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Multiple malware/adware programs that keep installing each other when

malware spyware adware help! ytdownloader search module plus

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#16
RKinner

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Copy the next 2 lines:

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig" /s > \junk.txt
notepad \junk.txt

Start, Programs, Accessories, then right click on Command Prompt and Run As admin.  Right click and Paste or Edit then paste and the copied lines should appear.  Hit Enter if you don't see notepad.

 

(This one will work because I tested it on my pc)   Copy and paste the text into a reply.  That will show me what all is still in msconfig and I can make a reg delete command for the bad guy.


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#17
smooman

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Yep, here you go!

 

Looks like there was still an entry for youtubedownload in there :upset:

 

Junk.txt:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\BEService
    BEService    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1c
    SECOND    REG_DWORD    0x2f

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\MozillaMaintenance
    MozillaMaintenance    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7de
    MONTH    REG_DWORD    0xb
    DAY    REG_DWORD    0x17
    HOUR    REG_DWORD    0xa
    MINUTE    REG_DWORD    0xa
    SECOND    REG_DWORD    0x23

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\SkypeUpdate
    SkypeUpdate    REG_DWORD    0x2
    YEAR    REG_DWORD    0x7de
    MONTH    REG_DWORD    0xb
    DAY    REG_DWORD    0x17
    HOUR    REG_DWORD    0xa
    MINUTE    REG_DWORD    0xa
    SECOND    REG_DWORD    0x22

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Steam Client Service
    Steam Client Service    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1c
    SECOND    REG_DWORD    0x2f

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\WindowsVNT_R3
    WindowsVNT_R3    REG_DWORD    0x2
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1d
    SECOND    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\YouTubeDownload_P4
    YouTubeDownload_P4    REG_DWORD    0x2
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1c
    SECOND    REG_DWORD    0x2f

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Users^Clockwork^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^intr.lnk
    path    REG_SZ    C:\Users\Clockwork\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\intr.lnk
    backup    REG_SZ    C:\Windows\pss\intr.lnk.Startup
    location    REG_SZ    C:\Users\Clockwork\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    backupExtension    REG_SZ    .Startup
    command    REG_SZ    C:\a\46378313.bat
    item    REG_SZ    intr
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1d
    SECOND    REG_DWORD    0x22

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state
    services    REG_DWORD    0x2
    startup    REG_DWORD    0x2
 


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#18
RKinner

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reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder\C:^Users^Clockwork^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^intr.lnk"  /f

Should delete the one we were trying to get.   It's all one line even tho the forum software wraps it.  Let's also do:

del "C:\Users\Clockwork\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\intr.lnk"

In case the file still exists.  I know I removed the \a folder that intr.lnk points to but I'm not sure about the intr.lnk

 

 

 

  If you want to get rid of the Youtube one:

reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\YouTubeDownload_P4" /f

(the /f at the end tells it not to ask for y or n)


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#19
smooman

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YEP! I think that got them all! Again thank you so much for the help Ron, I'm going to have a word with the owner about not just clicking whatever pops up and says 'you have a virus' :killcomp:

 

You really did a great job with this!

 

Junk.txt  (after those two fixes):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\BEService
    BEService    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1c
    SECOND    REG_DWORD    0x2f

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\MozillaMaintenance
    MozillaMaintenance    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7de
    MONTH    REG_DWORD    0xb
    DAY    REG_DWORD    0x17
    HOUR    REG_DWORD    0xa
    MINUTE    REG_DWORD    0xa
    SECOND    REG_DWORD    0x23

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\SkypeUpdate
    SkypeUpdate    REG_DWORD    0x2
    YEAR    REG_DWORD    0x7de
    MONTH    REG_DWORD    0xb
    DAY    REG_DWORD    0x17
    HOUR    REG_DWORD    0xa
    MINUTE    REG_DWORD    0xa
    SECOND    REG_DWORD    0x22

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Steam Client Service
    Steam Client Service    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1c
    SECOND    REG_DWORD    0x2f

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\WindowsVNT_R3
    WindowsVNT_R3    REG_DWORD    0x2
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1d
    SECOND    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state
    services    REG_DWORD    0x2


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#20
RKinner

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What about this one:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\WindowsVNT_R3

 

I'm sure we removed him too

reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\WindowsVNT_R3" /f

If we are done it's time for the cleanup:

 

Copy the following:
 
 
:Commands
[CLEARALLRESTOREPOINTS]
[Reboot]
 
Right click on OTL and Run As Administrator.   In the Custom Scans/Fixes box at the bottom, paste in the copied text (Ctrl + v) and then hit Run Fix.
 
That will get the last of the malware off the system.
 
 
 
You can uninstall or delete any tools we had you download and their logs. 
 
