Hi! I'm using an HP Pavilion DV7 with the manufacturer BIOS, so I can't seem to get into safe mode to do these fixes i've read about. When I boot up, the Login screen is solid blue and no longer has the picture that I had as the wallpaper and Windows loads into a black screen with a cursor. I think the forced update may have been disguised malware, but I'm not sure because i was able to delay it as with any other Windows update. Anyone know anything about this?
Forced Windows 8.1 Update and after bootup, black screen (Resolved)
#1
Posted 28 November 2014 - 06:21 PM
#2
Posted 29 November 2014 - 09:54 AM
Plutocracy,
Have you tried a System Recovery by continually tapping the F11 key when restarting the computer, this may not work btw if the computer was upgraded from Windows 7.
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#3
Posted 29 November 2014 - 02:15 PM
Plutocracy,
Have you tried a System Recovery by continually tapping the F11 key when restarting the computer, this may not work btw if the computer was upgraded from Windows 7.
NB: So that I can confirm that you have received notification of my reply to your topic please click on the Follow this topic tab at the upper right corner of the page.
Hey! Thanks for the reply. Yes, this machine was running Windows 7 from the factory, and then I updated to Windows 8. It was fine until it forced me to update to Windows 8.1 yesterday. I've been reading that it probably has something to do with my graphics cards drivers, however, I've tried everything and it doesn't seem to work. Booting into Safe Mode and Safe Mode with Networking still yields a black screen, and I have no restore points. I tried the system refresh but that gave me an error. I'm sick of Windows 8, but my main concern right now is the files on this computer. I'd prefer to downgrade back to Windows 7, do you know how I can go about doing that whilst still maintaining my files?
#4
Posted 29 November 2014 - 03:34 PM
Do you have a Windows 8 disk or ISO on a thumb drive, if yes follow the steps here to refresh/repair Windows.
Unless the data on the HDD is on a separate partition to Windows 8.1 you will lose it when installing Windows 7, your best bet would be to try and back it up now using Puppy Linux and then wiping the drive clean before doing a fresh installation.
#5
Posted 29 November 2014 - 05:59 PM
Do you have a Windows 8 disk or ISO on a thumb drive, if yes follow the steps here to refresh/repair Windows.
Unless the data on the HDD is on a separate partition to Windows 8.1 you will lose it when installing Windows 7, your best bet would be to try and back it up now using Puppy Linux and then wiping the drive clean before doing a fresh installation.
Haha, I actually started to try and do that with Ubuntu before I saw your response. But right now, Ubuntu doesn't seem to want to mount my drives because of the fast startup/hibernation or something on Windows 8.1, and I'm trying to turn that off through the command prompt which I got to by booting from the Windows 8 disk. However, the powercfg command doesn't seem to be working. Any ideas?
#6
Posted 30 November 2014 - 02:50 AM
Is the DVD drive set as the first boot device in the BIOS, Puppy uses the system memory to boot and the HDD needs to be set below the device that Puppy is on (disk or thumb drive) in the boot order, btw, no need to quote my replies Plutocracy
===================
***Required Hardware***
CD Burner (CDRW) Drive,
Blank CD,
Extra Storage Device (USB Flash Drive, External Hard Drive)
===================
1. Save these files to your Desktop/Burn Your Live CD:
Download BurnCDCC ISO Burning Software
There are instructions on how to boot from flash drive with puppy here; http://www.pendrivel...e-from-windows/
IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
Puppy Linux Live CD will now be created
2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second
(Usually shown during the "Dell" screen, or "Gateway" Screen)
CD-ROM 1st, Hard Drive 2nd
3. Recover Your Data
3a. Mount Drives
3b. Transfer Files.
For The Novice: The common path to your pictures, music, video, and documents folders is: Documents and Settings >> All Users (or each idividual name of each user. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos.
Remember to only click once! No double clicking! Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy. Choose COPY each time you drag and drop.
YOU ARE DONE!!! Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer. Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. Congratulations!
#7
Posted 30 November 2014 - 04:28 PM
Thanks! I managed to get my files off and reset Windows 8.1. I'll downgrade later, but I'm glad I still have all my files. Thanks for the help!
#8
Posted 30 November 2014 - 05:10 PM
You are most welcome
Glad we were able to help and thank you for the follow up
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