[heartofaragorn]

Hello,

I had been using Spywareinfo.com, but as their server is temporarily down, I am asking you guys for help.

This all started about a week ago when I updated my Norton Anti-Virus subscription and ended up downloading several viruses!!! (Does anyone else see the irony in this?)

I am including a Hijack This log, as well as an Ewido log which I had posted to the administrators on Spywareinfo.com. Please, please, please help!!!!!!!!!

Logfile of HijackThis v1.99.1
Scan saved at 9:34:26 PM, on 6/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\D-link AirPlus G DWL-G120 Wireless USB\120UTIL.exe
C:\WINDOWS\webshots.scr
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Messenger\msmsgs.exe
c:\windows\system32\yrnokv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Sarah Oplawski\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [jkcjqk] C:\WINDOWS\System32\jkcjqk.exe
O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [saotec] c:\windows\system32\yrnokv.exe r
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Ewido:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:13:08 PM, 6/10/2005
+ Report-Checksum: 9A1D241E

+ Date of database: 6/10/2005
+ Version of scan engine: v3.0

+ Duration: 37 min
+ Scanned Files: 92627
+ Speed: 41.49 Files/Second
+ Infected files: 47
+ Removed files: 47
+ Files put in quarantine: 47
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Sarah Oplawski\Cookies\sarah oplawski@targetnet[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sarah Oplawski\Cookies\sarah [email protected][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Sarah Oplawski\installer_MARKETING35.exe -> TrojanDownloader.Adload.a -> Cleaned with backup
C:\Program Files\BullsEye Network\bin\adv.exe -> Spyware.BargainBuddy.n -> Cleaned with backup
C:\Program Files\BullsEye Network\bin\adx.exe -> Spyware.BargainBuddy.n -> Cleaned with backup
C:\Program Files\BullsEye Network\bin\bargains.exe -> Spyware.BargainBuddy -> Cleaned with backup
C:\Program Files\NaviSearch\bin\nls.exe -> Spyware.ExactSearchBar -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012025.dll -> Spyware.EliteBar.af -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012026.exe -> TrojanDownloader.Small.arj -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012027.exe -> Trojan.Nail -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012028.exe -> Trojan.KeyHost.e -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012029.exe -> Spyware.NoName -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012030.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012031.dll -> Spyware.ImiBar.d -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012037.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012039.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012046.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012055.srg -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012058.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP254\A0012059.exe -> Trojan.Nail -> Cleaned with backup
C:\WINDOWS\sbivrkdlr.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\systb.dll -> Spyware.ImiBar.d -> Cleaned with backup
C:\WINDOWS\SYSTEM32\bbchk.exe -> Spyware.Bargainbuddy -> Cleaned with backup
C:\WINDOWS\SYSTEM32\Cache\HelperInstall.exe -> TrojanDropper.Delf.z -> Cleaned with backup
C:\WINDOWS\SYSTEM32\e6f1873b.dll -> TrojanDownloader.Braidupdate.d -> Cleaned with backup
C:\WINDOWS\SYSTEM32\exclean.exe -> Spyware.BargainBuddy -> Cleaned with backup
C:\WINDOWS\SYSTEM32\exdl.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\WINDOWS\SYSTEM32\exdl1.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\WINDOWS\SYSTEM32\exdl2.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\WINDOWS\SYSTEM32\exul.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\WINDOWS\SYSTEM32\exul1.exe -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\WINDOWS\SYSTEM32\gyuwlb.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\SYSTEM32\hwin32.dll -> Trojan.HideProc.b -> Cleaned with backup
C:\WINDOWS\SYSTEM32\javexulm.vxd -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\WINDOWS\SYSTEM32\jkcjqk.exe -> TrojanDownloader.Lastad.h -> Cleaned with backup
C:\WINDOWS\SYSTEM32\jkcjqkndw30104lib.dll -> TrojanDownloader.Lastad.h -> Cleaned with backup
C:\WINDOWS\SYSTEM32\mqexdlm.srg -> Spyware.BargainBuddy.q -> Cleaned with backup
C:\WINDOWS\SYSTEM32\msbe.dll -> Spyware.BargainBuddy.n -> Cleaned with backup
C:\WINDOWS\SYSTEM32\nvms.dll -> Spyware.Bargainbuddy -> Cleaned with backup
C:\WINDOWS\SYSTEM32\stlb2.dll -> TrojanDownloader.Braidupdate.d -> Cleaned with backup
C:\WINDOWS\SYSTEM32\sys32.exe -> Backdoor.Small.et -> Cleaned with backup
C:\WINDOWS\SYSTEM32\tempax.exe -> TrojanDownloader.Adload.a -> Cleaned with backup
C:\WINDOWS\SYSTEM32\WinStat11.dll -> Spyware.Winsta -> Cleaned with backup
C:\WINDOWS\SYSTEM32\WinStat12.dll -> Spyware.Winsta -> Cleaned with backup
C:\WINDOWS\tdtb.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\WINDOWS\wsem301.dll -> TrojanDownloader.Dyfuca.dd -> Cleaned with backup
C:\WINDOWS\wupdt.exe -> TrojanDownloader.Intexp.c -> Cleaned with backup


