What is CrossBrowse?
The Malwarebytes research team has determined that CrossBrowse is adware. These adware applications display advertisements not originating from the sites you are browsing.
How do I know if my computer is affected by CrossBrowse?
You may see these tasks in your Task Scheduler:
and this entry in your list of installed programs:
How did CrossBrowse get on my computer?
Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.
How do I remove CrossBrowse?
Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application.
- Please download Malwarebytes Anti-Malware to your desktop.
- Double-click mbam-setup-version.exe and follow the prompts to install the program.
- At the end, be sure a check-mark is placed next to the following:
- Enable free trial of Malwarebytes Anti-Malware Premium
- Launch Malwarebytes Anti-Malware
- Then click Finish.
- If an update is found, you will be prompted to download and install the latest version.
- Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
- When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
- Restart your computer when prompted to do so.
- No, Malwarebytes' Anti-Malware removes CrossBrowse completely.
- This PUP creates some scheduled tasks. You can read here how to check for and, if necessary, remove Scheduled Tasks.
We hope our application and this guide have helped you eradicate this hijacker.
As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the CrossBrowse hijacker. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.
Technical details for experts
No visible signs in a HijackThis log
You may see these entries in a FRST log:
() C:\Windows\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user.job () C:\Windows\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.job () C:\Program Files\CrossBrowse-1.4V28.04 CrossBrowse-1.4V28.04 (HKLM\...\CrossBrowse-1.4V28.04) (Version: 1.36.01.22 - CrossBrowse-1.4V28.04) <==== ATTENTION! Task: {B02EA972-F1B4-40E3-9114-CF4E3D3D5FBA} - System32\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5 => C:\Program Files\CrossBrowse-1.4V28.04\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.exe [2015-04-29] (CrossBrowse-1.4V28.04) <==== ATTENTION Task: {D92D3F52-32AC-4F00-9D66-410392CA2A29} - System32\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user => C:\Program Files\CrossBrowse-1.4V28.04\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.exe [2015-04-29] (CrossBrowse-1.4V28.04) <==== ATTENTION Task: C:\Windows\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.job => C:\Program Files\CrossBrowse-1.4V28.04\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.exe <==== ATTENTION Task: C:\Windows\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user.job => C:\Program Files\CrossBrowse-1.4V28.04\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.exe <==== ATTENTIONAlterations made by the installer:
File system details --------------------------------------------- Adds the folder C:\Program Files\CrossBrowse-1.4V28.04 Adds the file 2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.exe"="4/29/2015 1:53 PM, 1106512 bytes, A Adds the file Uninstall.exe"="4/29/2015 1:53 PM, 117840 bytes, A Adds the file utils.exe"="4/29/2015 1:53 PM, 1359237 bytes, A In the existing folder C:\Windows\System32\Tasks Adds the file 2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5"="4/29/2015 1:53 PM, 5478 bytes, A Adds the file 2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user"="4/29/2015 1:53 PM, 5484 bytes, A In the existing folder C:\Windows\Tasks Adds the file 2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.job"="4/29/2015 1:53 PM, 2448 bytes, A Adds the file 2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user.job"="4/29/2015 1:53 PM, 2448 bytes, A Registry details ------------------------------------------ [HKEY_LOCAL_MACHINE\SOFTWARE\AppDataLow\Software\Crossrider] "Bic"="REG_SZ", "8655ebc447297b398088e5f1933333c9IE" "Verifier"="REG_SZ", "4704d091642d168879ad647182ff110a" [HKEY_LOCAL_MACHINE\SOFTWARE\ArenaHD] "value"="REG_DWORD", 1 [HKEY_LOCAL_MACHINE\SOFTWARE\HighDefAction] "value"="REG_DWORD", 1 [HKEY_LOCAL_MACHINE\SOFTWARE\InstalledBrowserExtensions\30935] "72895"="REG_SZ", "CrossBrowse-1.4V28.04" [HKEY_LOCAL_MACHINE\SOFTWARE\InstalledBrowserExtensions\30935\Status] "Installed"="REG_DWORD", 1 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CrossBrowse-1.4V28.04] "CrAppId"="REG_SZ", "72895" "CrPublisherId"="REG_SZ", "30935" "DisplayIcon"="REG_SZ", "C:\Program Files\CrossBrowse-1.4V28.04\utils.exe" "DisplayName"="REG_SZ", "CrossBrowse-1.4V28.04" "DisplayVersion"="REG_SZ", "1.36.01.22" "Publisher"="REG_SZ", "CrossBrowse-1.4V28.04" "UninstallString"="REG_SZ", "C:\Program Files\CrossBrowse-1.4V28.04\Uninstall.exe /fcp=1 " [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\CompatibilityAdapter\Signatures] "2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.job"="REG_BINARY, ................................ "2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.job.fp"="REG_DWORD", 1443243328 "2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user.job"="REG_BINARY, ................................ "2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user.job.fp"="REG_DWORD", 1568082352 [HKEY_LOCAL_MACHINE\SOFTWARE\YorkNewCin] "value"="REG_DWORD", 1 [HKEY_CURRENT_USER\Software\AppDataLow\Software\Crossrider] "Bic"="REG_SZ", "8655ebc447297b398088e5f1933333c9IE" "Verifier"="REG_SZ", "4704d091642d168879ad647182ff110a" [HKEY_CURRENT_USER\Software\ArenaHD] "value"="REG_DWORD", 1 [HKEY_CURRENT_USER\Software\HighDefAction] "value"="REG_DWORD", 1 [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\30935] "72895"="REG_SZ", "CrossBrowse-1.4V28.04" [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\30935\Status] "Installed"="REG_DWORD", 1 [HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\CrossBrowse-1.4V28.04] "72895"="REG_SZ", "CrossBrowse-1.4V28.04" [HKEY_CURRENT_USER\Software\YorkNewCin] "value"="REG_DWORD", 1Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 4/29/2015 Scan Time: 2:02:02 PM Logfile: mbamCrossBrowser.txt Administrator: Yes Version: 2.01.0.1004 Malware Database: v2015.04.29.02 Rootkit Database: v2015.04.21.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: Malwarebytes Scan Type: Threat Scan Result: Completed Objects Scanned: 287108 Time Elapsed: 9 min, 0 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 9 PUP.Optional.CrossRider.C, HKLM\SOFTWARE\APPDATALOW\SOFTWARE\Crossrider, Quarantined, [d1854230a9e1a88e554ac30456ad5ca4], PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\ARENAHD, Quarantined, [ea6c2b478ffb7abcc7c1cc921fe610f0], PUP.Optional.PCTuner.C, HKLM\SOFTWARE\HIGHDEFACTION, Quarantined, [c49281f1f2983006761eb9a532d343bd], PUP.Optional.CrossRider.A, HKLM\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\30935, Quarantined, [b0a6442e068457df19bf5eaccd3740c0], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\APPDATALOW\SOFTWARE\Crossrider, Quarantined, [20366b0725652c0af18568d8ef16738d], PUP.Optional.CinemaPlus.C, HKCU\SOFTWARE\ARENAHD, Quarantined, [cf87a7cbc6c483b303845a044db826da], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\30935, Quarantined, [5afc3c36becc59dd79024a9e08fb4bb5], PUP.Optional.CrossRider.A, HKCU\SOFTWARE\INSTALLEDBROWSEREXTENSIONS\CrossBrowse-1.4V28.04, Quarantined, [96c0066c0a80fe38fda76875f50e827e], PUP.Optional.CrossRider.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\CrossBrowse-1.4V28.04, Quarantined, [164090e2f397b87e3f56a01312f1d729], Registry Values: 4 PUP.Optional.CinemaPlus.C, HKLM\SOFTWARE\ARENAHD|value, 1, Quarantined, [ea6c2b478ffb7abcc7c1cc921fe610f0] PUP.Optional.PCTuner.C, HKLM\SOFTWARE\HIGHDEFACTION|value, 1, Quarantined, [c49281f1f2983006761eb9a532d343bd] PUP.Optional.CinemaPlus.C, HKCU\SOFTWARE\ARENAHD|value, 1, Quarantined, [cf87a7cbc6c483b303845a044db826da] PUP.Optional.PCTuner.C, HKCU\SOFTWARE\HIGHDEFACTION|value, 1, Quarantined, [a8aefa78088275c1a9e9a8b6ac59f20e] Registry Data: 0 (No malicious items detected) Folders: 1 PUP.Optional.CrossRider.A, C:\Program Files\CrossBrowse-1.4V28.04, Quarantined, [164090e2f397b87e3f56a01312f1d729], Files: 8 PUP.Optional.CrossRider, C:\Users\{username}\Desktop\2321.exe, Quarantined, [d77f5919afdb2c0a98450ad97988a65a], PUP.Optional.CrossRider.A, C:\Program Files\CrossBrowse-1.4V28.04\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.exe, Quarantined, [95c1c8aadcaeeb4b255e68d7b74fde22], PUP.Optional.CrossRider.A, C:\Program Files\CrossBrowse-1.4V28.04\utils.exe, Quarantined, [4b0b8de5177344f2473ceb544fb733cd], PUP.Optional.CrossRider.T, C:\Windows\System32\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5, Quarantined, [4016571b7b0ff44282b550a348bb9070], PUP.Optional.CrossRider.T, C:\Windows\System32\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user, Quarantined, [045276fc484283b3d0676d86cd3620e0], PUP.Optional.CrossRider.T, C:\Windows\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5.job, Quarantined, [3e18df93602a7fb771a4fb5146bf9769], PUP.Optional.CrossRider.T, C:\Windows\Tasks\2d74a2a5-79dd-4518-8dab-e4c074ad9d71-5_user.job, Quarantined, [10463a38a6e4092dab6afa52fb0a5aa6], PUP.Optional.CrossRider.A, C:\Program Files\CrossBrowse-1.4V28.04\Uninstall.exe, Quarantined, [164090e2f397b87e3f56a01312f1d729], Physical Sectors: 0 (No malicious items detected) (end)As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
- Dynamically Blocks Malware Sites & Servers
- Malware Execution Prevention