Twatson31,
As there is possible malware infection it is most important that it be checked out and if present be removed before any steps are suggested here, you may need the help of the security experts on those forums but can I first of all ask you to follow the GTG malware redirection information below, good luck and we will be here should you need to return to this thread.
I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.
If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
TIP
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