[christoforest]

PS  when I went to reinstall C++ 2008 SP1, I was given the option to repair or uninstall, no option for reinstall.   I chose repair.

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Ugh...still original problem with msvcp80.dll.  Maybe it needs to be reinstalled after turning off .NET Framework 3.5.1?
 
Regarding KB3033929, there is no other operating system that I am aware of.  I just bought the computer new from Dell (scratch and dent), so I just have whatever was on it when they sent it.

Ok thanks.

Is there a problem having .NET Framework 3.5.1 off?

No. If you run some program that need it it will alert you or show some error.
 

thanks again for all the help from both of you

You are welcome.

 

Now that the SFC isn't reporting errors I would like to search for the supposedly missing file...

 

Download SystemLook from one of the links below according to your OS Architecture and save it to your Desktop.
SystemLook (32-bit)
SystemLook (64-bit)

• Double-click SystemLook/SystemLook_x64 to run it.
• Accept the prompt Allow the program to make changes to this computer (UAC prompt)
• Copy the content of the following codebox into the main textfield of SystemLook:
  

  :filefind
  msvcp80.dll

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please Copy & Paste the log to your next reply.

Note: The log can be found on your Desktop entitled SystemLook.txt
 

[SleepyDude]

Ugh...still original problem with msvcp80.dll.  Maybe it needs to be reinstalled after turning off .NET Framework 3.5.1?
 
Regarding KB3033929, there is no other operating system that I am aware of.  I just bought the computer new from Dell (scratch and dent), so I just have whatever was on it when they sent it.

Ok thanks.

Is there a problem having .NET Framework 3.5.1 off?

No. If you run some program that need it it will alert you or show some error.
 

thanks again for all the help from both of you

You are welcome.

 

Now that the SFC isn't reporting errors I would like to search for the supposedly missing file...

 

Download SystemLook from one of the links below according to your OS Architecture and save it to your Desktop.
SystemLook (32-bit)
SystemLook (64-bit)

• Double-click SystemLook/SystemLook_x64 to run it.
• Accept the prompt Allow the program to make changes to this computer (UAC prompt)
• Copy the content of the following codebox into the main textfield of SystemLook:
  

  :filefind
  msvcp80.dll

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please Copy & Paste the log to your next reply.

Note: The log can be found on your Desktop entitled SystemLook.txt
 

[christoforest]

Sure seems to be there..seems to be all over the place!  Here is the result:

 

SystemLook 30.07.11 by jpshortstuff
Log created at 19:25 on 16/04/2015 by Chris
Administrator - Elevation successful

========== filefind ==========

Searching for "msvcp80.dll"
C:\Program Files (x86)\CyberLink\PowerDVD9\PowerDVD Cinema\Kernel\KoanBox\msvcp80.dll    ------- 1097728 bytes    [19:33 22/10/2010]    [19:33 22/10/2010] 5AE0F01F02A03558DA0CBD249E4DF263
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\msvcp80.dll    ------- 548864 bytes    [02:29 31/10/2014]    [18:03 02/12/2006] 4C8A880EABC0B4D462CC4B2472116EA1
C:\Program Files (x86)\TeklaStructuresLearning\20.0\nt\bin\referenceplugins\SLAPI\msvcp80.dll    --a---- 554832 bytes    [01:00 30/04/2014]    [01:00 30/04/2014] 0B3595A4FF0B36D68E5FC67FD7D70FDC
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_none_88e046c92fae6f57\msvcp80.dll    --a---- 1068368 bytes    [02:34 31/10/2014]    [02:34 31/10/2014] 973D808A91CD7B391FA6B5E30EB1B8F1
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_93b21c24844efba7\msvcp80.dll    --a---- 1097728 bytes    [02:03 31/10/2014]    [02:03 31/10/2014] 5AE0F01F02A03558DA0CBD249E4DF263
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\msvcp80.dll    --a---- 1068368 bytes    [03:23 21/11/2010]    [03:23 21/11/2010] 7AE92C896AF9ABFBDB18C1D055B6EBA7
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\msvcp80.dll    --a---- 1068368 bytes    [15:05 27/01/2015]    [15:05 27/01/2015] A8704A10FFDE468F4AB18EBF82A9A86F
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2\msvcp80.dll    --a---- 1061376 bytes    [02:37 31/10/2014]    [02:37 31/10/2014] C332DB81197E6E5D4A67D3789DBEB02A
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24ad\msvcp80.dll    --a---- 548864 bytes    [02:03 31/10/2014]    [02:03 31/10/2014] 2BC650257FB0867ABD54FD460EC2BAFC
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\msvcp80.dll    --a---- 554832 bytes    [03:24 21/11/2010]    [03:24 21/11/2010] A3C190D644E88DE5872FC7FEC7377E35
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\msvcp80.dll    --a---- 548864 bytes    [02:06 31/10/2014]    [02:06 31/10/2014] 4C8A880EABC0B4D462CC4B2472116EA1
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f\msvcp80.dll    --a---- 548864 bytes    [01:12 09/11/2014]    [01:12 09/11/2014] 392FADBA4883243C97A56075FA86882D

-= EOF =-

[SleepyDude]

Hi,

 

If you open the Control Panel / Programs and Features locate the CyberLink PowerDVD on the list and right click the entry do you have an option to Repair? If so try to repair the installation.

