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Internet Explorer shutting down

Started by ferndoodle , Feb 06 2004 09:55 PM

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#16
admin
Posted 08 February 2004 - 12:21 PM

admin

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Looking Good, just a couple left:

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

Reboot in Safe mode (by tapping F8 at startup) and delete:
C:\WINDOWS\System32\P2P Networking <-Delete this folder (just the P2P Networking folder)

Restart, and you should be all clear <_<

Are you still getting any error messages or browser crashes?
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#17
ferndoodle
Posted 08 February 2004 - 01:24 PM

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<_<

Hi, I did the first things you told me to fix. I rebooted in safe mode but I really don't understand where I find that file and how I delete it. I don't want to delete the wrong thing. Could you explain this a bit more? Here's the scan after the first things that I fixed.

Logfile of HijackThis v1.97.7
Scan saved at 1:19:50 PM, on 2/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\VetMsgNT.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\ISP50\MAXSPEED\propelac.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ISP50\bin\bartshel.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM95\aim.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Kontiki\bin\kontiki.exe
C:\Program Files\PhotoWorks\Uploader\PWComm.exe
C:\Program Files\Broderbund\Screen Shot Deluxe 4.0\Sshot4.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\Documents and Settings\Owner\My Documents\New Folder\New Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.peoplepc.com/homepage
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
F1 - win.ini: load= c:\InfoCntr\LOADIBOX.EXE
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.../7_0/home.html"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\np9w2otr.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\np9w2otr.slt\prefs.js)
O1 - Hosts: comments (such as these) may be inserted on individual
O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh309190.dll
O2 - BHO: Freedom Popup Killer - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: (no name) - {3DE88907-3E38-11D4-BEB2-CBE76C0598DD} - C:\Program Files\ISP50\bin\BandObject.dll
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: SafeGuard Popup Blocker - {B824E7B0-E8E3-4D75-895E-2C309EA4CC5D} - C:\Program Files\SafeGuard Popup Blocker Pro\SGPopupBlocker.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Propel Accelerator] C:\Program Files\ISP50\MAXSPEED\propelac.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\hta\station.sbrt
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [cnet] "C:\Program Files\Kontiki\bin\kontiki.exe" -s cnet -q
O4 - Startup: Screen Shot Deluxe 4.0.lnk = C:\Program Files\Broderbund\Screen Shot Deluxe 4.0\Sshot4.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: PhotoWorks Uploader.lnk = C:\Program Files\PhotoWorks\Uploader\PWComm.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh309190.dll/201
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\ISP50\MAXSPEED\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\ISP50\MAXSPEED\pac-image.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra 'Tools' menuitem: Popup Blocker Options (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
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#18
admin
Posted 08 February 2004 - 01:33 PM

admin

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No problem, I probably should have explained better. <_<

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

Reboot in Safe mode (by tapping F8 at startup) and Click on My Computer, Select the C Drive, Click on the Windows folder, click on the system 32 folder (if you get a warning screen click "show the contents of this folder"), find the P2P Networking folder, use your right mouse button to select it, chose delete from the pop-up menu. Restart your computer.
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#19
ferndoodle
Posted 08 February 2004 - 01:53 PM

ferndoodle

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<_<

Thank you, that explanation was much easier for me. *lol* Sorry, I'm not real technical and I appreciate you making it a little more plain for me. Here is my latest scan:

Logfile of HijackThis v1.97.7
Scan saved at 1:49:05 PM, on 2/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\VetMsgNT.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ntvdm.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\ISP50\MAXSPEED\propelac.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ISP50\bin\bartshel.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM95\aim.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Kontiki\bin\kontiki.exe
C:\Program Files\PhotoWorks\Uploader\PWComm.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\Documents and Settings\Owner\My Documents\New Folder\New Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.peoplepc.com/homepage
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
F1 - win.ini: load= c:\InfoCntr\LOADIBOX.EXE
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.../7_0/home.html"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\np9w2otr.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\np9w2otr.slt\prefs.js)
O1 - Hosts: comments (such as these) may be inserted on individual
O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program Files\Kontiki\bin\bh309190.dll
O2 - BHO: Freedom Popup Killer - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll
O2 - BHO: (no name) - {3DE88907-3E38-11D4-BEB2-CBE76C0598DD} - C:\Program Files\ISP50\bin\BandObject.dll
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: SafeGuard Popup Blocker - {B824E7B0-E8E3-4D75-895E-2C309EA4CC5D} - C:\Program Files\SafeGuard Popup Blocker Pro\SGPopupBlocker.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Propel Accelerator] C:\Program Files\ISP50\MAXSPEED\propelac.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\ISP50\hta\station.sbrt
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\plugin\bin\pchbutton.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [cnet] "C:\Program Files\Kontiki\bin\kontiki.exe" -s cnet -q
O4 - Startup: Screen Shot Deluxe 4.0.lnk = C:\Program Files\Broderbund\Screen Shot Deluxe 4.0\Sshot4.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: PhotoWorks Uploader.lnk = C:\Program Files\PhotoWorks\Uploader\PWComm.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: Get It With Kontiki - res://C:\Program Files\Kontiki\bin\bh309190.dll/201
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\ISP50\MAXSPEED\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\ISP50\MAXSPEED\pac-image.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra 'Tools' menuitem: Popup Blocker Options (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installen...gine/isetup.cab
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#20
admin
Posted 08 February 2004 - 02:15 PM

admin

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P2P Networking is refusing to leave <_<

Give me a little time to check with some other experts and I'll reply. :D

P.S. Are you still experiencing any Internet problems?
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#21
ferndoodle
Posted 08 February 2004 - 03:03 PM

ferndoodle

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<_<

Ok, I really haven't had much time to be on the internet to be truthful with you.
Been concentrating on getting this problem fixed. I do know that I'm not getting the run time error at least. I will check how the internet explorer works as soon as I can.

While I'm here, how do I avoid this happening to my computer again? I also have another computer running Windows 98. What can I do to make sure that it's not full of spyware too?

I'll wait for your answer and thank you for all of your help so far. You have been terrific.
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#22
admin
Posted 09 February 2004 - 01:19 AM

admin

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Looks easy, try this: Click Start -> Control panel -> Add or Remove Programs. Find P2P Networking, and click remove.

Please see the Spyware Tools link in my signature. To search for spyware use the Ad-aware and Spybot links. To prevent infection try the Spyblaster link. <_<
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#23
ferndoodle
Posted 09 February 2004 - 11:00 AM

ferndoodle

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<_<

Thank you so much for all your help. My computer is running so much faster now and I haven't seen anymore problems with my internet explorer. I don't know what I would do without you guys. Hopefully I can get my laptop running just as smoothly.

Thank you for the info on the spyware programs as well. I will check them out.
Keep up the great work!
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