api.pyd

MOD - [2014/09/02 06:42:23 | 000,087,552 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\_ctypes.pyd

MOD - [2014/09/02 06:42:23 | 000,078,336 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\wx._animate.pyd

MOD - [2014/09/02 06:42:23 | 000,070,656 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\wx._html2.pyd

MOD - [2014/09/02 06:42:23 | 000,045,568 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\_socket.pyd

MOD - [2014/09/02 06:42:23 | 000,038,912 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32inet.pyd

MOD - [2014/09/02 06:42:23 | 000,035,840 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32process.pyd

MOD - [2014/09/02 06:42:23 | 000,027,136 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\_multiprocessing.pyd

MOD - [2014/09/02 06:42:23 | 000,025,600 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32pdh.pyd

MOD - [2014/09/02 06:42:23 | 000,024,064 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32pipe.pyd

MOD - [2014/09/02 06:42:23 | 000,022,528 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32ts.pyd

MOD - [2014/09/02 06:42:23 | 000,018,432 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32event.pyd

MOD - [2014/09/02 06:42:23 | 000,017,408 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32profile.pyd

MOD - [2014/09/02 06:42:23 | 000,011,264 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\win32crypt.pyd

MOD - [2014/09/02 06:42:23 | 000,010,240 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\select.pyd

MOD - [2014/09/02 06:42:23 | 000,007,168 | ---- | M] () -- C:\Users\Janet\AppData\Local\Temp\_MEI46202\hashobjs_ext.pyd

MOD - [2014/08/25 18:06:58 | 002,640,408 | ---- | M] () -- C:\Program Files (x86)\AVG Secure Search\vprot.exe

MOD - [2014/08/15 04:24:23 | 001,051,136 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\39d333d05320d912a94364f525776dd5\System.Management.ni.dll

MOD - [2014/08/15 04:15:23 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\f11fcbd60483807eefa81820c92b37db\System.Web.Services.ni.dll

MOD - [2014/08/15 04:14:47 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\434e3a5de2f98ed740aac2b24c6d0890\System.Windows.Forms.ni.dll

MOD - [2014/08/15 04:14:41 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\bce52f0521c930a2e305badb3ea07128\System.Drawing.ni.dll

MOD - [2014/08/15 04:14:35 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\abca6deea510151b5d8e51bdabd17bea\System.Xml.ni.dll

MOD - [2014/08/15 04:14:32 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\bce5e2af0775efc3c91ba62d5d26fb39\System.Configuration.ni.dll

MOD - [2014/08/15 04:14:16 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\2ee90c95adb50b0e75b814fcb9d87f8e\System.ni.dll

MOD - [2014/08/15 04:14:10 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\f8be9e33457f57805b4068f90099e428\mscorlib.ni.dll

MOD - [2014/08/12 04:26:01 | 000,519,704 | ---- | M] () -- C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\log4cplusU.dll

MOD - [2014/08/06 21:20:55 | 000,353,096 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\ppgooglenaclpluginchrome.dll

MOD - [2014/08/06 21:20:53 | 008,537,928 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\pdf.dll

MOD - [2014/08/06 21:20:49 | 000,718,152 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\libglesv2.dll

MOD - [2014/08/06 21:20:47 | 000,126,280 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\libegl.dll

MOD - [2014/08/06 21:20:46 | 001,732,936 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\ffmpegsumo.dll

MOD - [2014/02/12 20:58:32 | 000,073,544 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll

MOD - [2014/02/12 20:58:10 | 001,044,808 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll

MOD - [2014/02/12 04:17:18 | 002,997,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.IdentityModel\1e5e19d119e04b93da3d45153abd60fd\System.IdentityModel.ni.dll

MOD - [2014/02/12 04:17:13 | 019,693,056 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel\24bf0c88c0465485f4b842df043b3f45\System.ServiceModel.ni.dll

MOD - [2014/02/12 04:10:53 | 001,889,792 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\3fe705796c6a41d4889d9001d1c56af8\System.Xaml.ni.dll

MOD - [2014/02/12 04:10:44 | 018,813,440 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\a4b45c44490c75bc2fb22780e7ef087d\PresentationFramework.ni.dll