::Report End

If you can help me AT ALL, I would be most appreciative and very, very grateful!!!

Thanks!

[Advertisements]

Hello

Sorry for the delayed response, it has been very busy lately.

If you still require help please post a new Hijack log in this
thread and I will help you.

Thanks

[loophole]

Hello

Sorry for the delayed response, it has been very busy lately.

If you still require help please post a new Hijack log in this
thread and I will help you.

Thanks

[heartofaragorn]

That's okay; I'm sure it's busy whatwith Spywareinfo.com being down. Here is the new Hijack This log that you requested:

Logfile of HijackThis v1.99.1
Scan saved at 9:59:00 PM, on 6/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\D-link AirPlus G DWL-G120 Wireless USB\120UTIL.exe
C:\WINDOWS\webshots.scr
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Sarah Oplawski\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {4A25D449-2BAA-4426-A992-D18CA70CF5A9} - C:\WINDOWS\SYSTEM32\n1x5z9.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll (file missing)
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\System32\WinStat12.dll (file missing)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [lwgcxlb] C:\WINDOWS\System32\lwgcxlb.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [ezxnmdc] c:\windows\system32\wmkteal.exe r
O4 - HKLM\..\RunOnce: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe /k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\RunOnce: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe /k
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Thanks!

[loophole]

Hello heartofaragorn

Please print these instructions out

Download CWShredder here to its own folder.

Update CWShredder

* Open CWShredder and click I AGREE
* Click Check For Update
* Close CWShredder

update Ewido definitions to the newest files. Do NOT run a scan yet.

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

Please uninstall the following(if present) Click Start>>>control panel>>>add/remove
SurfSideKick 3

Show Hidden Files and Folders (if needed)
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Using windows explorer( right click start, left click explore)
Search for and delete these files and folders (If found)
C:\Program Files\SurfSideKick 3
C:\WINDOWS\System32\bridge.dll
C:\WINDOWS\System32\winupdt.exe
C:\windows\system32\wmkteal.exe
C:\WINDOWS\System32\lwgcxlb.exe

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

please double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Save the logfile from the scan.

Next please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll (file missing)
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\System32\WinStat12.dll (file missing)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [lwgcxlb] C:\WINDOWS\System32\lwgcxlb.exe
O4 - HKLM\..\Run: [ezxnmdc] c:\windows\system32\wmkteal.exe r
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab

Close all open windows except for HijackThis and click Fix Checked.

reboot you pc and run this online virus scan:
ActiveScan

Copy the results of the ActiveScan and paste them here with a new hijack log and the Ewido log.

thanks

[heartofaragorn]

Hi again,

Before I post all of the logs, I wanted to add that the past couple of days, I've been having difficulty booting up. Windows will load and my desktop wallpaper will appear, but no icons or the status bar will appear until I Ctrl + Alt + Del and bring up the Task Manager. After I close out of that, the icons and everything else load. I'm not sure if that is connected to this, but I thought I would mention it.

