[thekodeman]

As of a few weeks ago, mp4 files will not play. Everytime I attempt to open an mp4 file, on any program, it will crash. It crashes with no error message. Also, on certain sites, such as youtube videos, it will also crash. I have tried to update/repair codes, drivers, flash, shockwave, etc, with no luck! AH!

 

Here is an error report for youtube firefox crash, followed by an eror report for windows media player. Thanks for any help!

 

Version=1
EventType=APPCRASH
EventTime=130762910116984614
ReportType=2
Consent=1
UploadTime=130762910117744657
ReportIdentifier=c4f10b0e-fc1f-11e4-8d28-38eaa75f6264
IntegratorReportIdentifier=c4f10b0d-fc1f-11e4-8d28-38eaa75f6264
WOW64=1
Response.BucketId=1062889604
Response.BucketTable=17
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=plugin-container.exe
Sig[1].Name=Application Version
Sig[1].Value=37.0.2.5583
Sig[2].Name=Application Timestamp
Sig[2].Value=552ef76c
Sig[3].Name=Fault Module Name
Sig[3].Value=mozalloc.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=37.0.2.5583
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=552ee9ae
Sig[6].Name=Exception Code
Sig[6].Value=80000003
Sig[7].Name=Exception Offset
Sig[7].Value=00001aa1
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
UI[3]=Plugin Container for Firefox has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
LoadedModule[1]=C:\windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\windows\syswow64\kernel32.dll
LoadedModule[3]=C:\windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\windows\system32\WINMM.dll
LoadedModule[5]=C:\windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\windows\syswow64\USER32.dll
LoadedModule[7]=C:\windows\syswow64\GDI32.dll
LoadedModule[8]=C:\windows\syswow64\LPK.dll
LoadedModule[9]=C:\windows\syswow64\USP10.dll
LoadedModule[10]=C:\windows\syswow64\ADVAPI32.dll
LoadedModule[11]=C:\windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\windows\syswow64\RPCRT4.dll
LoadedModule[13]=C:\windows\syswow64\SspiCli.dll
LoadedModule[14]=C:\windows\syswow64\CRYPTBASE.dll
LoadedModule[15]=C:\windows\system32\IMM32.DLL
LoadedModule[16]=C:\windows\syswow64\MSCTF.dll
LoadedModule[17]=C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
LoadedModule[18]=C:\Program Files (x86)\Mozilla Firefox\MSVCR120.dll
LoadedModule[19]=C:\Program Files (x86)\Mozilla Firefox\mozglue.dll
LoadedModule[20]=C:\windows\system32\VERSION.dll
LoadedModule[21]=C:\Program Files (x86)\Mozilla Firefox\MSVCP120.dll
LoadedModule[22]=C:\Program Files (x86)\Mozilla Firefox\xul.dll
LoadedModule[23]=C:\Program Files (x86)\Mozilla Firefox\nss3.dll
LoadedModule[24]=C:\windows\system32\WSOCK32.dll
LoadedModule[25]=C:\windows\syswow64\WS2_32.dll
LoadedModule[26]=C:\windows\syswow64\NSI.dll
LoadedModule[27]=C:\Program Files (x86)\Mozilla Firefox\icuin52.dll
LoadedModule[28]=C:\Program Files (x86)\Mozilla Firefox\icuuc52.dll
LoadedModule[29]=C:\Program Files (x86)\Mozilla Firefox\icudt52.dll
LoadedModule[30]=C:\Program Files (x86)\Mozilla Firefox\sandboxbroker.dll
LoadedModule[31]=C:\windows\system32\NETAPI32.dll
LoadedModule[32]=C:\windows\system32\netutils.dll
LoadedModule[33]=C:\windows\system32\srvcli.dll
LoadedModule[34]=C:\windows\system32\wkscli.dll
LoadedModule[35]=C:\windows\system32\SAMCLI.DLL
LoadedModule[36]=C:\windows\syswow64\SHELL32.dll
LoadedModule[37]=C:\windows\syswow64\SHLWAPI.dll
LoadedModule[38]=C:\windows\syswow64\ole32.dll
LoadedModule[39]=C:\windows\system32\MSIMG32.dll
LoadedModule[40]=C:\windows\system32\IPHLPAPI.DLL
LoadedModule[41]=C:\windows\system32\WINNSI.DLL
LoadedModule[42]=C:\windows\system32\UxTheme.dll
LoadedModule[43]=C:\windows\syswow64\SETUPAPI.dll
LoadedModule[44]=C:\windows\syswow64\CFGMGR32.dll
LoadedModule[45]=C:\windows\syswow64\OLEAUT32.dll
LoadedModule[46]=C:\windows\syswow64\DEVOBJ.dll
LoadedModule[47]=C:\windows\syswow64\WINTRUST.dll
LoadedModule[48]=C:\windows\syswow64\CRYPT32.dll
LoadedModule[49]=C:\windows\syswow64\MSASN1.dll
LoadedModule[50]=C:\windows\system32\WTSAPI32.dll
LoadedModule[51]=C:\windows\system32\pdh.dll
LoadedModule[52]=C:\windows\system32\dwmapi.dll
LoadedModule[53]=C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Hook\rndlchrome10browserrecordhelper.dll
LoadedModule[54]=C:\windows\system32\MSVCR100.dll
LoadedModule[55]=C:\windows\system32\MSVCP100.dll
LoadedModule[56]=C:\windows\syswow64\profapi.dll
LoadedModule[57]=C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Common\rndlmainbrowserrecordplugin.dll
LoadedModule[58]=C:\windows\syswow64\WININET.dll
LoadedModule[59]=C:\windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[60]=C:\windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[61]=C:\windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[62]=C:\windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule[63]=C:\windows\syswow64\normaliz.DLL
LoadedModule[64]=C:\windows\syswow64\iertutil.dll
LoadedModule[65]=C:\windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[66]=C:\windows\syswow64\USERENV.dll
LoadedModule[67]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18834_none_72d38c5186679d48\gdiplus.dll
LoadedModule[68]=C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.dll
LoadedModule[69]=C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\ThinShims\rndlnpshimswf.dll
LoadedModule[70]=C:\windows\SysWOW64\Macromed\Flash\NPSWF32_17_0_0_188.dll
LoadedModule[71]=C:\windows\syswow64\urlmon.dll
LoadedModule[72]=C:\windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[73]=C:\windows\system32\DSOUND.dll
LoadedModule[74]=C:\windows\system32\POWRPROF.dll
LoadedModule[75]=C:\windows\system32\DINPUT8.dll
LoadedModule[76]=C:\windows\syswow64\COMDLG32.dll
LoadedModule[77]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458\COMCTL32.dll
LoadedModule[78]=C:\windows\system32\mscms.dll
LoadedModule[79]=C:\windows\system32\WINSPOOL.DRV
LoadedModule[80]=C:\windows\system32\apphelp.dll
LoadedModule[81]=C:\windows\syswow64\CLBCatQ.DLL
LoadedModule[82]=C:\windows\SysWOW64\MMDevAPI.dll
LoadedModule[83]=C:\windows\SysWOW64\PROPSYS.dll
LoadedModule[84]=C:\windows\system32\AUDIOSES.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=1062889604/nBucketTable=17/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Plugin Container for Firefox
AppPath=C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
 

