[Pixem]

Hi Im not sure Im in the right section, but here goes..

 

Recently around 3 weeks ago my PC started having issues, it wouldn't post. The problem was intermittent. I tried everything I could think of, I reset cmos, tested RAM, cleaned slots, changed GPU etc etc.

 

My MB is a Asus rampage gene ii (1366) which has a memtest button on the MB itself. I cycled through the ram and found (well I thought) was one stick was failing the test.

 

I ordered some new triple channel ram, installed and it wouldn't post everytime also. So I decided to check the cmos battery again, I changed it and the system booted fine for over a week no hassles.

 

Today it wouldn't post again, I restarted PC and posted first go. By this stage after having it stable for over a week I am frustrated, Im just surfing the net and have a tradestation instance open and the PC BSOD which is a first in these events.

 

Now Im thinking I have a software issue. Or malware.. or both lol.

 

 

I really need some help, I have attached the minidump file if someone can kindly have a look!

 

Attached Files

•  020615-37424-01 - Copy.zip   26.6KB   242 downloads

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Probably caused by : ntoskrnl.exe 

 

Not very informative I'm afraid.  You get this when it has a bad hard drive, bad memory, high temperatures or a weak power supply.

 

Let's see if bluescreenview sees anything different:

 

Download BlueScreenView

http://www.nirsoft.net/utils/blue_screen_view.html 

 

Right click on BlueScreenView.exe file and Run As Admin.

When scanning is done, go Edit, Select All.

 

Go File, Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

 

 

 

Get the free version of Speccy:

 

http://www.filehippo...download_speccy  (Look in the upper right for the Download

Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Download, Save and Install it.  Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  (It will be near the top about 10 lines down.) Attach the file to your next post as it is usually too large for the forum (Click on More Reply Options then Choose file, select the file, Open, Attach this File) Uninstall Speccy.

 

 

 

Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

 

Reboot. 

 

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator.  Then type (with an Enter after each line).

sfc  /scannow

 

(This will check your critical system files. Does this finish without complaint?  IF it says it couldn't fix everything then:

 

Copy the next two lines:

 

findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \windows\logs\cbs\junk.txt 

notepad \windows\logs\cbs\junk.txt 

 

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste or Edit then Paste and the copied line should appear.

Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)

 

 

1. Please download the Event Viewer Tool by Vino Rosso

http://images.malwar...om/vino/VEW.exe

and save it to your Desktop:

2. Right-click VEW.exe and Run AS Administrator

3. Under 'Select log to query', select:

 

* System

4. Under 'Select type to list', select:

* Error

* Warning

 

 

Then use the 'Number of events' as follows:

 

 

1. Click the radio button for 'Number of events'

Type 20 in the 1 to 20 box

Then click the Run button.

Notepad will open with the output log.

 

 

Please post the Output log in your next reply then repeat but select Application.

 

[RKinner]

Probably caused by : ntoskrnl.exe 

 

Not very informative I'm afraid.  You get this when it has a bad hard drive, bad memory, high temperatures or a weak power supply.

 

Let's see if bluescreenview sees anything different:

 

Download BlueScreenView

http://www.nirsoft.net/utils/blue_screen_view.html 

 

Right click on BlueScreenView.exe file and Run As Admin.

When scanning is done, go Edit, Select All.

 

Go File, Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

 

 

 

Get the free version of Speccy:

 

http://www.filehippo...download_speccy  (Look in the upper right for the Download

Latest Version button  - Do NOT press the large Start Download button on the upper left!)  Download, Save and Install it.  Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  (It will be near the top about 10 lines down.) Attach the file to your next post as it is usually too large for the forum (Click on More Reply Options then Choose file, select the file, Open, Attach this File) Uninstall Speccy.

 

 

 

Right click on (My) Computer and select Manage (Continue) Then click on the arrow in front of Event Viewer. Next Click on the arrow in front of Windows Logs Right click on System and Clear Log, Clear. Repeat for Application.

 

Reboot. 

 

Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator.  Then type (with an Enter after each line).

sfc  /scannow

 

(This will check your critical system files. Does this finish without complaint?  IF it says it couldn't fix everything then:

 

Copy the next two lines:

 

findstr  /c:"[SR]"  \windows\logs\cbs\cbs.log  >  \windows\logs\cbs\junk.txt 

notepad \windows\logs\cbs\junk.txt 

 

Start, All Programs, Accessories, right click on Command Prompt and Run as Administrator, Continue.  Right click and Paste or Edit then Paste and the copied line should appear.