In addition, when I downloaded CWShredder, "desktop.ini" installed itself on my desktop. Just wondering if that was normal or not.

Thanks for all of your help!

Ewido Log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:46:50 PM, 6/17/2005
+ Report-Checksum: 738CB2A0

+ Date of database: 6/17/2005
+ Version of scan engine: v3.0

+ Duration: 37 min
+ Scanned Files: 94319
+ Speed: 42.28 Files/Second
+ Infected files: 11
+ Removed files: 11
+ Files put in quarantine: 11
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012451.exe -> TrojanDropper.Small.qn -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012452.exe -> TrojanDownloader.Lastad.p -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012453.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012454.dll -> Spyware.ImiBar.d -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012455.exe -> TrojanDownloader.Lastad.p -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012456.exe -> Trojan.Delf.cf -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012457.dll -> TrojanDownloader.Lastad.h -> Cleaned with backup
C:\WINDOWS\SYSTEM32\msshed32.exe -> TrojanDropper.Delf.ev -> Cleaned with backup
C:\WINDOWS\SYSTEM32\n1x5z9.dll -> Trojan.Delf.cf -> Cleaned with backup
C:\WINDOWS\SYSTEM32\vjlktwn.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\tdtb.exe -> Trojan.Imiserv.c -> Cleaned with backup


::Report End

Hijack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 7:47:43 PM, on 6/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\EXPLORER.EXE
c:\windows\system32\ygfynic.exe
C:\Documents and Settings\Sarah Oplawski\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll (file missing)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {4A25D449-2BAA-4426-A992-D18CA70CF5A9} - C:\WINDOWS\SYSTEM32\n1x5z9.dll (file missing)
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll (file missing)
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\System32\WinStat12.dll (file missing)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [lwgcxlb] C:\WINDOWS\System32\lwgcxlb.exe
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [gwrgmvk] c:\windows\system32\ygfynic.exe r
O4 - HKLM\..\RunOnce: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe /k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\RunOnce: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe /k
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Active Scan log:

Incident Status Location

Spyware:Spyware/BargainBuddy No disinfected C:\Program Files\BullsEye Network
Adware:Adware/nCase No disinfected Windows Registry
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\inf\twaintec.inf
Adware:Adware/EliteBar No disinfected Windows Registry
Adware:Adware/ExactSearch No disinfected C:\DOCUME~1\SARAHO~1\LOCALS~1\Temp\blank.gif
Adware:Adware/PowerSearch No disinfected Windows Registry
Virus:Trj/Downloader.AEE Disinfected Operating system
Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\Sarah Oplawski\Application Data\Sskcwrd.dll
Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\Sarah Oplawski\Application Data\Sskknwrd.dll
Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temp\iE0.tmp
Virus:Trj/Downloader.CZZ Disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temp\tzu80q.sys
Spyware:Spyware/BargainBuddy No disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temporary Internet Files\Content.IE5\4BIMQXV5\webservice[2].htm
Spyware:Spyware/BargainBuddy No disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temporary Internet Files\Content.IE5\9ATUD5XG\webservice[2].htm
Spyware:Spyware/BargainBuddy No disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temporary Internet Files\Content.IE5\9ATUD5XG\webservice[4].htm
Virus:VBS/Psyme.C No disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temporary Internet Files\Content.IE5\H28NUUUU\sia[1].txt[index.htm]
Spyware:Spyware/BargainBuddy No disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temporary Internet Files\Content.IE5\H28NUUUU\webservice[3].htm
Spyware:Spyware/BargainBuddy No disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temporary Internet Files\Content.IE5\H28NUUUU\webservice[4].htm
Spyware:Spyware/SurfSideKick No disinfected C:\Documents and Settings\Sarah Oplawski\Local Settings\Temporary Internet Files\Ssk.log
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\INF\twaintec.inf
Adware:Adware/Transponder No disinfected C:\WINDOWS\lxbvzu.exe
Adware:Adware/Twain-Tech No disinfected C:\WINDOWS\mxTarget.dll
Adware:Adware/PortalScan No disinfected C:\WINDOWS\SYSTEM32\Cache\InstallAPS.exe
Virus:Trj/Downloader.CZZ Disinfected C:\WINDOWS\SYSTEM32\i4693.exe
Adware:Adware/StatBlaster No disinfected C:\WINDOWS\SYSTEM32\O
Adware:Adware/StatBlaster No disinfected C:\WINDOWS\SYSTEM32\O.BAT
Adware:Adware/PowerSearch No disinfected C:\WINDOWS\SYSTEM32\stlb2.xml
Virus:Trj/Downloader.CZZ Disinfected C:\WINDOWS\SYSTEM32\tzu80q.sys
Adware:Adware/PortalScan No disinfected C:\WINDOWS\SYSTEM32\winupdt.008
Adware:Adware/PortalScan No disinfected C:\WINDOWS\SYSTEM32\winupdt.bin
Virus:Trj/Downloader.CZZ Disinfected C:\WINDOWS\tzu80q.sys

