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Downloads slowing down, then eventually stopping.


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#1
KurouTendou

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I've been trying to download files larger than 100mb, and my it downloads really quick for the first few seconds, before eventually slowing down to 0kbps and stopping.

Its not isolated to my browser, as I've tried both chrome and IE.

I've also called my ISP and have confirmed that there's no issues. 

This is my speedtest result.

http://www.speedtest...sult/3811472720


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#2
phillpower2

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:welcome:   KurouTendou

 

Download the run Speccy and post the resultant url for us please, details here this will provide us with information about your hardware and what services are running/stopped that could be affecting your internet speed/s

 

NB: So that I can confirm that you have received notification of my reply to your topic please click on the Follow this topic tab at the upper right corner of the page. 


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#3
KurouTendou

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Sorry for the late reply, i had work and wasn't free till now. Here is the speccy url:http://speccy.pirifo...4GvMmUbROeErKTK. Thanks for the help!


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#4
phillpower2

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No worries we understand that you have other things to attend to and thank you for the Speccy url  :thumbsup:

 

Couple of things of note from Speccy with one being a major concern (the others we will come back to) as it may not only explain your download problem if it is not corrected asap Windows will become corrupted and if you are really unlucky your HDD will fail mechanically, see below;

 

Partition 3
Partition ID: Disk #0, Partition #3
Disk Letter: C:
File System: NTFS
Volume Serial Number: 3A531CB9
Size: 920 GB
Used Space: 894 GB (97%)
Free Space: 26.1 GB (3%)
 
Partition 3, the C: drive is where Windows is located and if adequate free space is not created soon you are heading for OS and/or HDD failure, see my canned text below;

 

Please note that in order to avoid data corruption and/or mechanical HDD failure for data only HDDs you must always have a minimum of 10% of the HDDs overall storage capacity available as free space and between 20 and 25% of a HDDs overall storage capacity available as free space if the OS is on it, the free space allows for information to be copied to and from the drive efficiently and it reduces the risk of the OS being overwritten/becoming corrupted by a simple task such as installing a Windows or a third party software update.

Not having the above can render a computer inoperable if the HDD concerned has the OS on it due to the MBR (Master Boot Record) becoming damaged/corrupt, please see information @ http://pcsupport.abo...sterbootrec.htm

 

 

 

Back up whatever you can to an external source such as burning to disk or saving to a USB HDD or multiple thumbdrives, this includes music, videos, pictures and documents etc, you cannot copy programs or games across as they have exe. files and would need reinstalling and finally delete anything that you are 100% certain you do not need, a 1TB HDD should have between 200 and 250GB of free storage space on it if the OS is also on the same drive.

 

Free up the storage space, see if things improve and then post back with an update for us.


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#5
KurouTendou

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I've freed about 100gb worth of space. Still no diffrence though =/ http://speccy.pirifo...aVcbiQaupI5Pt8i


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#6
phillpower2

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More free space is still required but you have enough to be able to continue troubleshooting.

 

The next thing that you need to do is get Windows fully up to date, the longer that it is out of date the more at risk you are of malware attack;

 

From Speccy;

 

Hotfixes
 
2014/03/13 Update for Windows (KB2872772) Fix for KB2872772
2013/11/16 Update for Windows (KB2821895) Fix for KB2821895
2013/11/16 Update for Windows (KB2756872)
 
Post a new Speccy url when done.

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