[theotherguy111]

hello can anyone help me fix %hs missing

 

i did a scan and this is the result

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 05-02-2015
Ran by SYSTEM on MININT-HUMMQG7 on 06-02-2015 23:41:23
Running from y:\
Platform: WIN_7 (X64) OS Language: English (United States)
Boot Mode: Recovery
Attention: Could not load system hive.
Attention: System hive is missing.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

ATTENTION: Software hive is missing.

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

========================== Drivers MD5 =======================

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

==================== Known DLLs (Whitelisted) ================

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\wininit.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\wininit.exe IS MISSING <==== ATTENTION!.
C:\Windows\explorer.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\explorer.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\svchost.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\svchost.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\services.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\User32.dll IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\User32.dll IS MISSING <==== ATTENTION!.
C:\Windows\System32\userinit.exe IS MISSING <==== ATTENTION!.
C:\Windows\SysWOW64\userinit.exe IS MISSING <==== ATTENTION!.
C:\Windows\System32\rpcss.dll IS MISSING <==== ATTENTION!.
C:\Windows\System32\Drivers\volsnap.sys IS MISSING <==== ATTENTION!.
C:\Windows\system32\codeintegrity\Bootcat.cache IS MISSING <==== ATTENTION!.
C:\Windows\System32\winsrv.dll IS MISSING <==== ATTENTION!.

==================== Restore Points  =========================

==================== BCD ================================
The boot configuration data store could not be opened.
The requested system device cannot be found.

==================== Memory info ===========================

Percentage of memory in use: 11%
Total physical RAM: 6091.86 MB
Available physical RAM: 5398.03 MB
Total Pagefile: 6090.01 MB
Available Pagefile: 5389.88 MB
Total Virtual: 8192 MB
Available Virtual: 8191.9 MB

==================== Drives ================================

Drive x: (Boot) (Fixed) (Total:0.25 GB) (Free:0.25 GB) NTFS
Drive y: () (Removable) (Total:3.73 GB) (Free:3.53 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 3.7 GB) (Disk ID: 00000000)

Partition: GPT Partition Type.

==================== End Of Log ============================

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Hello, theotherguy111. Welcome to Geeks to Go! My nickname is Nevan and I will be helping you getting your system back on its electronic feet.

Before we get started, please keep these things in mind:

• Always read every part of my post carefully. If you don't, you may do something wrong and there could be more problems to solve.
• If your security programs give you any warnings when using tools I asked you to, don't be afraid. Every tool I provide to you is 100% safe.
• Only run tools that I ask you to. Some of them can be dangerous to your system as they have much power.
• You should save or print my instructions. It is possible that we will be using Safe mode, which will cut you off from your internet connection and without access to them, you might be stuck.
• Malware removal is a complicated process that takes multiple steps to be completed. Don't give up, be patient.
• The tools we are going to use and your software may cause unwanted interactions. Because of that, I recommend you to make backups of any important files from your machine before proceeding as they might be lost.
• I recommend you to stay with me until I tell you that we are done. It is important because when your system does not show any bad symptoms anymore it does not mean that it is 100% clean.
• Your time to reply is limited. If you don't reply within 3 days, your topic will be closed and you will have to request it to be reopened by contacting one of Moderator group members with the link to this topic.
• Every program I ask you to download should be saved to and run from desktop. If you don't know how to choose the direction of where a download is saved, check this site. You can also just copy these programs to your desktop manually and then run them from there.
• Remember that the fixes I give you are only for your machine. Using it on other systems may (and probably will) cause problems.
• Finally, if you have any questions or are unsure about something, just ask. I will not blame you for it. It is better to ask rather than regret it later.

Also, please note that I'm currently in training, so my answers to you will have to be checked first by an experienced helper before I can post them. This can lengthen the time between my answers to you, but in return you will have an extra person reviewing your log.

 
I will come back with instructions once they're approved by my teacher

[Nevan]

Hello, theotherguy111. Welcome to Geeks to Go! My nickname is Nevan and I will be helping you getting your system back on its electronic feet.

Before we get started, please keep these things in mind:

• Always read every part of my post carefully. If you don't, you may do something wrong and there could be more problems to solve.
• If your security programs give you any warnings when using tools I asked you to, don't be afraid. Every tool I provide to you is 100% safe.
• Only run tools that I ask you to. Some of them can be dangerous to your system as they have much power.
• You should save or print my instructions. It is possible that we will be using Safe mode, which will cut you off from your internet connection and without access to them, you might be stuck.
• Malware removal is a complicated process that takes multiple steps to be completed. Don't give up, be patient.
• The tools we are going to use and your software may cause unwanted interactions. Because of that, I recommend you to make backups of any important files from your machine before proceeding as they might be lost.
• I recommend you to stay with me until I tell you that we are done. It is important because when your system does not show any bad symptoms anymore it does not mean that it is 100% clean.
• Your time to reply is limited. If you don't reply within 3 days, your topic will be closed and you will have to request it to be reopened by contacting one of Moderator group members with the link to this topic.
• Every program I ask you to download should be saved to and run from desktop. If you don't know how to choose the direction of where a download is saved, check this site. You can also just copy these programs to your desktop manually and then run them from there.
• Remember that the fixes I give you are only for your machine. Using it on other systems may (and probably will) cause problems.
• Finally, if you have any questions or are unsure about something, just ask. I will not blame you for it. It is better to ask rather than regret it later.

Also, please note that I'm currently in training, so my answers to you will have to be checked first by an experienced helper before I can post them. This can lengthen the time between my answers to you, but in return you will have an extra person reviewing your log.

 
I will come back with instructions once they're approved by my teacher

[Nevan]

Hello again, theotherguy111.

Please, tell me if you are able to boot into normal mode after performing the following instructions.

Entering the System Recovery Options

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select English as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• Startup Repair
• System Restore
• Windows Complete PC Restore
• Windows Memory Diagnostic Tool
• Command Prompt

Select Command Prompt.

In the Command Prompt please type in chkdsk c: /r and press Enter.

Wait for the process to be finished and try using a normal boot again. Once finished, tell me if you managed to do that or not.

[Nevan]

As the topic starter is already receiving help here, the topic will now be closed.