 

 

 

WMP

 

 

 

Version=1
EventType=APPCRASH
EventTime=130762907922169077
ReportType=2
Consent=1
UploadTime=130762907924089187
ReportIdentifier=41fd178f-fc1f-11e4-8d28-38eaa75f6264
IntegratorReportIdentifier=41fd178e-fc1f-11e4-8d28-38eaa75f6264
WOW64=1
Response.BucketId=1159569242
Response.BucketTable=17
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=wmplayer.exe
Sig[1].Name=Application Version
Sig[1].Value=12.0.7601.18741
Sig[2].Name=Application Timestamp
Sig[2].Value=54d0347b
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_8c49
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.18839
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=553e8808
Sig[6].Name=Exception Code
Sig[6].Value=c0000374
Sig[7].Name=Exception Offset
Sig[7].Value=000cea5f
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=8c49
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=8c494122dec19120998a8843263ab44b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=6760
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=6760f0a9debd9d40cd0c59bcd7844838
UI[2]=C:\Program Files (x86)\Windows Media Player\wmplayer.exe
UI[3]=Windows Media Player has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\Windows Media Player\wmplayer.exe
LoadedModule[1]=C:\windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\windows\syswow64\kernel32.dll
LoadedModule[3]=C:\windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\windows\syswow64\ADVAPI32.dll
LoadedModule[5]=C:\windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\windows\SysWOW64\sechost.dll
LoadedModule[7]=C:\windows\syswow64\RPCRT4.dll
LoadedModule[8]=C:\windows\syswow64\SspiCli.dll
LoadedModule[9]=C:\windows\syswow64\CRYPTBASE.dll
LoadedModule[10]=C:\windows\syswow64\USER32.dll
LoadedModule[11]=C:\windows\syswow64\GDI32.dll
LoadedModule[12]=C:\windows\syswow64\LPK.dll
LoadedModule[13]=C:\windows\syswow64\USP10.dll
LoadedModule[14]=C:\windows\syswow64\WS2_32.dll
LoadedModule[15]=C:\windows\syswow64\NSI.dll
LoadedModule[16]=C:\windows\system32\IMM32.DLL
LoadedModule[17]=C:\windows\syswow64\MSCTF.dll
LoadedModule[18]=C:\windows\system32\uxtheme.dll
LoadedModule[19]=C:\windows\syswow64\SHELL32.dll
LoadedModule[20]=C:\windows\syswow64\SHLWAPI.dll
LoadedModule[21]=C:\windows\system32\wmp.dll
LoadedModule[22]=C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18834_none_72d38c5186679d48\gdiplus.dll
LoadedModule[23]=C:\windows\syswow64\ole32.dll
LoadedModule[24]=C:\windows\syswow64\OLEAUT32.dll
LoadedModule[25]=C:\windows\system32\dwmapi.dll
LoadedModule[26]=C:\windows\system32\wmploc.dll
LoadedModule[27]=C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Chrome\Hook\rndlchrome10browserrecordhelper.dll
LoadedModule[28]=C:\windows\system32\MSVCR100.dll
LoadedModule[29]=C:\windows\system32\MSVCP100.dll
LoadedModule[30]=C:\ProgramData\Ad-Aware Browsing Protection\adawarebp.dll
LoadedModule[31]=C:\windows\system32\VERSION.dll
LoadedModule[32]=C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18807_none_41e554362bd82458\COMCTL32.dll
LoadedModule[33]=C:\windows\syswow64\profapi.dll
LoadedModule[34]=C:\windows\syswow64\SETUPAPI.dll
LoadedModule[35]=C:\windows\syswow64\CFGMGR32.dll
LoadedModule[36]=C:\windows\syswow64\DEVOBJ.dll
LoadedModule[37]=C:\windows\syswow64\CLBCatQ.DLL
LoadedModule[38]=C:\windows\system32\propsys.dll
LoadedModule[39]=C:\windows\system32\ntmarta.dll
LoadedModule[40]=C:\windows\syswow64\WLDAP32.dll
LoadedModule[41]=C:\windows\SysWOW64\MMDevAPI.dll