MOD - [2014/02/12 04:10:30 | 011,025,920 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\a74542efbeb46445949a39026c501132\PresentationCore.ni.dll

MOD - [2014/02/12 04:10:28 | 000,806,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\34b53ecafa1d7ccc7ca961d722b5d983\System.ServiceModel.Internals.ni.dll

MOD - [2014/02/12 04:10:28 | 000,122,880 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\78652b7fa68ee058bff6a118c657f565\SMDiagnostics.ni.dll

MOD - [2014/02/12 04:10:27 | 002,825,216 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\f6d7bb59f318c130d68816a89335d05e\System.Runtime.Serialization.ni.dll

MOD - [2014/02/12 04:10:21 | 003,950,080 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\acf97bfe2a931d4a47253b26b7218991\WindowsBase.ni.dll

MOD - [2014/02/12 04:10:15 | 007,662,080 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\bada32953bb6b16a53d653eae23d78dc\System.Xml.ni.dll

MOD - [2014/02/12 04:10:14 | 006,990,336 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\dce99d8de14d8a015313db98c72552ee\System.Core.ni.dll

MOD - [2014/02/12 04:10:10 | 000,976,384 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\bbc48ec4245e502ae19b0601d3799c9e\System.Configuration.ni.dll

MOD - [2014/02/12 04:10:09 | 010,060,800 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\System\ff26cc03e6d57d8abd13b990332e67c6\System.ni.dll

MOD - [2014/02/12 04:10:02 | 016,953,856 | ---- | M] () -- C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\ce5f61c5754789df97be8dc991c47d07\mscorlib.ni.dll

MOD - [2014/01/16 12:04:44 | 000,141,640 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\QBMAPILibrary.dll

MOD - [2014/01/16 12:04:40 | 000,021,832 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\QBCompressor.DLL

MOD - [2014/01/16 12:04:28 | 000,042,824 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\mbpopup.dll

MOD - [2014/01/16 12:04:18 | 000,570,696 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\FeaturesBridge.DLL

MOD - [2014/01/16 12:04:18 | 000,415,560 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\FtuEngine.dll

MOD - [2014/01/16 12:04:06 | 000,176,968 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\boost_serialization-vc90-mt-p-1_33.dll

MOD - [2014/01/16 12:04:04 | 000,269,128 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\boost_regex-vc90-mt-p-1_33.dll

MOD - [2014/01/16 12:04:02 | 000,529,224 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\BackupLib.dll

MOD - [2014/01/16 11:04:46 | 000,128,840 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\QBProActiveCore.DLL

MOD - [2012/08/18 19:54:48 | 000,059,904 | ---- | M] () -- C:\Program Files (x86)\Intuit\QuickBooks 2013\zlib1.dll

MOD - [2010/05/21 11:00:52 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe

MOD - [2010/05/21 10:59:16 | 000,079,168 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll

MOD - [2010/05/21 10:58:56 | 000,075,072 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll

MOD - [2010/05/21 10:58:54 | 000,111,936 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll

MOD - [2010/05/21 10:58:48 | 000,121,152 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll

MOD - [2010/05/21 10:58:46 | 000,128,320 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll

MOD - [2010/05/21 10:58:42 | 000,234,816 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll

MOD - [2010/05/21 10:58:18 | 001,123,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll

MOD - [2010/05/07 19:37:40 | 000,126,808 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\ImageFormats\QJpeg4.dll

MOD - [2010/05/07 19:37:40 | 000,027,480 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\ImageFormats\QGif4.dll

MOD - [2010/05/07 19:36:54 | 000,340,824 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\QTXml4.dll

MOD - [2010/05/07 19:35:56 | 007,954,776 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\QTGui4.dll

MOD - [2010/05/07 19:35:44 | 002,143,576 | ---- | M] () -- C:\Program Files (x86)\Logitech\LWS\Webcam Software\QTCore4.dll

MOD - [2010/02/09 12:34:00 | 001,807,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe

MOD - [2010/02/09 12:34:00 | 000,275,776 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll

MOD - [2010/02/09 12:34:00 | 000,152,896 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll

MOD - [2010/02/09 12:34:00 | 000,095,552 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll

MOD - [2010/02/09 12:34:00 | 000,058,688 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll

MOD - [2010/02/09 12:34:00 | 000,017,728 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll

MOD - [2009/10/15 02:10:28 | 000,498,160 | ---- | M] () -- C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe

MOD - [2009/08/26 06:29:28 | 000,150,016 | ---- | M] () -- C:\Windows\SysWOW64\OemSpiE.dll

MOD - [2009/03/26 15:46:42 | 000,148,480 | ---- | M] () -- C:\Windows\SysWOW64\APOMngr.DLL

MOD - [2009/02/06 19:52:24 | 000,073,728 | ---- | M] () -- C:\Windows\SysWOW64\CmdRtr.DLL

========== Services (SafeList) ==========

SRV:64bit: - [2014/07/25 07:00:25 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)

SRV:64bit: - [2013/05/26 23:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)

SRV:64bit: - [2011/04/20 03:04:20 | 000,203,776 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)

SRV:64bit: - [2009/06/09 08:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)

SRV - [2014/08/12 04:26:01 | 001,820,184 | ---- | M] (AVG Secure Search) [Auto | Running] -- C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe -- (vToolbarUpdater18.1.9)

SRV - [2014/08/07 08:52:52 | 000,438,616 | ---- | M] (Garmin Ltd or its subsidiaries) [Auto | Running] -- C:\Program Files (x86)\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe -- (Garmin Core Update Service)

SRV - [2014/07/08 15:04:14 | 000,262,320 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)

SRV - [2014/05/12 07:24:42 | 000,860,472 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE\mbamservice.exe -- (MBAMService)

SRV - [2014/05/12 07:24:40 | 001,809,720 | ---- | M] (Malwarebytes Corporation) [Auto | Running] -- C:\Program Files (x86)\MALWAREBYTES ANTI-MALWARE\mbamscheduler.exe -- (MBAMScheduler)

SRV - [2014/03/20 16:49:18 | 000,067,224 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

SRV - [2014/01/16 11:15:02 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)

SRV - [2013/12/21 00:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)

SRV - [2013/11/20 02:54:20 | 000,283,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe -- (avgwd)

SRV - [2013/10/23 09:15:08 | 000,172,192 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)

SRV - [2013/09/11 22:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)

SRV - [2013/09/10 20:26:44 | 000,118,680 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)

SRV - [2013/07/04 15:53:10 | 004,939,312 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe -- (AVGIDSAgent)

SRV - [2012/08/18 19:55:30 | 001,248,256 | ---- | M] (Intuit Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe -- (QBVSS)

SRV - [2012/08/18 19:55:02 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)

SRV - [2012/08/18 19:53:54 | 000,679,936 | ---- | M] (Intuit, Inc.) [On_Demand | Running] -- C:\Program Files (x86)\Intuit\QuickBooks 2013\QBDBMgrN.exe -- (QuickBooksDB23)

SRV - [2012/01/18 00:44:52 | 000,450,848 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\UMVPFSrv.exe -- (UMVPFSrv)

SRV - [2010/12/18 11:50:34 | 000,079,360 | ---- | M] (Creative Labs) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe -- (Creative Audio Engine Licensing Service)

SRV - [2010/08/10 18:41:45 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)

SRV - [2010/05/21 10:58:30 | 000,673,088 | ---- | M] (SoftThinks) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)

SRV - [2009/06/01 09:26:34 | 000,136,192 | ---- | M] (HP) [Auto | Stopped] -- C:\Program Files (x86)\HP\HPLaserJetService\HPLaserJetService.exe -- (HP LaserJet Service)

SRV - [2009/02/23 12:43:54 | 000,307,200 | ---- | M] (Creative Technology Ltd) [Auto | Running] -- C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe -- (CTAudSvcService)

SRV - [2007/05/31 10:11:54 | 000,443,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\WindowsMobile\wcescomm.dll -- (WcesComm)

SRV - [2007/05/31 10:11:46 | 000,225,672 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\WindowsMobile\rapimgr.dll -- (RapiMgr)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2014/09/02 14:07:53 | 000,122,584 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys -- (MBAMSwissArmy)

DRV:64bit: - [2014/08/12 04:26:01 | 000,050,976 | ---- | M] (AVG Technologies) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtpx64.sys -- (avgtp)