[loophole]

Hello heartofaragorn

Im not sure if malware is the cause of your problem.let's get it off your system and see if the problem persist.

Please print these directions out

Please uninstall the following(if present) Click Start>>>control panel>>>add/remove (If present)
BullsEye Network

Download and install CleanUp! Hereor here CleanUp!Dont use it yet

RIGHT-CLICK HERE and Save As (In IE it's "Save Target As") in order to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

Make sure you are disconnected from the Internet and that all programs and windows are closed. Run HiJackThis. Place a check next to the following items, if found, and click FIX CHECKED:

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll (file missing)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {4A25D449-2BAA-4426-A992-D18CA70CF5A9} - C:\WINDOWS\SYSTEM32\n1x5z9.dll (file missing)
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll (file missing)
O2 - BHO: WinStat - {EE02B99B-1D55-48bc-B8DB-649A42CE45F6} - C:\WINDOWS\System32\WinStat12.dll (file missing)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [lwgcxlb] C:\WINDOWS\System32\lwgcxlb.exe
O4 - HKLM\..\Run: [gwrgmvk] c:\windows\system32\ygfynic.exe r
O16 - DPF: NDWCab - http://www.neededware.com/ndw3.cab
O15 - Trusted Zone: http://www.neededware.com

Close HiJackThis.

* Download the Killbox by Option^Explicit.

* Save it to your desktop.

* Run Killbox.exe.

* Select "Delete on Reboot".

* Copy the file names below to the clipboard by highlighting ALL of them then press CTRL + C

C:\WINDOWS\INF\twaintec.inf
C:\WINDOWS\lxbvzu.exe
C:\WINDOWS\mxTarget.dll
C:\WINDOWS\SYSTEM32\Cache\InstallAPS.exe
C:\Program Files\BullsEye Network
C:\WINDOWS\inf\twaintec.inf
C:\WINDOWS\SYSTEM32\O
C:\WINDOWS\SYSTEM32\O.BAT
C:\WINDOWS\SYSTEM32\stlb2.xml
C:\WINDOWS\SYSTEM32\tzu80q.sys
C:\WINDOWS\SYSTEM32\winupdt.008
C:\WINDOWS\SYSTEM32\winupdt.bin
C:\WINDOWS\tzu80q.sys
c:\windows\system32\ygfynic.exe
C:\WINDOWS\System32\lwgcxlb.exe
C:\WINDOWS\Nail.exe
C:\WINDOWS\System32\bridge.dll

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "OK" at the PendingRenameOperations prompt. If your computer does not restart automatically, please restart it manually. (Into safe mode)

safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).


Please run Cleanup

Scan with Ewido and save the log

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan

[heartofaragorn]

Okay, I followed all of your directions and what the programs have been finding is decreasing. Yea! I have been getting a lot of notices from Norton about a Trojan Horse virus, and I'm not sure if it was taken care of by Ewido and such or if there were even more Trojans.

