[Mattclerckx]

I have a asus notebook widescreen wich is getting the error dns probe finished no internet. When i do the command netsh winsock reset i get the error acces denied, all the other netsh commands work fine, Im am running this as a administrator aswell. Also when i wanna do a system restore it tells me acces denied. Im not good with pc's , any help please?

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Hi Mattclerckx

Do you have access to another laptop, computer or cellphone on which you could download an executable I'll link you then transfer it to your ASUS notebook?

[Aura]

Hi Mattclerckx

Do you have access to another laptop, computer or cellphone on which you could download an executable I'll link you then transfer it to your ASUS notebook?

[Mattclerckx]

Yes , i have this. Anything else i have to do with that link ?

[Aura]

Yes, to follow the instructions below please.

MiniToolBox

• Download MiniToolBox and move the executable file to your Desktop;
• Execute MiniToolBox and check the following options:
  • Flush DNS;
  • Report IE Proxy Settings;
  • Reset IE Proxy Settings;
  • Report FF Proxy Settings;
  • Reset FF Proxy Settings;
  • List content of Hosts;
  • List IP Configuration;
  • List Last 10 Event Viewer Errors;
  • List Installed Programs;
  • List Devices - Only Problems;
  • List Users, Partitions and Memory size;
    
• Once this is done, click on Go and wait for the scan to complete;
• Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

You'll most likely have to transfer back the report to post it.

[jsburdge]

I have the same problem.  Can I submit my report?

[Aura]

Hi jsburdge

To not hijack this thread, I suggest you to create your own thread and then give me your MiniToolBox report in it and I'll take a look at it.

[jsburdge]

No problem.    Thank you.