LoadedModule[42]=C:\windows\system32\MFPlat.DLL
LoadedModule[43]=C:\windows\system32\AVRT.dll
LoadedModule[44]=C:\windows\system32\AUDIOSES.DLL
LoadedModule[45]=C:\windows\system32\wmvcore.dll
LoadedModule[46]=C:\windows\system32\WMASF.DLL
LoadedModule[47]=C:\windows\system32\mlang.dll
LoadedModule[48]=C:\windows\system32\WINMM.dll
LoadedModule[49]=C:\windows\SysWOW64\wmnetmgr.dll
LoadedModule[50]=C:\windows\system32\secur32.dll
LoadedModule[51]=C:\windows\system32\credssp.dll
LoadedModule[52]=C:\windows\SysWOW64\msv1_0.DLL
LoadedModule[53]=C:\windows\system32\cryptdll.dll
LoadedModule[54]=C:\windows\SysWOW64\wdigest.dll
LoadedModule[55]=C:\windows\system32\CRYPTSP.dll
LoadedModule[56]=C:\windows\system32\rsaenh.dll
LoadedModule[57]=C:\windows\System32\netprofm.dll
LoadedModule[58]=C:\windows\System32\nlaapi.dll
LoadedModule[59]=C:\windows\system32\RpcRtRemote.dll
LoadedModule[60]=C:\windows\System32\npmproxy.dll
LoadedModule[61]=C:\windows\system32\upnphost.dll
LoadedModule[62]=C:\windows\system32\SSDPAPI.dll
LoadedModule[63]=C:\Program Files (x86)\tinySpell\tskh1930.DLL
LoadedModule[64]=C:\windows\sysWOW64\jscript.dll
LoadedModule[65]=C:\windows\system32\SXS.DLL
LoadedModule[66]=C:\windows\system32\WTSAPI32.dll
LoadedModule[67]=C:\windows\system32\WINSTA.dll
LoadedModule[68]=C:\windows\system32\WindowsCodecs.dll
LoadedModule[69]=C:\Windows\SysWOW64\FirewallAPI.dll
LoadedModule[70]=C:\windows\sysWOW64\actxprxy.dll
LoadedModule[71]=C:\windows\system32\explorerframe.dll
LoadedModule[72]=C:\windows\system32\DUser.dll
LoadedModule[73]=C:\windows\system32\DUI70.dll
LoadedModule[74]=C:\Program Files (x86)\internet explorer\ieproxy.dll
LoadedModule[75]=C:\windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[76]=C:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule[77]=C:\windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[78]=C:\windows\system32\MSIMG32.dll
LoadedModule[79]=C:\windows\system32\LINKINFO.dll
LoadedModule[80]=C:\windows\system32\ntshrui.dll
LoadedModule[81]=C:\windows\system32\srvcli.dll
LoadedModule[82]=C:\windows\system32\cscapi.dll
LoadedModule[83]=C:\windows\system32\slc.dll
LoadedModule[84]=C:\windows\system32\MF.dll
LoadedModule[85]=C:\windows\system32\ATL.DLL
LoadedModule[86]=C:\windows\system32\ksuser.dll
LoadedModule[87]=C:\windows\SysWOW64\wmpeffects.dll
LoadedModule[88]=C:\windows\SysWOW64\msdmo.dll
LoadedModule[89]=C:\windows\syswow64\WINTRUST.dll
LoadedModule[90]=C:\windows\syswow64\CRYPT32.dll
LoadedModule[91]=C:\windows\syswow64\MSASN1.dll
LoadedModule[92]=C:\windows\System32\mswmdm.dll
LoadedModule[93]=C:\windows\System32\cewmdm.dll
LoadedModule[94]=C:\windows\SysWOW64\evr.dll
LoadedModule[95]=C:\windows\SysWOW64\POWRPROF.dll
LoadedModule[96]=C:\windows\system32\DXVA2.DLL
LoadedModule[97]=C:\windows\system32\D3D9.DLL
LoadedModule[98]=C:\windows\system32\d3d8thk.dll
LoadedModule[99]=C:\windows\system32\aticfx32.dll
LoadedModule[100]=C:\windows\system32\atiu9pag.dll
LoadedModule[101]=C:\windows\system32\atiumdag.dll
LoadedModule[102]=C:\windows\system32\atiumdva.dll
LoadedModule[103]=C:\windows\SysWOW64\wmdmps.dll
LoadedModule[104]=C:\Windows\SysWOW64\imapi2.dll
LoadedModule[105]=C:\windows\system32\pcwum.DLL
LoadedModule[106]=C:\windows\SysWOW64\wmpps.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=1159569242/nBucketTable=17/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Windows Media Player
AppPath=C:\Program Files (x86)\Windows Media Player\wmplayer.exe
 