Hijack This:

Logfile of HijackThis v1.99.1
Scan saved at 6:52:11 PM, on 6/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\D-link AirPlus G DWL-G120 Wireless USB\120UTIL.exe
C:\WINDOWS\webshots.scr
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Sarah Oplawski\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {4A25D449-2BAA-4426-A992-D18CA70CF5A9} - C:\WINDOWS\SYSTEM32\n1x5z9.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [lpyrgd] c:\windows\system32\nqwzdy.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Ewido Log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:41:34 PM, 6/19/2005
+ Report-Checksum: 711E8302

+ Date of database: 6/17/2005
+ Version of scan engine: v3.0

+ Duration: 36 min
+ Scanned Files: 91711
+ Speed: 42.27 Files/Second
+ Infected files: 6
+ Removed files: 6
+ Files put in quarantine: 6
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012458.exe -> TrojanDropper.Delf.ev -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012459.dll -> Trojan.Delf.cf -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012460.exe -> Trojan.Imiserv.c -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012466.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP260\A0012484.exe -> Spyware.BetterInternet -> Cleaned with backup
C:\WINDOWS\SYSTEM32\nqwzdy.exe -> Spyware.BetterInternet -> Cleaned with backup


::Report End

Thanks!

[loophole]

Hello

hopefully this will do it

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Please update Ewido

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).

Run Cleanup

Scan with Ewido and save the log

close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: (no name) - {4A25D449-2BAA-4426-A992-D18CA70CF5A9} - C:\WINDOWS\SYSTEM32\n1x5z9.dll (file missing)

Reboot and post the Ewido scan and a Hijack log

thanks

[heartofaragorn]

I certainly hope this will do it!!!

Ewido:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:05:56 PM, 6/20/2005
+ Report-Checksum: CB860607

+ Date of database: 6/20/2005
+ Version of scan engine: v3.0

+ Duration: 33 min
+ Scanned Files: 86605
+ Speed: 43.37 Files/Second
+ Infected files: 0
+ Removed files: 0
+ Files put in quarantine: 0
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
No infected files found!


::Report End

Hijack This:

Logfile of HijackThis v1.99.1
Scan saved at 7:07:51 PM, on 6/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\D-link AirPlus G DWL-G120 Wireless USB\120UTIL.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\webshots.scr
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Sarah Oplawski\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots....SDownloader.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[loophole]

hows everything running now?

Log looks good

[heartofaragorn]

Everything is running much better, thanks.

Just one last question--which programs should I keep around and how often should I run them? I want to do regular maintenace, but I also want to get rid of what I don't need.

Here's a list of the programs I've downloaded since this began:

LQFix
Nailfix
Hijack This
Ewido
CCleaner
CWShredder
Killbox

I also use Adaware frequently. Any last advice regarding this? Thanks.

[loophole]

Hey heartofaragorn

Glad to see your computer is fixed I hope I answer your questions

LQFix<<<<<you can delete
Nailfix<<<<<you can delete
Hijack This<<<<<you can delete or uninstall
Ewido<<<<<you can uninstall unless you want to purchase
CCleaner<<<<< (Cleanup) Keep, use every day or 2 after surfing the internet
CWShredder<<<<<you can delete or uninstall
Killbox<<<<<you can delete or uninstall

Keep Adaware and scan every couple of days

Look below for some more recomendations

your system is clean

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:

• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

Prevention Programs:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

Other necessary Programs:

• AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
• Firewall<= A firewall is definatley a must have. Two good free versions are Sygate and ZoneLabs.
• More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.

And also see TonyKlein's good advice
So how did I get infected in the first place? and Spyware Aid's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.

[heartofaragorn]

Thanks, you were an IMMENSE help. I was going insane after I saw what Norton did to my computer. I'll be sending a very stern letter to Symantec.

Thanks again for all of your help--I appreciate it!!!!!!!!!!!!!

[loophole]

Good im glad to see your computer is clean

I doubt norton did this to your computer though. More than likely just a coincidence, but if you want to write a letter go ahead

[loophole]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.