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BSOD Bad_Pool_Caller

Started by bjb303 , May 11 2015 08:32 AM
BSOD

Best Answer phillpower2 , 13 May 2015 - 04:20 PM

The two latest dump files name vsserv.exe as the cause, this is related to BitDefender, uninstall the BitDefender software using the appropriate tool from here NB: If BitDefender is the paid f... Go to the full post »


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#1
bjb303
Posted 11 May 2015 - 08:32 AM

bjb303

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I've been getting the BSOD errors for the past week , and I was wondering if anyone could tell me what I need to do to fix this.

 

Here are the minidump files

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#2
phillpower2
Posted 13 May 2015 - 04:20 PM

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✓  Best Answer

The two latest dump files name vsserv.exe as the cause, this is related to BitDefender, uninstall the BitDefender software using the appropriate tool from here

 

NB: If BitDefender is the paid for version be sure that you have the licence key number written down in case you wish to reinstall the product at a later date.

 

Post back with an update when done.


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#3
bjb303
Posted 13 May 2015 - 10:32 PM

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Thank you! that fixed it no crashes all day


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#4
phillpower2
Posted 14 May 2015 - 12:19 PM

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Thanks for the update  :)

 

Can you let us know if and when you consider the matter resolved please  :thumbsup:


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