[truder]

Good afternoon. 

 

Was hoping someone could help me figure out why google chrome is no longer working on my system.  Each time i click to open i get the messages google chrome has stopped working and whoa, google chrome has crashed.  I have unistalled and reinstalled and still get the same results .

 

Any help would be greatly appreciated.

 

Thank you,

 

Truder

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Hello truder,

There may be some helpful ideas Here

Thanks
Joe

[zep516]

Hello truder,

There may be some helpful ideas Here

Thanks
Joe

[truder]

Hi Joe,

 

I am having difficulty figuring out what to do and where to do it from the suggestion link you gave.  Is it possible to go through it step by step with me?  screenshots?

 

Thank you,

 

Paul

[zep516]

What windows operating system do you have? Windows 7, Windows 8.1 ?

Joe

[truder]

Windows Vista 64 bit

 

Thanks,

 

Paul

[zep516]

Are there any other issues with the computer or just Google Chrome ?


I have connection issues tonite bare with me,

Joe

[truder]

Just seems to be google chrome.

[zep516]

Hello,

Can you do this for me.

Please download MiniToolBox http://download.blee...MiniToolBox.exe and run it.

Checkmark following boxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• content of Hosts
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size
• List Restore Points

Click Go and post the result.

Thanks
Joe

[truder]

Hi Joe,

 

I ran it but for some reason can't paste it hear on the site.....?

 

Paul

[zep516]

Hello,

You might have too uninstall Chrome completely if you did not do it this way..

Close all Chrome windows and tabs.

Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel

Click Programs and Features.

Double-click Google Chrome.

Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

All your bookmarks will be lost.

[truder]

Hi Joe,

 

I've tried all that and no luck .  I gave up and installed Firefox.  Seems to work pretty much the same and is user friendly.

 

Thanks for the help.

 

Paul