[tink03]

Hi. My name is Kelly. I ran sfc /scannow and got the message: Resource Protection found corrupt files but was unable to fix some of them. I'm having a lot of problems with my computer (Windows 7 64 bit), but my biggest problem seems to be that the permissions keep changing on all of my folders and files. I have taken ownership of whatever file or folder I need, but it always changes back. I believe the problem lies inside my registry, but I don't have a clue how to fix it. My computer is also running very slow. Actually, there are too many problems to list. I have the CBS log info, but not sure how much of it to put on here. PLEASE HELP ME!!!

Edited by tink03, 20 March 2015 - 05:28 PM.

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Hello, I think it is best that you start this process, getting your machine check for malware.  Please follow this instructions in the link below, post your FRST logs in a new topic in the malware section.

 

http://www.geekstogo...cleaning-guide/

[rockmilk]

Hello, I think it is best that you start this process, getting your machine check for malware.  Please follow this instructions in the link below, post your FRST logs in a new topic in the malware section.

 

http://www.geekstogo...cleaning-guide/

[tink0303]

Thank you for helping. I did as you asked and posted the results in the malware section.

[rockmilk]

They will take care of the malware present on your machine. I am posting a link to that thread, so I can follow it easier.

 

http://www.geekstogo...mission-issues/

[tink0303]

I hope you're right. Are you going to be the one who continues to help me, or does it go to someone else now?

[rockmilk]

They will help you in the other thread, that you created. I will gladly help you if issues persist after an all clear is given by the malware tech.

[tink0303]

Thanks very much.

[tink0303]

Hi. I'm not sure if you've been following my thread or not, but I'm wondering if you could have a look at the scans I ran and see if you agree that I need to take my computer back to factory settings? I don't have a Windows CD, so that's going to make things really difficult, right?

[rockmilk]

If you see his last post, you have a recovery partition, you can easily get it back to like new with this. Follow up over there until the end....

[tink0303]

Ok. Thanks for looking for me. You have no idea how much I hate this computer!

[rockmilk]

The guy helping you is very good at what he does, and if says you need to start from scratch......