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Laptop loads pages very slowly, freezes while loading

slow freeze reboot

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Patricia Kast

Patricia Kast

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My laptop takes forever to start up and shut down. It freezes while loading new tabs, and freezes while I am typing. I use Firefox and have Avast antivirus. It will not defragment at all. What can I do to resolve these problems??

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Could you please tell us the brand/model of your laptop?



Here's something you can try to speed up the boot process, until we can learn a little more about your system.  Click Show.



Additionally, if you have a bunch of add-ons, toolbars, etc that you don't need/want then try this:


One of the MODs may want to verify your system doesn't have malware.  I'm posting this as something you may want to try until someone else can better assist you.  :whistling:

Good luck! 


Edited by Fusionbomb, 05 February 2015 - 09:58 PM.

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Hi Patricia :)

In addition to the instructions above, please follow the ones below:

  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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