DRV:64bit: - [2014/05/12 07:26:10 | 000,063,704 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mwac.sys -- (MBAMWebAccessControl)

DRV:64bit: - [2014/05/12 07:25:56 | 000,025,816 | ---- | M] (Malwarebytes Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\mbam.sys -- (MBAMProtector)

DRV:64bit: - [2014/04/15 13:35:26 | 000,240,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\avgtdia.sys -- (Avgtdia)

DRV:64bit: - [2013/11/25 02:48:36 | 000,246,072 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgidsdrivera.sys -- (AVGIDSDriver)

DRV:64bit: - [2013/10/23 02:05:08 | 000,045,880 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgrkx64.sys -- (Avgrkx64)

DRV:64bit: - [2013/07/20 01:51:00 | 000,311,608 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgloga.sys -- (Avgloga)

DRV:64bit: - [2013/07/20 01:50:56 | 000,071,480 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgidsha.sys -- (AVGIDSHA)

DRV:64bit: - [2013/07/20 01:50:50 | 000,206,648 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\avgldx64.sys -- (Avgldx64)

DRV:64bit: - [2013/07/01 01:45:28 | 000,116,536 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\avgmfx64.sys -- (Avgmfx64)

DRV:64bit: - [2012/12/13 13:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)

DRV:64bit: - [2012/08/23 08:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)

DRV:64bit: - [2012/08/23 08:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)

DRV:64bit: - [2012/08/21 14:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)

DRV:64bit: - [2012/03/01 00:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)

DRV:64bit: - [2012/01/18 00:44:36 | 004,865,568 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\LVUVC64.sys -- (LVUVC64)

DRV:64bit: - [2012/01/18 00:44:28 | 000,351,136 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\lvrs64.sys -- (LVRS64)

DRV:64bit: - [2012/01/18 00:44:14 | 000,025,632 | ---- | M] (Logitech Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\lvbflt64.sys -- (CompFilter64)

DRV:64bit: - [2011/09/21 08:54:42 | 000,019,968 | ---- | M] (Windows ® Win 7 DDK provider) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbbulk.sys -- (usbbulk)

DRV:64bit: - [2011/04/20 03:44:50 | 009,319,936 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)

DRV:64bit: - [2011/04/20 03:44:50 | 009,319,936 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)

DRV:64bit: - [2011/04/20 02:22:34 | 000,306,176 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)

DRV:64bit: - [2011/03/11 00:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)

DRV:64bit: - [2011/03/11 00:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)

DRV:64bit: - [2010/11/20 07:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)

DRV:64bit: - [2010/05/07 19:43:30 | 000,030,304 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\LVPr2M64.sys -- (LVPr2Mon)

DRV:64bit: - [2010/05/07 19:43:30 | 000,030,304 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\LVPr2M64.sys -- (LVPr2M64)

DRV:64bit: - [2009/10/01 00:34:30 | 000,121,872 | ---- | M] (ATI Technologies, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtiHdmi.sys -- (AtiHdmiService)

DRV:64bit: - [2009/08/06 06:43:58 | 000,320,040 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\k57nd60a.sys -- (k57nd60a)

DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)

DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)

DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)

DRV:64bit: - [2009/07/09 02:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)

DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)

DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)

DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)

DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)

DRV:64bit: - [2009/05/06 03:34:52 | 000,639,512 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\t3.sys -- (t3)

DRV:64bit: - [2009/05/05 12:00:28 | 000,016,440 | ---- | M] (Advanced Micro Devices Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\AtiPcie.sys -- (AtiPcie)

DRV:64bit: - [2007/07/16 15:29:33 | 000,023,064 | ---- | M] (Hewlett Packard) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\hpfx64fax.sys -- (HPFXFAX)

DRV:64bit: - [2007/07/16 15:29:23 | 000,020,504 | ---- | M] (Hewlett Packard) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\hpfx64bulk.sys -- (HPFXBULK)

DRV:64bit: - [2006/11/01 11:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)

DRV - [2009/07/13 19:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}

IE:64bit: - HKLM\..\SearchScopes\{5E07132C-A2BA-4D2C-A155-0A695A416112}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}

IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKLM\..\SearchScopes\{FF022E30-978E-4D5B-88F3-F69FB6A9698F}: "URL" = http://www.bing.com/...rc=IE-SearchBox

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie

IE - HKCU\..\SearchScopes,DefaultScope = {95B7759C-8C7F-4BF1-B163-73684A933233}

IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.com/search?cid={2A67E87C-14F2-45A1-A55D-3458062D08B8}&mid=c3e1c7b455b6dac0dc25abd02b996d66-901db7b80705abdd1cf1f18f66f50d2f4e5cf353&lang=en&ds=tc011&pr=sa&d=2011-12-07 01:22:15&v=15.2.0.5&pid=avg&sg=0&sap=dsp&q={searchTerms}

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.google.com/"

FF - prefs.js..extensions.enabledAddons: %7Bc1a3e462-e8d6-11e2-8276-b8ac6f996f26%7D:3.0.1

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:24.0

FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_145.dll File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll ()

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\18.1.9\\npsitesafety.dll File not found

FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)

FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKCU\Software\MozillaPlugins\@Skype Limited.com/Facebook Video Calling Plugin: C:\Users\Janet\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll (Skype Limited)

FF - HKCU\Software\MozillaPlugins\amazon.com/AmazonMP3DownloaderPlugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin10171.dll (Amazon.com, Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\avg@toolbar: C:\ProgramData\AVG Secure Search\FireFoxExt\18.1.9.799\ [2014/08/25 18:07:15 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 24.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2014/03/12 17:22:50 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 24.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2013/02/21 20:02:25 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Janet\AppData\Roaming\mozilla\Extensions

[2013/07/09 14:33:14 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Janet\AppData\Roaming\mozilla\Firefox\Profiles\mmol96im.default\extensions

[2013/07/09 14:33:14 | 000,003,996 | ---- | M] () (No name found) -- C:\Users\Janet\AppData\Roaming\mozilla\firefox\profiles\mmol96im.default\extensions\{c1a3e462-e8d6-11e2-8276-b8ac6f996f26}.xpi

[2013/10/26 09:07:16 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions

[2013/12/10 20:39:20 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

[2013/10/26 09:07:16 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions

[2013/12/10 20:39:20 | 000,000,000 | ---D | M] (Skype Click to Call) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

[2013/10/26 09:07:16 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

[2013/10/01 12:27:47 | 000,003,728 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\avg-secure-search.xml

========== Chrome ==========

CHR - default_search_provider: (Enabled)

CHR - default_search_provider: search_url =

CHR - default_search_provider: suggest_url =

CHR - homepage: http://www.google.com/

CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\PepperFlash\pepflashplayer.dll

CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\pdf.dll

CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll

CHR - plugin: Java Deployment Toolkit 6.0.200.2 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

CHR - plugin: Java™ Platform SE 6 U20 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll

CHR - plugin: QuickTime Plug-in 7.7.3 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll

CHR - plugin: AmazonMP3DownloaderPlugin (Enabled) = C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin10171.dll

CHR - plugin: AVG SiteSafety plugin (Enabled) = C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\14.2.0\\npsitesafety.dll

CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll

CHR - plugin: Picasa (Enabled) = C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll

CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll

CHR - plugin: Windows LiveÂ™ Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll

CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll

CHR - Extension: Google Drive = C:\Users\Janet\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\

CHR - Extension: Google Voice Search Hotword (Beta) = C:\Users\Janet\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn\0.1.1.5023_0\

CHR - Extension: YouTube = C:\Users\Janet\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\

CHR - Extension: Google Search = C:\Users\Janet\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\

CHR - Extension: Skype Click to Call = C:\Users\Janet\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\7.3.16540.9015_0\

CHR - Extension: AVG Security Toolbar = C:\Users\Janet\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof\18.1.0.443_0\

CHR - Extension: Google Wallet = C:\Users\Janet\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\

CHR - Extension: Gmail = C:\Users\Janet\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 15:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O2:64bit: - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.

O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.1.9.799\AVG Secure Search_toolbar.dll (AVG Secure Search)

O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\18.1.9.799\AVG Secure Search_toolbar.dll (AVG Secure Search)

O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.

O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.

O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.