 

If after this the problem remains locate the shortcut you use to launch CyberLink PowerDVD right click and select Properties, from the shortcut tab copy the information on the Target field and post that please.

[christoforest]

Morning SD,

 

It does not give me an option to repair, just uninstall.

 

Here is the target data:

 

"C:\Program Files (x86)\CyberLink\PowerDVD9\PowerDVD9.exe"

[SleepyDude]

Hi,
 
Open the Command Prompt as Administrator (Tutorial) and Copy & Paste the following:

xcopy C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f\msvcp80.dll "C:\Program Files (x86)\CyberLink\PowerDVD9\"

try to run PowerDVD and tell me the result.

[christoforest]

OK, I will.

 

One question beforehand. 

 

Whenever I copy and paste a line into the command line, all I get is ^V, and not the whole line of text I copied and pasted.

 

Is there a way to get the whole line copied and pasted, so I don't have to type the whole thing?

 

thanks

 

Chris

[SleepyDude]

OK, I will.

 

One question beforehand. 

 

Whenever I copy and paste a line into the command line, all I get is ^V, and not the whole line of text I copied and pasted.

 

Is there a way to get the whole line copied and pasted, so I don't have to type the whole thing?

 

thanks

 

Chris

 

Right click on middle of the window or use the option from the menu

[christoforest]

Wow, this is a tough bugger!

 

Same problem, see:

 

http://www.materra.be/error80.pdf

[SleepyDude]

Please repeat the SystemLook step again and post the new log.

[christoforest]

Here it is...

 

SystemLook 30.07.11 by jpshortstuff
Log created at 12:35 on 17/04/2015 by Chris
Administrator - Elevation successful

========== filefind ==========

Searching for "msvcp80.dll"
C:\Program Files (x86)\CyberLink\PowerDVD9\msvcp80.dll    --a---- 548864 bytes    [16:07 17/04/2015]    [01:12 09/11/2014] 392FADBA4883243C97A56075FA86882D
C:\Program Files (x86)\CyberLink\PowerDVD9\PowerDVD Cinema\Kernel\KoanBox\msvcp80.dll    ------- 1097728 bytes    [19:33 22/10/2010]    [19:33 22/10/2010] 5AE0F01F02A03558DA0CBD249E4DF263
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\msvcp80.dll    ------- 548864 bytes    [02:29 31/10/2014]    [18:03 02/12/2006] 4C8A880EABC0B4D462CC4B2472116EA1
C:\Program Files (x86)\TeklaStructuresLearning\20.0\nt\bin\referenceplugins\SLAPI\msvcp80.dll    --a---- 554832 bytes    [01:00 30/04/2014]    [01:00 30/04/2014] 0B3595A4FF0B36D68E5FC67FD7D70FDC
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_none_88e046c92fae6f57\msvcp80.dll    --a---- 1068368 bytes    [02:34 31/10/2014]    [02:34 31/10/2014] 973D808A91CD7B391FA6B5E30EB1B8F1
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_93b21c24844efba7\msvcp80.dll    --a---- 1097728 bytes    [02:03 31/10/2014]    [02:03 31/10/2014] 5AE0F01F02A03558DA0CBD249E4DF263
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\msvcp80.dll    --a---- 1068368 bytes    [03:23 21/11/2010]    [03:23 21/11/2010] 7AE92C896AF9ABFBDB18C1D055B6EBA7
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\msvcp80.dll    --a---- 1068368 bytes    [15:05 27/01/2015]    [15:05 27/01/2015] A8704A10FFDE468F4AB18EBF82A9A86F
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2\msvcp80.dll    --a---- 1061376 bytes    [02:37 31/10/2014]    [02:37 31/10/2014] C332DB81197E6E5D4A67D3789DBEB02A
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24ad\msvcp80.dll    --a---- 548864 bytes    [02:03 31/10/2014]    [02:03 31/10/2014] 2BC650257FB0867ABD54FD460EC2BAFC
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\msvcp80.dll    --a---- 554832 bytes    [03:24 21/11/2010]    [03:24 21/11/2010] A3C190D644E88DE5872FC7FEC7377E35
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\msvcp80.dll    --a---- 548864 bytes    [02:06 31/10/2014]    [02:06 31/10/2014] 4C8A880EABC0B4D462CC4B2472116EA1
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f\msvcp80.dll    --a---- 548864 bytes    [01:12 09/11/2014]    [01:12 09/11/2014] 392FADBA4883243C97A56075FA86882D

-= EOF =-

[SleepyDude]

I want you to do a simple check...

 

- start PowerDVD but don't click on the Window with the error

- press CTRL+ALT+DEL and access the Windows Task Manager

- locate PowerDVD9.exe on the list of processes

- do you see *32 in front of PowerDVD9.exe?

- close the Task Manager and the window with the error

[christoforest]

Is this what you are looking for:

 

http://www.materra.be/newinfo.pdf

[christoforest]

PS  my system is 64 bit

[SleepyDude]

Is this what you are looking for:

 

http://www.materra.be/newinfo.pdf

 

Yes thanks. Just to make sure the program is 32 bits.

 

It seems we need to use an advanced Microsoft tool to diagnose the problem. I will need some time to create the correct steps for you.