Hit Enter. Copy and paste the text from notepad or if it is too big, just attach the file.)

 

 

1. Please download the Event Viewer Tool by Vino Rosso

http://images.malwar...om/vino/VEW.exe

and save it to your Desktop:

2. Right-click VEW.exe and Run AS Administrator

3. Under 'Select log to query', select:

 

* System

4. Under 'Select type to list', select:

* Error

* Warning

 

 

Then use the 'Number of events' as follows:

 

 

1. Click the radio button for 'Number of events'

Type 20 in the 1 to 20 box

Then click the Run button.

Notepad will open with the output log.

 

 

Please post the Output log in your next reply then repeat but select Application.

 

[Pixem]

1366 i7 970 3.2ghz

Asus rampage gene ii mobo

6gb triple channel gskill 1600 (new) have also spare set of OCZ 1600 DDR3

Velociraptor 250gb HDD

MSI GTX660ti

Silent pro modular 700 PSU

[Pixem]

Thank you I will do, I did suspect a PSU failure as its intermittent, will post back ASAP!

[Pixem]

Ok here is the BSOD viewer, hope Ive done it right..

 

 

Attached Files

•  BSOD.txt   1.84KB   216 downloads

[RKinner]

Says what the dmp said I'm afraid.  Something went wrong in memory.

[Pixem]

Does this mean my RAM isn't running at the correct speed on this?

Attached Files

•  DANS-PC.txt   260.46KB   589 downloads

[Pixem]

My uncle is off testing my original ram, could it be the MB rather than the ram itself?

[Pixem]

Running system scan now, on verification...

[Pixem]

^{Ok, says there is corrupted files it cannot fix.}

 

^Attached

Attached Files

•  junk.txt   40.17KB   241 downloads

Edited by Pixem, 06 February 2015 - 09:19 AM.

[Pixem]

Ok heres the VEW files as requested, thank you so much for your help!!!

Attached Files

•  VEWapp.txt   912bytes   223 downloads
•  VEWSys.txt   1.5KB   188 downloads

[RKinner]

MB is always a possibility but let's hope not.  Speccy looks pretty good.  Hard drive is fairly old but doesn't show any problems.  Temps are nice and low.  Memory seems to be running at its correct speed.  Speccy says the 12 volts is a bit low but you can't really trust speccy on voltages.

 

SFC found one file but it claims it fixed it.  

 

VEW.  The one application error is a nuisance rather than a problem.  There is a Fixit if you want to bother with it:

 

http://support.micro...b/2545227/en-us

 

The System events are all about Windows Search being screwed up.  Pretty common.  Sometimes rebuilding the index

 

http://www.sevenforu...ex-rebuild.html

 

or setting it to default

 

http://www.solveyour...s-in-windows-7/

 

will fix the problems.

 

Since your drive is so old it would probably be worthwhile doing a disk check if you haven't done one recently:

 

1. Double-click My Computer, and then right-click the hard disk that you want to check. C:

2. Click Properties, and then click Tools.

3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,

4. Check both boxes and then click Start.

You will receive the following message:

The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?

Click Yes to schedule the disk check, but don't restart yet.

 

Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs.  Right click on System and Clear Log, Clear. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.

 

2. Right-click VEW.exe and Run AS Administrator

3. Under 'Select log to query', select:

 

* System

4. Under 'Select type to list', select:

* Error

* Warning

 

 

Then use the 'Number of events' as follows:

 

 

1. Click the radio button for 'Number of events'

Type 20 in the 1 to 20 box

Then click the Run button.

Notepad will open with the output log.

 

After you changed the CMOS battery did you reset the CMOS to defaults?

 

You might want to get a second opinion on the memory tests:

 

http://www.memtest.org/

 

(You have to manually stop the test when it has run a few passes.)

 

 

 

 

 

[Pixem]

I ran the HDD check, I left it and came back later. Should there be a report stored someplace?

 

 

EDIT: sorry I ran HDD check before I read below, I will rerun HDD test.

Edited by Pixem, 06 February 2015 - 07:55 PM.

[Pixem]

Ok heres the VEW reports after HDD check, I will run a thorough memtest tomorrow morning, thanks heaps.

Attached Files

•  VEWapp2.txt   1.12KB   190 downloads
•  VEWsys2.txt   759bytes   221 downloads

[RKinner]

After you changed the CMOS battery did you reset the CMOS to defaults?