O4:64bit: - HKLM..\Run: [HP Color LaserJet CM1312 MFP Series Fax] C:\Program Files (x86)\HP\HP Color LaserJet CM1312 MFP Series\hppfaxprintersrv.exe (Hewlett-Packard Company)

O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)

O4:64bit: - HKLM..\Run: [Windows Mobile Device Center] C:\Windows\WindowsMobile\wmdc.exe (Microsoft Corporation)

O4 - HKLM..\Run: [] File not found

O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)

O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)

O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()

O4 - HKLM..\Run: [Desktop Disc Tool] c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe ()

O4 - HKLM..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe (Logitech Inc.)

O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)

O4 - HKLM..\Run: [SPIRunE] C:\Windows\SysWow64\SpiRunE.dll (Creative Technology Ltd.)

O4 - HKLM..\Run: [StartCCC] c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)

O4 - HKLM..\Run: [VolPanel] C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe (Creative Technology Ltd)

O4 - HKLM..\Run: [vProt] C:\Program Files (x86)\AVG Secure Search\vprot.exe ()

O4 - HKCU..\Run: [Facebook Update] C:\Users\Janet\AppData\Local\Facebook\Update\FacebookUpdate.exe (Facebook Inc.)

O4 - HKCU..\Run: [GarminExpressTrayApp] C:\Program Files (x86)\Garmin\Express Tray\ExpressTray.exe (Garmin Ltd or its subsidiaries)

O4 - HKCU..\Run: [GoogleDriveSync] C:\Program Files (x86)\Google\Drive\googledrivesync.exe (Google)

O4 - HKCU..\Run: [scatpr] "C:\Windows\System32\rundll32.exe" "C:\Users\Janet\AppData\Roaming\scatpr.dll",info_init File not found

O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)

O4 - Startup: C:\Users\Janet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found

O4 - Startup: C:\Users\Janet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Replicator.lnk = C:\Program Files (x86)\Karen's Power Tools\Replicator\PTReplicator.exe (Karen Kenworthy)

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 File not found

O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\SysWow64\GPhotos.scr (Google Inc.)

O9:64bit: - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)

O9 - Extra Button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll (Microsoft Corporation)

O9 - Extra 'Tools' menuitem : @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll (Microsoft Corporation)

O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)

O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O15 - HKCU\..Trusted Domains: colostate.edu ([wsnet] https in Trusted sites)

O15 - HKCU\..Trusted Domains: ebay.com ([]* in Trusted sites)

O15 - HKCU\..Trusted Domains: ebay.com ([pages] http in Trusted sites)

O15 - HKCU\..Trusted Domains: fortlewis.edu ([webopus-devlp] https in Trusted sites)

O15 - HKCU\..Trusted Domains: hp.com ([www] * in Trusted sites)

O15 - HKCU\..Trusted Domains: pinnbank.com ([ebank] https in Trusted sites)

O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)

O16:64bit: - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)

O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)

O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.micros...n/ieawsdc32.cab (Microsoft Office Template and Media Control)

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://download.micr...heckControl.cab (Windows Genuine Advantage Validation Tool)

O16 - DPF: {33415AC7-AFFA-4D55-B41C-C64C0D07DFCA} http://h50203.www5.h...SWebManager.CAB (Hewlett-Packard Printer Diagnostics)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)

O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 69.144.127.53 68.116.46.115 71.9.127.107

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{678DF758-D40A-478A-BF1B-194130220BDE}: DhcpNameServer = 69.144.127.53 68.116.46.115 71.9.127.107

O18:64bit: - Protocol\Handler\grooveLocalGWS - No CLSID value found

O18:64bit: - Protocol\Handler\intu-help-qb6 - No CLSID value found

O18:64bit: - Protocol\Handler\livecall - No CLSID value found

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\msnim - No CLSID value found

O18:64bit: - Protocol\Handler\qbwc - No CLSID value found

O18:64bit: - Protocol\Handler\skype4com - No CLSID value found

O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)

O18:64bit: - Protocol\Handler\viprotocol - No CLSID value found

O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found

O18:64bit: - Protocol\Handler\wlpg - No CLSID value found

O18 - Protocol\Handler\intu-help-qb6 {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - C:\Program Files (x86)\Intuit\QuickBooks 2013\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)

O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)