Edited by thekodeman, 16 May 2015 - 05:50 PM.

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Hi thekodeman

Follow the instructions below please.

MiniToolBox

• Download MiniToolBox and move the executable file to your Desktop;
• Execute MiniToolBox and check the following options:
  • List Installed Programs;
  • List Last 10 Event Viewer Errors;
  • List Devices - Only Problems;
  • List Users, Partitions and Memory size;
    
• Once this is done, click on Go and wait for the scan to complete;
• Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

[Aura]

Hi thekodeman

Follow the instructions below please.

MiniToolBox

• Download MiniToolBox and move the executable file to your Desktop;
• Execute MiniToolBox and check the following options:
  • List Installed Programs;
  • List Last 10 Event Viewer Errors;
  • List Devices - Only Problems;
  • List Users, Partitions and Memory size;
    
• Once this is done, click on Go and wait for the scan to complete;
• Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

[thekodeman]

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Kody McGregor (administrator) on 16-05-2015 at 18:53:12
Running from "C:\Users\Kody McGregor\Desktop\Youtube Videos"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: HP ProBook 4535s Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/16/2015 06:50:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:45:31 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:40:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:35:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:30:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:25:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:20:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:15:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:10:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:05:30 PM) (Source: SendoriService) (User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).


System errors:
=============
Error: (05/16/2015 05:53:09 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error:
%%5

Error: (05/16/2015 05:52:20 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (05/16/2015 05:45:50 PM) (Source: Service Control Manager) (User: )
Description: The Authentication Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (05/16/2015 05:45:51 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

Error: (05/16/2015 05:44:25 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated with the following error:
%%2

Error: (05/16/2015 05:44:08 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureActions with the following error:
%%5

Error: (05/16/2015 05:43:28 PM) (Source: Service Control Manager) (User: )
Description: The sndappv2 service failed to start due to the following error:
%%1053

Error: (05/16/2015 05:43:28 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the sndappv2 service to connect.

