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Ransomware (FBI Moneypak)

Started by Arklelinuke , Jan 23 2015 01:34 PM

This topic is locked

#1
Arklelinuke

Posted 23 January 2015 - 01:34 PM

Member

Member
36 posts

Hi,

I have a customer's Dell Inspiron One in with the FBI Moneypak ransomware, and normally I can just use HitmanPro Kickstart to get rid of it before login, but for some reason, on this computer injecting HitmanPro into the bootloader in any of the 3 ways provided causes it to not boot. I've tried safe mode as well. In Safe Mode, and Safe Mode with Networking, it is still displayed, and in Safe Mode with Command Prompt, it gets to the login screen and then immediately restarts.

Any help would be much appreciated.

#2
ruggie_uk

Posted 23 January 2015 - 01:43 PM

Trusted Helper

Malware Removal
2,083 posts

Hi. I came to assist you in this but...As this is a for profit repair, can I remind you of the terms of use of this site. http://www.geekstogo...tion=boardrules

Particularly 3b

We offer free computer help and tech support for home and personal use. We are not here to support others that work for profit, or to support/replace your company's IT department.