[jimfdowning]

Hi

I recently had to do a clean install on my machine

the ie that came with it was ie8

Ive tried to update it to ie11 in automatic updates but it just keeps faling.

ie11 was installed on my machine before update.

Does anyone have any ideas please, im getting really anoyed with it lol?

Thanks

Jim

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Hello Jim,

 

Have you installed all important updates for Windows 7, certain ones are required before IE11 will install, details here

[phillpower2]

Hello Jim,

 

Have you installed all important updates for Windows 7, certain ones are required before IE11 will install, details here

[jimfdowning]

Yes all the Prerequisites al installed including sp1

[phillpower2]

To see if this is a Windows issue download then run the All in One Repair from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.

[jimfdowning]

Done seems to hang up after the attached screen shot

will let you know what happens after it completes.

Attached Thumbnails

• 

[jimfdowning]

Thats when i try windows update again

[jimfdowning]

The update still failed

 

Attached Thumbnails

• 

[phillpower2]

Can I ask how many updates you are trying to install at the same time, have you tried doing the last five one at a time and in release date order.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

Tip

If you have something to add while waiting for a reply use the edit tab – bottom right of the dialogue input box and this will ensure that no information that you provide is overlooked (this can happen if your topic has more than one page)  

[jimfdowning]

Hi

There's only 5 updates iI've tried doing them one at a time.

Here is the Speccy URL

 

http://speccy.pirifo...tnRFjqejJ3h5tpk

 

Thanks for the help by the way, it's appreciated

Edited by jimfdowning, 16 February 2015 - 05:59 AM.

[phillpower2]

Thanks for the url 

 

There appears to be more than 5 updates missing 

 

Please disconnect the two USB storage devices while troubleshooting then run the Microsoft Fix It for problems installing updates, details here

 

You are welcome btw 

[jimfdowning]

Can you give me a link to the Fix It please?

[phillpower2]

It was included in my reply #10 but see below;

details here

 

[jimfdowning]

HI Phil

Disconnected the external USB strorage, ran the fix then tried to update again

with no luck.

It failed again

[phillpower2]

Hello Jim,

 

This is proving to be a tricky one 

 

Run System File Checker (SFC) from the Recovery Console (Please note that it is sometimes necessary to run SFC 3 or 4 times for all repairable errors to be corrected)

• Boot your Windows 7 installation DVD
• When you see "Press any key to boot from CD or DVD", press Enter
• At the "Install Windows" screen, click on Repair your computer at lower left
• At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C:) and click Next
• At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
• Run SFC
  • If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
  • For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C:).
  • For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)

Let SFC run to completion undisturbed.

 

When SFC has completed, navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.

 

The file may be large so upload it to http://www.mediafire.com/ and then post the download link here.

 

How to use mediafire  http://en.kioskea.ne...es-to-mediafire

[jimfdowning]

Hi Phil

Think I did it right

 

http://www.mediafire...86zmg4j/CBS.log