Error: (05/16/2015 05:42:17 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (05/16/2015 05:40:37 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%16405


Microsoft Office Sessions:
=========================
Error: (05/16/2015 06:50:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:45:31 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:40:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:35:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:30:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:25:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:20:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:15:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:10:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

Error: (05/16/2015 06:05:30 PM) (Source: SendoriService)(User: )
Description: In the enable methodRetrieving the COM class factory for component with CLSID {6EEBC7FF-67DA-4B90-9251-C2C5696E4B48} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).


CodeIntegrity Errors:
===================================
  Date: 2015-05-16 18:52:59.245
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:51:36.563
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:51:10.571
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:51:10.346
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:43:02.517
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:42:51.938
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:41:15.691
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:26:16.756
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:25:09.874
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-05-16 18:24:17.963
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\AESTAR64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.8.158 - Adobe Systems, Inc.)
AMD Catalyst Install Manager (HKLM\...\{C2956908-53A3-88FC-B795-B16508296FC4}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft TotalMedia (HKLM-x32\...\{A5C4220C-BE5B-4364-A3A7-A6340750146B}) (Version: 1.0.49.25 - ArcSoft) Hidden
ArcSoft TotalMedia (HKLM-x32\...\ArcSoft TotalMedia) (Version: 2.0.39.13 - ArcSoft)
ArcSoft Webcam Sharing Manager (HKLM-x32\...\{190A7D93-3823-439C-91B9-ADCE3EC2A6A2}) (Version: 2.0.0.39 - ArcSoft)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
AVG PC TuneUp 2014 (en-US) (HKLM-x32\...\{8CD86D42-C4DD-4E40-9211-164DFFBCA4DB}) (Version: 14.0.1001.295 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}) (Version: 14.0.1001.295 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp) (Version: 14.0.1001.295 - AVG)
Avidemux 2.6 (32-bit) (HKLM-x32\...\Avidemux 2.6) (Version: 2.6.8.9046 - )
Baidu PC Faster (HKLM-x32\...\Baidu PC Faster 5.1.0.0) (Version: 5.1.3.126764 - Baidu, Inc.)
Belkin Setup and Router Monitor (HKLM-x32\...\Belkin Setup and Router Monitor_is1) (Version:  - )
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.3.39947 - BitTorrent Inc.)
Blender (HKLM\...\Blender) (Version: 2.73a - Blender Foundation)
BlueStacks App Player (HKLM-x32\...\BlueStacks App Player) (Version: 0.9.17.9138 - BlueStack Systems, Inc.)
BlueStacks Notification Center (HKLM-x32\...\{4FCF716C-CEB4-499D-AFB8-A5375105EC2A}) (Version: 0.9.17.9138 - BlueStack Systems, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BovadaPoker (HKLM-x32\...\{D7CA2DF8-95CE-4C80-9296-98E21219A1E5}}_is1) (Version:   - )
BurnAware Free 6.2 (HKLM-x32\...\BurnAware Free_is1) (Version:  - Burnaware)
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
CleanMem (HKLM-x32\...\CleanMem) (Version: v2.4.3 - PcWinTech.com)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Device Access Manager for HP ProtectTools (HKLM\...\{55B52830-024A-443E-AF61-61E1E71AFA1B}) (Version: 6.1.0.1 - Hewlett-Packard Company)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
Drive Encryption For HP ProtectTools (HKLM\...\{8A0041CD-277C-4C1F-BFE4-7AC508B20B4C}) (Version: 6.0.100.35469 - Hewlett-Packard Company)
EA SPORTS Game Face Browser Plugin 1.8.0.0 (HKCU\...\EA SPORTS Game Face Browser Plugin) (Version: 1.8.0.0 - Electronic Arts)
Elgato Game Capture HD (HKLM-x32\...\{C3A29A8B-15F5-48AB-9E5B-F03F9DBB0EAC}) (Version: 2.10.67.874 - Elgato Systems GmbH)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
Evernote v. 4.6 (HKLM-x32\...\{A23AADDA-3DBF-11E2-A6F2-984BE15F174E}) (Version: 4.6.0.7670 - Evernote Corp.)
Face Recognition for HP ProtectTools (HKLM\...\{D3A775F2-2674-4452-8D80-1FC1446052EE}) (Version: 6.00.4407 - Hewlett-Packard Company)
File Sanitizer For HP ProtectTools (HKLM-x32\...\{6D6ADF03-B257-4EA5-BBC1-1D145AF8D514}) (Version: 6.0.0.13 - Hewlett-Packard Company)
