For some reason, I'm unable to post screen shots, or any pic (used the snipping tool to no avail, very frustrating). Under sound, video and game controllers there are the following two options:
Intel ® Display Audio
Realtek High Definition Audio
When under Sound,Video and Game Controllers, right click Realtek High Definition Audio, select Update driver software, then Browse my computer for driver software, then Let me pick from a list of device drivers on my Computer.
Do you see any others in the list there, besides Realtek High Definition Audio ?
Take a screen capture, when desired screen is up, push Ctrl and print screen on keyboard, open Paint program, left click center in Paint, on Menu, click Paste, then select File, Save as JPEG.
Attach file using full editor, see below your post, Attach Files, Browse to where it is on PC, then select Attach this File.
Edited by jds63, 29 October 2014 - 06:44 PM.