O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)

O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.9\ViProtocol.dll (AVG Secure Search)

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)

O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O22:64bit: - SharedTaskScheduler: {1984DD45-52CF-49cd-AB77-18F378FEA264} - FencesShellExt - C:\Program Files (x86)\Stardock\Fences\FencesMenu64.dll (Stardock)

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2014/09/02 17:22:48 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Janet\Desktop\OTL.exe

[2014/09/01 19:48:48 | 000,122,584 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys

[2014/09/01 19:48:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware

[2014/09/01 19:48:31 | 000,091,352 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys

[2014/09/01 19:48:31 | 000,063,704 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mwac.sys

[2014/08/12 04:38:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Garmin

[2014/08/11 18:06:25 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Skype

[6 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]

[3 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2014/09/02 17:22:40 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Janet\Desktop\OTL.exe

[2014/09/02 17:10:00 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

[2014/09/02 17:04:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job

[2014/09/02 16:53:01 | 000,000,928 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-2574880452-1394879462-1675796071-1000UA.job

[2014/09/02 14:10:02 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

[2014/09/02 14:07:53 | 000,122,584 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys

[2014/09/02 06:49:12 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2014/09/02 06:49:12 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2014/09/02 06:40:30 | 000,000,354 | ---- | M] () -- C:\Windows\tasks\ROC_JAN2013_TB_rmv.job

[2014/09/02 06:40:22 | 000,000,350 | ---- | M] () -- C:\Windows\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job

[2014/09/02 06:40:13 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat

[2014/09/02 06:40:08 | 3019,091,968 | -HS- | M] () -- C:\hiberfil.sys

[2014/09/01 19:53:02 | 000,000,906 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-2574880452-1394879462-1675796071-1000Core.job

[2014/09/01 19:48:34 | 000,001,108 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk

[2014/08/28 03:20:02 | 000,492,056 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

[2014/08/26 18:37:37 | 000,016,384 | ---- | M] () -- C:\Users\Janet\Documents\ZbThumbnail.info

[2014/08/26 18:25:49 | 000,425,984 | ---- | M] () -- C:\Users\Janet\Desktop\w9.pdf

[2014/08/26 18:23:18 | 000,241,664 | ---- | M] () -- C:\Users\Janet\Documents\piano lessons flyer.pub

[2014/08/26 18:22:33 | 001,548,288 | ---- | M] () -- C:\Users\Janet\Documents\kcd-daddy.xcf

[2014/08/26 17:51:42 | 000,864,256 | ---- | M] () -- C:\Users\Janet\Documents\IMG_0273.JPG

[2014/08/26 17:51:41 | 000,417,792 | ---- | M] () -- C:\Users\Janet\Documents\house cleaner.pdf

[2014/08/26 17:51:40 | 000,417,792 | ---- | M] () -- C:\Users\Janet\Documents\house cleaner.jpg

[2014/08/26 17:49:40 | 003,665,920 | ---- | M] () -- C:\Users\Janet\Documents\cropped.jpg

[2014/08/26 17:49:34 | 000,262,144 | ---- | M] () -- C:\Users\Janet\Documents\bfr.pdf

[2014/08/26 17:49:34 | 000,040,960 | ---- | M] () -- C:\Users\Janet\Documents\bill-of-sale.pdf

[2014/08/26 17:49:33 | 002,699,264 | ---- | M] () -- C:\Users\Janet\Documents\batik-quilts-ebook.pdf

[2014/08/12 04:38:40 | 000,001,890 | ---- | M] () -- C:\Users\Public\Desktop\Garmin Express.lnk

[2014/08/12 04:26:01 | 000,050,976 | ---- | M] (AVG Technologies) -- C:\Windows\SysNative\drivers\avgtpx64.sys

[6 C:\Windows\SysNative\*.tmp files -> C:\Windows\SysNative\*.tmp -> ]

[3 C:\Windows\SysWow64\*.tmp files -> C:\Windows\SysWow64\*.tmp -> ]

========== Files Created - No Company Name ==========

[2014/09/02 06:44:39 | 000,425,984 | ---- | C] () -- C:\Users\Janet\Desktop\w9.pdf