Gadwin PrintScreen (64-Bit) (HKLM\...\{819A52E1-0929-469A-BEB6-1AEBE0873CFC}) (Version: 5.4.2.0 - Gadwin Systems)
Galería fotográfica de Windows Live (HKLM-x32\...\{E85A4EFC-82F2-4CEE-8A8E-62FDAD353A66}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria fotogràfica del Windows Live (HKLM-x32\...\{4736B0ED-F6A1-48EC-A1B7-C053027648F1}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Game Capture HD v2.3.3.38 (HKLM-x32\...\Software_Elgato_Game Capture HD) (Version: 2.3.3.38 - Elgato Systems)
GIMP 2.8.2 (HKLM\...\GIMP-2_is1) (Version: 2.8.2 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.152 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{54CE68A8-4F2D-4328-B1F7-D6C720405F7F}) (Version: 4.2.9.1 - Hewlett-Packard Company)
HP Connection Manager (HKLM-x32\...\{5DCA44EB-03F6-44A3-A294-F3E5DE98D7F6}) (Version: 4.4.10.1 - Hewlett-Packard Company)
HP DayStarter (HKLM\...\{74EC2285-AB57-4451-9292-4B4DE5934FC6}) (Version: 2.0.1.0 - Hewlett-Packard Company)
HP Deskjet 1000 J110 series Basic Device Software (HKLM\...\{883B114D-BD3E-498F-9DAD-5E4A8E1C43BA}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 1000 J110 series Help (HKLM-x32\...\{DDDFCC77-7F9C-45E9-B38E-721BA599BA0C}) (Version: 140.0.65.65 - Hewlett Packard)
HP Documentation (HKLM-x32\...\{A3D04DA5-0B8D-4856-A200-67D289651621}) (Version: 1.3.0.0 - Hewlett-Packard)
HP ESU for Microsoft Windows 7 (HKLM-x32\...\{840021F2-FFC0-467A-BF85-29B8B7803717}) (Version: 2.0.8.1 - Hewlett-Packard Company)
HP HD Webcam Driver (HKLM-x32\...\{399C37FB-08AF-493B-BFED-20FBD85EDF7F}) (Version: 6.0.1112.2_WHQL - Sonix)
HP Hotkey Support (HKLM-x32\...\{C97CC14E-4789-4FC5-BC75-79191F7CE009}) (Version: 4.6.4.1 - Hewlett-Packard Company)
HP Internet Sharing Manager (HKLM-x32\...\{6D5D9B6F-FA1C-4E19-A674-D7417D1EE61A}) (Version: 1.0.0.10 - Realtek)
HP Power Assistant (HKLM\...\{FBFC2FD4-DF47-4FBF-8D6D-275B488D87D5}) (Version: 2.1.0.6 - Hewlett-Packard Company)
HP ProtectTools Security Manager (HKLM\...\HPProtectTools) (Version: 6.08.1017 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{95A82DA9-2637-4BB7-B176-E43B23A72E26}) (Version: 3.1.2.10231 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{03046EBB-CB7C-4B98-BEFB-690EB955DA22}) (Version: 8.5.4526.3645 - Hewlett-Packard Company)
HP SoftPaq Download Manager (HKLM-x32\...\{FE465061-894A-4023-8580-56FCDD4F23F9}) (Version: 3.4.4.0 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{675D093B-815D-47FD-AB2C-192EC751E8E2}) (Version: 4.6.10.1 - Hewlett-Packard Company)
HP Software Setup (HKLM-x32\...\{531000B3-DBEE-4115-BBF3-DA48B67C053F}) (Version: 8.2.1.1 - Hewlett-Packard Company)
HP System Default Settings (HKLM-x32\...\{EE5F1911-EA95-4F1A-AF97-495972F5032D}) (Version: 2.4.3.1 - Hewlett-Packard Company)
HP Wallpaper (HKLM-x32\...\{11C9A461-DD9D-4C71-85A4-6DCE7F99CC44}) (Version: 2.00 - Hewlett-Packard Company)
HydraVision (HKLM-x32\...\{89CE7F9B-B4DF-8585-638B-6BD807ADE9C7}) (Version: 4.2.252.0 - Advanced Micro Devices, Inc.) Hidden
Hydrogen 0.9.6 preview release for windows (HKLM-x32\...\{B24839E5-A70C-48AD-B4D9-B9FB46B4B038}_is1) (Version:  - hydrogen-music.org)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6428.0 - IDT)
Internet Explorer Toolbar 4.7 by SweetPacks (HKLM-x32\...\{80F3F10B-A177-4494-93CE-98090D819093}) (Version: 4.7.0008 - SweetIM Technologies Ltd.)
InternetHelper3  Firefox Toolbar (HKLM-x32\...\InternetHelper3 Firefox Toolbar) (Version: 1.0.0.0 - Conduit)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.2.6.2 - IObit)
iTunes (HKLM\...\{A04DCB25-7040-4935-A30D-8E0A893ABF2D}) (Version: 11.1.2.32 - Apple Inc.)
Java 7 Update 79 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417079FF}) (Version: 7.0.790 - Oracle)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.31.3 - JMicron Technology Corp.)
Ken Ward's Zipper 1.4000 (HKLM-x32\...\Ken Ward's Zipper_is1) (Version:  - Ken Ward)
K-Lite Mega Codec Pack 11.1.0 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 11.1.0 - )
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
LG PC Suite (HKLM-x32\...\LG PC Suite) (Version: 5.3.18.20140626 - LG Electronics)
LG United Mobile Drivers (HKLM-x32\...\{15A5D29A-F209-49FD-BA47-5E4C882FF496}) (Version: 3.12.1.0 - LG Electronics)
Lightworks (HKLM-x32\...\{E94DD4E4-7746-472c-AA7B-1242FED0CFC8}) (Version: 12.0.2.0 - Lightworks)
LMMS 1.0.0 (HKLM-x32\...\LMMS) (Version: 1.0.0 - LMMS Developers)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4711.1003 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft_VC90_CRT_x86 (HKLM-x32\...\{DF2035BE-5820-4965-BD97-7FAF8D4A7879}) (Version: 1.0.0 - Microsoft Corporation)
