[hp2014]

I have an hp laptop with windows 7 home.  Norton virus protection is on the computer.  It has been running really slow.  I looked at the task manager and it is running high between 67% and 100%.  It looks like it may have been hit with the COM Surrogate but I am not sure.  I do see a few of the dllhost.exe*32 file running in task manager.  They are all located in the sysWOW64 folder and there is about 3 or 4 of them that run at different times.

 

I have been trying to fix this myself with no luck.  I'm desperate for help! Here is a list of what I have done so far.

 

I ran Nortons and it doesn't find anything.

I ran sophos free virus removal tool - it finds Troj/MeeacMem-A in the memory It says it cleans it but every time I re-run it ; it finds it again.

I ran sophos boot virus removal and it didn't find anything either.

I have tried to do a system restore problem is still there.

 

Any help with this would be greatly appreciated.

 

thanks

hp

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  Windows Vista, 7 and 8 users right-click the file and select: Run as Administrator.
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• Note: This script is written for usage on this system only, do not use it on any other computer even if the problems are similar.
  

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• The zoek-results.log can also be found on your systemdrive.
• Please post the logfile for further review in your next comment.

[Machiavelli]

======Zoek.exe======

Take action to disable your antivirus and antispyware programs, as they may conflict with Zoek.exe
>> Info on how to disable your security applications > http://www.bleepingc...opic114351.html

Download zoek.exe to your desktop

• If Internet Explorer, any other browser, or a security program issues a warning indicating the file is unsafe, please ignore, since it is a false warning.

Using Zoek.exe

• On the Desktop, double-click Zoek.exe to start the tool.
  Windows Vista, 7 and 8 users right-click the file and select: Run as Administrator.
  Give the program a few seconds to appear.
• Copy and paste the following script in the code box:
• Note: This script is written for usage on this system only, do not use it on any other computer even if the problems are similar.
  

  standardsearch;
  torpigcheck;
  installedprogs;
  uninstall-list;
  srinfo;
  

• Click the "Run script" button and wait patiently.
• When finished the logfile will be opened in notepad.
• If a reboot is needed the logfile will be opened after reboot.
• The zoek-results.log can also be found on your systemdrive.
• Please post the logfile for further review in your next comment.

[Machiavelli]

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