If we ran Combofix:To uninstall combofix, copy the next line:
 
"%userprofile%\Desktop\combofix.exe" /Uninstall
 
Start, All Programs, Accessories then right click on Command Prompt and Run As Administrator.
then right click, Paste, then hit Enter.
 
 
 
OTL has a cleanup tab but DO NOT USE IT!.  There are reports that it leaves the PC unbootable.  Instead just delete  OTL.exe and the folder c:\_OTL.
 
To hide hidden files again:
 
Vista or Win7
 
# Open the Control Panel menu and click Folder Options.
# After the new window appears select the View tab.
# Remove the check in the  checkbox labeled Display the contents of system folders.
# Under the Hidden files and folders section select the radio button labeled Do not Show hidden files and folders.
# Check the checkbox labeled Hide protected operating system files.
# Press the Apply button and then the OK button and exit My Computer. 
 
Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  Adobe Flash is the number one target for malware these days so it must be kept up to date.  (Or use Chrome which has its own flash)
 
Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions. 
 
Unless you have the latest version of Avast which has its own update checker:  To help keep your programs up-to-date you should download and run the UpdateChecker: 
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it.  Exception is MSN messenger which appears to be part of Windows.)
If you get a blocked program notice after installing updatechecker then change it to not run at start then manually run it once a week.
 Seems to work best if Firefox is the default browser.  Windows always hides its icon so you need to unhide it.  Click on the up arrow to the left of the clock.  Then click on Customize.  Maximize the window so you can see all of the options.  Scroll Down and find the File Hippo UpdateChecker and change its Behaviors to Show Icon and Notifications.  OK.  When you reboot you should see the icon.  It will take it a minute to finish checking then it will put up a bubble if you need to update something. Click on the bubble and it should open in your browser.  (Seems to work best if it uses Firefox.  If you do not use Firefox as your default browser then right click on the icon and click on Settings. Then on Results.  Change the Open Results in Default Browser to Custom Browser and then select the line that has Firefox.exe in it.  While there, also check Hide Beta Versions.  OK. )  You will see a list of programs that have updates with green down arrows next to them.  You do not need to download any Beta Versions.  There is an option Settings to Hide Beta Versions.  I do not advise updating Windows Messenger unless you really use it so I right click on the Icon and Customize Results then find Microsoft Messenger and change Show All Releases to Hide All Releases.  OK. 
 
If you use Chrome/Firefox/IE then get the AdBlock Plus Add-on.  Go to adblockplus.org with each browser and get the add-on.
 
If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox .  Close Chrome/Firefox. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow.
 
Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.com before you open them.
 
Due to a recent rise in the number of Crytolocker infections I am now recommending you install:
 
CryptoPrevent
 
 
The free version does not update on its own so you should check for updated versions once in a while.
 
 
 
If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.
 
Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 25 or better.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.
 
Make sure Windows Updates is turned and that it works.  Go to Control panel, Windows Updates and see if it works.  
 
 
My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of me. It's a local environmental organization that I volunteer with: http://www.kwiaht.org/donate.htm
(The name means something like "clean place" in one of the local native-American dialects)
 
Ron

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#21
smooman

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I'm glad you have a better eye than I do about this stuff! Thanks once again for your help! I think I will download that cryptoprevent, just in case!

 

 

new junk.txt:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\BEService
    BEService    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1c
    SECOND    REG_DWORD    0x2f

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\MozillaMaintenance
    MozillaMaintenance    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7de
    MONTH    REG_DWORD    0xb
    DAY    REG_DWORD    0x17
    HOUR    REG_DWORD    0xa
    MINUTE    REG_DWORD    0xa
    SECOND    REG_DWORD    0x23

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\SkypeUpdate
    SkypeUpdate    REG_DWORD    0x2
    YEAR    REG_DWORD    0x7de
    MONTH    REG_DWORD    0xb
    DAY    REG_DWORD    0x17
    HOUR    REG_DWORD    0xa
    MINUTE    REG_DWORD    0xa
    SECOND    REG_DWORD    0x22

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Steam Client Service
    Steam Client Service    REG_DWORD    0x3
    YEAR    REG_DWORD    0x7df
    MONTH    REG_DWORD    0x1
    DAY    REG_DWORD    0x19
    HOUR    REG_DWORD    0xe
    MINUTE    REG_DWORD    0x1c
    SECOND    REG_DWORD    0x2f

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state
    services    REG_DWORD    0x2
    startup    REG_DWORD    0x2
 


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#22
RKinner

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I use cryptoprevent  on all of my PCs.  Good idea to put it on your own.  We see people all the time who are crying because crypto got on their PCs and ate all their files.  Nothing we can do for them except try to kill the virus (and even that is getting harder).  The files are toast unless you have NSA's supercomputers.

 

AdBlockPlus is another one I won't do without.


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#23
smooman

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yeah I had adblockplus on this machine, but when we removed everything for the malware it removed adblockplus. I was just waiting until we got done before putting it back on! :)


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