Mozilla Firefox 37.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 37.0.2 (x86 en-US)) (Version: 37.0.2 - Mozilla)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4711.1003 - Microsoft Corporation) Hidden
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
ORION: Dino Horde (HKLM-x32\...\Steam App 104900) (Version:  - Spiral Game Studios)
paint.net (HKLM\...\{19BD2C33-16A8-4ED1-B9EA-D9E35B21EC42}) (Version: 4.0.5 - dotPDN LLC)
PaintStar 2.70 (HKLM-x32\...\PaintStar_is1) (Version:  - Zhenzhou Wang)
Panda Devices Agent (HKLM-x32\...\{949F1EA1-D3E2-472E-BC7C-CB72374C0E55}) (Version: 1.05.00 - Panda Security) Hidden
Panda Devices Agent (HKLM-x32\...\Panda Devices Agent) (Version: 1.03.04 - Panda Security)
Panda Free Antivirus (HKLM\...\{3EFFD82C-5F18-4494-A4B8-FBB045DA68A3}) (Version: 7.82.00.0000 - Panda Security) Hidden
Panda Free Antivirus (HKLM-x32\...\Panda Universal Agent Endpoint) (Version: 15.1.0 - Panda Security)
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.64 - PDF Complete, Inc)
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.2.0 - Frank Heindörfer, Philip Chinery)
PileFile reminder (HKCU\...\{56837588-F559-40CF-91D9-D439D405FB28}) (Version:  - LADY'S WOOD 2013 LIMITED)
Privacy Manager for HP ProtectTools (HKLM\...\{5476AB75-E584-4497-80AF-7F205D8F6F54}) (Version: 6.01.842 - Hewlett-Packard Company)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.209 - Qualcomm Atheros Communications)
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
RAR File Open Knife - Free Opener (HKLM-x32\...\RAR File Open Knife - Free Opener) (Version: 3.50 - Philipp Winterberg)
RealDownloader (HKLM-x32\...\{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}) (Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 7.58.411.2012 - Realtek)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Registry Recycler (HKLM-x32\...\Registry Recycler_is1) (Version: 0.9.2.8 - Developer Tribe (Pvt) Ltd.)
Reimage Protector (HKLM\...\Reimage Protector) (Version:  - Reimage)
Reimage Repair (HKLM\...\Reimage Repair) (Version: 1.8.1.4 - Reimage)
Respondus LockDown Browser (HKLM-x32\...\{C0E5147E-C9F3-4360-9ED0-2E875F11766C}) (Version: 1.02.0001 - Respondus, Inc.)
Sansa Updater (HKCU\...\Sansa Updater) (Version: 1.406 - SanDisk Corporation)
SDK (HKLM-x32\...\{0DEA342C-15CB-4F52-97B6-06A9C4B9C06F}) (Version: 2.26.012 - Portrait Displays, Inc.) Hidden
Sendori (HKLM-x32\...\Sendori) (Version: 2.0.18 - Sendori, Inc.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SMPlayer 0.6.9 (HKLM-x32\...\SMPlayer) (Version: 0.6.9 - RVM)
SopCast 3.9.6 (HKLM-x32\...\SopCast) (Version: 3.9.6 - www.sopcast.com)
Star Trek Online (HKLM-x32\...\Steam App 9900) (Version:  - Cryptic Studios)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.8.9 - Synaptics Incorporated)
Tactical Intervention (HKLM-x32\...\Steam App 51100) (Version:  - FIX Games)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
Theft Recovery for HP ProtectTools (HKLM-x32\...\{ADC70B7A-530B-46E3-8384-48D22681A41E}) (Version: 6.0.0.33 - Hewlett-Packard Company) Hidden
Theft Recovery for HP ProtectTools (HKLM-x32\...\InstallShield_{ADC70B7A-530B-46E3-8384-48D22681A41E}) (Version: 6.0.0.33 - Hewlett-Packard Company)
TI-83 Plus Flash Debugger (HKLM-x32\...\TI-83 Plus Flash Debugger) (Version:  - )
tinySpell 1.9.44 (HKLM-x32\...\tinySpell_is1) (Version:  - KEDMI Scientific Computing)
Tweaking.com - Simple System Tweaker (HKLM-x32\...\Tweaking.com - Simple System Tweaker) (Version: 2.0.0 - Tweaking.com)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.1.5 - Tweaking.com)
TweetDeck (HKLM-x32\...\{6848C97D-3728-4199-A70D-817E65D96ECC}) (Version: 3.2.4 - Twitter, Inc.)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
Validity Fingerprint Sensor Driver (HKLM\...\{AA51ED2E-DCE7-415F-9C32-CB9B561D216D}) (Version: 4.4.228.0 - Validity Sensors, Inc.)
VectorEngineer Quick-Tools (HKLM-x32\...\VectorEngineer Quick-Tools) (Version:  - )
Video Edit Master (HKLM-x32\...\{35A99221-DAF4-4769-880F-ECC57548FBCC}) (Version: 2.0.0 - Hazem Osman)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Warframe (HKLM-x32\...\Steam App 230410) (Version:  - Digital Extremes)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
WinZip 17.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240DB}) (Version: 17.5.10480 - WinZip Computing, S.L. )
Xobni (HKLM-x32\...\XobniMain) (Version: 1.9.5.13282 - Xobni Corp.)
Xobni Core (HKLM-x32\...\{8DC069E7-893C-41E1-9442-DE89FEC33371}) (Version: 1.0.0 - Xobni, Inc.) Hidden
ZipGenius 6.3 (HKLM-x32\...\{EC3B598C-1151-4191-B5B4-A9072ADE6259}_is1) (Version: 6.3 - The ZipGenius Team)