[2014/08/12 04:38:40 | 000,001,890 | ---- | C] () -- C:\Users\Public\Desktop\Garmin Express.lnk

[2014/02/16 10:20:49 | 000,011,478 | ---- | C] () -- C:\Users\Janet\AppData\Local\recently-used.xbel

[2013/12/08 14:45:22 | 000,154,363 | ---- | C] () -- C:\Users\Janet\happy-family.jpg

[2013/11/10 22:40:48 | 000,003,730 | ---- | C] () -- C:\Program Files (x86)\Mozilla Firefoxavg-secure-search.xml

[2013/07/28 14:27:02 | 000,294,912 | ---- | C] () -- C:\Windows\SysWow64\ExportModeller.dll

[2013/07/28 14:27:02 | 000,229,376 | ---- | C] () -- C:\Windows\SysWow64\ISP2000.dll

[2013/07/28 14:27:02 | 000,049,223 | ---- | C] () -- C:\Windows\SysWow64\crtslv.dll

[2013/07/28 14:27:01 | 000,017,920 | ---- | C] () -- C:\Windows\SysWow64\implode.dll

[2013/07/28 14:26:48 | 000,000,124 | ---- | C] () -- C:\Windows\DP32.ini

[2013/07/28 14:26:48 | 000,000,079 | ---- | C] () -- C:\Windows\ADS.INI

[2012/12/30 13:51:12 | 000,000,090 | ---- | C] () -- C:\Windows\QBChanUtil_Trigger.ini

[2012/12/30 13:49:09 | 000,774,632 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI

[2012/01/01 20:18:26 | 000,022,222 | ---- | C] () -- C:\Users\Janet\AppData\Roaming\Comma Separated Values (DOS).ADR

[2009/07/12 12:20:44 | 000,009,728 | ---- | C] () -- C:\Users\Janet\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

[2009/07/05 17:05:05 | 000,084,072 | ---- | C] () -- C:\Users\Janet\AppData\Local\GDIPFONTCACHEV1 (1).DAT

[2009/06/30 13:41:13 | 006,408,580 | -H-- | C] () -- C:\Users\Janet\AppData\Local\IconCache (1).db

========== ZeroAccess Check ==========

[2009/07/13 22:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

"" = C:\Windows\SysNative\shell32.dll -- [2014/06/24 20:05:42 | 014,175,744 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

"" = %SystemRoot%\system32\shell32.dll -- [2014/06/24 19:41:30 | 012,874,240 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 19:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]

"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 06:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64

"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 19:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)

"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/08/01 19:34:43 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\Amazon

[2012/12/23 15:29:09 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\AVG2013

[2013/10/14 13:13:03 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\com.amazon.music.uploader

[2014/05/29 16:57:56 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\Garmin

[2012/02/21 19:46:33 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\Leadertech

[2012/11/04 09:29:41 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\Softplicity

[2012/12/30 14:06:21 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\Stardock

[2012/12/23 15:27:50 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\TuneUp Software

[2011/11/19 20:30:13 | 000,000,000 | ---D | M] -- C:\Users\Janet\AppData\Roaming\Windows Live Writer

========== Purity Check ==========

< End of report >

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Corrupt Word, PDF, Excel and images (jpg) files [Closed]

#1
jemd8749

Posted 02 September 2014 - 06:23 PM

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#2
BrianDrab

Posted 04 September 2014 - 06:16 PM

#3
Dakeyras

Posted 08 September 2014 - 04:03 AM

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Also tagged with one or more of these keywords: jpg, word, pdf, excel

excel spreadsheets for w7

The app can't run after upgraded from the trial Win 8.1

Word attachment

Extract from PDF addresses for map.

Unknown format file

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Corrupt Word, PDF, Excel and images (jpg) files [Closed]

#1 jemd8749 Posted 02 September 2014 - 06:23 PM

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#2 BrianDrab Posted 04 September 2014 - 06:16 PM

#3 Dakeyras Posted 08 September 2014 - 04:03 AM

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Also tagged with one or more of these keywords: jpg, word, pdf, excel

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#1
jemd8749

Posted 02 September 2014 - 06:23 PM

#2
BrianDrab

Posted 04 September 2014 - 06:16 PM

#3
Dakeyras

Posted 08 September 2014 - 04:03 AM