========================= Devices: ================================

Name: Qualcomm Atheros AR3011 Bluetooth 3.0 + HS Adapter
Description: Qualcomm Atheros AR3011 Bluetooth 3.0 + HS Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Qualcomm Atheros Communications
Service: BTHUSB
Device ID: USB\VID_03F0&PID_311D\5&AC1CB8D&0&5
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 7648.17 MB
Available physical RAM: 5349.88 MB
Total Pagefile: 15294.54 MB
Available Pagefile: 12100.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3990.6 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:676.67 GB) (Free:491.61 GB) NTFS
2 Drive e: (HP_RECOVERY) (Fixed) (Total:16.67 GB) (Free:2.49 GB) NTFS
3 Drive f: (HP_TOOLS) (Fixed) (Total:4.98 GB) (Free:2.1 GB) FAT32
4 Drive g: (CRITTERS_VOL1) (CDROM) (Total:7.48 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\KODYMCGREGOR-HP

Additional Account       Administrator            Guest                    
Kody McGregor            Newest                   


**** End of log ****
 

[Aura]

I noticed presence of malware on your system. Before I continue assisting you with your issue, I'll ask you to get checked in the malware removal section of GeeksToGo. There you'll be assisted by a trained malware removal helper that will help you get rid of every infection on your system. In order to do that, you have to post a thread in the Virus, Spyware, Malware Removal section. You have to follow the instructions in the preparation guide prior to posting your thread, since it contains the steps to follow when posting it. Once you've been declared clean by your helper, you are free to comeback in this thread so we can continue working on your current issue, if it wasn't solved during your malware clean-up