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Removal instructions for Word Anchor

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Content is republished with permission from Malwarebytes.

What is Word Anchor?
The Malwarebytes research team has determined that Word Anchor is adware. These adware applications display advertisements not originating from the sites you are browsing.
How do I know if my computer is affected by Word Anchor?

You may see this entry in your list of installed programs:

and these warnings during install:




and this type of advertisements :

How did Word Anchor get on my computer?
Adware applications use different methods for distributing themselves. This particular one was bundled with other software.
How do I remove Word Anchor?
Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
    • Enable free trial of Malwarebytes Anti-Malware Premium
    • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
Is there anything else I need to do to get rid of Word Anchor?
  • No, Malwarebytes' Anti-Malware removes Word Anchor completely.
How would the full version of Malwarebytes Anti-Malware help protect me?
We hope our application and this guide have helped you eradicate this hijacker.  
As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Word Anchor adware. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


Technical details for experts
You will see these signs in a HijackThis log:
O23 - Service: WA Client Service (wasvc_1.10.0.18) - WA - C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe

You may see these signs in FRST logs:
 (WA) C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe
 R2 wasvc_1.10.0.18; C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe [278616 2015-06-04] (WA)
 R1 wafd_1_10_0_18; C:\Windows\System32\drivers\wafd_1_10_0_18.sys [58240 2015-06-04] (WA)
 C:\Program Files (x86)\WordAnchor_1.10.0.18
 (WA) C:\Windows\system32\Drivers\wafd_1_10_0_18.sys

WordAnchor (HKLM-x32\...\WordAnchor_1.10.0.18) (Version: - WordAnchor)
Alterations made by the installer:
File system details [View: All details] (Selection)
    Adds the folder C:\Program Files (x86)\WordAnchor_1.10.0.18
       Adds the file terms-of-service.rtf"="29-May-15 7:52 PM, 24234 bytes, A
       Adds the file Uninstall.exe"="04-Jun-15 8:09 PM, 315192 bytes, A
    Adds the folder C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses
       Adds the file buildcrx-license.txt"="19-May-14 9:10 PM, 7074 bytes, A
       Adds the file Info-ZIP-license.txt"="19-May-14 9:10 PM, 2944 bytes, A
       Adds the file JSON-simple-license.txt"="30-Oct-14 2:55 AM, 11558 bytes, A
       Adds the file nsJSON-license.txt"="19-May-14 9:10 PM, 809 bytes, A
       Adds the file Nustache-license.txt"="30-Oct-14 2:55 AM, 1079 bytes, A
       Adds the file TaskScheduler-license.txt"="30-Oct-14 2:55 AM, 0 bytes, A
       Adds the file UAC-license.txt"="19-May-14 9:10 PM, 956 bytes, A
    Adds the folder C:\Program Files (x86)\WordAnchor_1.10.0.18\Service
       Adds the file wasvc.exe"="04-Jun-15 8:08 PM, 278616 bytes, A
    In the existing folder C:\Windows\System32\drivers
       Adds the file wafd_1_10_0_18.sys"="04-Jun-15 8:08 PM, 58240 bytes, A

Registry details [View: All details] (Selection)
       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\WordAnchor_1.10.0.18\Uninstall.exe"
       "DisplayName"="REG_SZ", "WordAnchor"
       "DisplayVersion"="REG_SZ", ""
       "NoModify"="REG_DWORD", 1
       "NoRepair"="REG_DWORD", 1
       "Publisher"="REG_SZ", "WordAnchor"
       "UninstallString"="REG_SZ", "C:\Program Files (x86)\WordAnchor_1.10.0.18\Uninstall.exe"
       "URLInfoAbout"="REG_SZ", "http://www.wordanchorapp.com"
       "cr-at"="REG_SZ", ""
       "cr-pid"="REG_SZ", ""
       "cr-ver"="REG_SZ", "43.0.2357.124"
       "dbsr"="REG_SZ", "iexplore"
       "features"="REG_SZ", "0x01000000"
       "ff-at"="REG_SZ", ""
       "ff-pid"="REG_SZ", ""
       "ff-ver"="REG_SZ", "37.0.1 (x86 en-US)"
       "hid"="REG_SZ", "D811DF37-D88F-6CFB-96AE-E5C215F8D72B"
       "ie-at"="REG_SZ", ""
       "ie-pid"="REG_SZ", ""
       "ie-ver"="REG_SZ", "11.0.9600.17728"
       "iid"="REG_SZ", "00000000-0000-0000-0000-000000000000"
       "itm"="REG_SZ", "2015-06-17T11:18:30Z"
       "nf-at"="REG_SZ", "1D546B57-17F2-566A-5235-64CBBEFFCD6B"
       "nf-pid"="REG_SZ", "BB329844-79D5-4B5E-A9AF-53F07CDFDC25"
       "nid"="REG_SZ", "3415C160-3827-4C33-88A4-E02CC667BFB8"
       "osn"="REG_SZ", "Windows 8.1 Connected"
       "ost"="REG_SZ", "x64"
       "osv"="REG_SZ", "6.3.9600"
       "user_sid"="REG_SZ", "S-1-5-21-3904814319-2759352178-2031478720-1001"
       "ver"="REG_SZ", ""
       "DisplayName"="REG_SZ", "wafd_1_10_0_18"
       "ErrorControl"="REG_DWORD", 1
       "Group"="REG_SZ", "PNP_TDI"
       "ImagePath"="REG_EXPAND_SZ, "system32\drivers\wafd_1_10_0_18.sys"
       "Start"="REG_DWORD", 1
       "Tag"="REG_DWORD", 11
       "Type"="REG_DWORD", 1
       "WOW64"="REG_DWORD", 1
       "Description"="REG_SZ", "This service enables WA on HTTP websites"
       "DisplayName"="REG_SZ", "WA Client Service"
       "ErrorControl"="REG_DWORD", 1
       "ImagePath"="REG_EXPAND_SZ, ""C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe""
       "ObjectName"="REG_SZ", "LocalSystem"
       "Start"="REG_DWORD", 2
       "Type"="REG_DWORD", 16
       "WOW64"="REG_DWORD", 1
Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware

Scan Date: 17-Jun-15
Scan Time: 1:27:12 PM
Logfile: mbamWordAnchor.txt
Administrator: Yes

Malware Database: v2015.06.17.02
Rootkit Database: v2015.06.15.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 347046
Time Elapsed: 29 min, 38 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 1
PUP.Optional.WordAnchor.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe, 3136, Delete-on-Reboot, [af17c3f8e2a81422f57d22609f6741bf]

Modules: 0
(No malicious items detected)

Registry Keys: 3
PUP.Optional.WordAnchor.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wasvc_1.10.0.18, Quarantined, [af17c3f8e2a81422f57d22609f6741bf], 
PUP.Optional.WordAnchor.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\WordAnchor_1.10.0.18, Quarantined, [71553c7f4d3dc2743042790923e39d63], 
PUP.Optional.WordAnchor.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wafd_1_10_0_18, Quarantined, [7f47902b7416a98da5a41b76897cae52], 

Registry Values: 1
PUP.Optional.Vitruvian.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wasvc_1.10.0.18|ImagePath, "C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe", Quarantined, [20a635866b1f8aaccafaafdba65f10f0]

Registry Data: 0
(No malicious items detected)

Folders: 3
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18, Delete-on-Reboot, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\Service, Delete-on-Reboot, [e3e308b3e9a1191d7a43d5ae788e42be], 

Files: 16
PUP.Optional.WordAnchor.A, C:\WINDOWS\SYSTEM32\drivers\wafd_1_10_0_18.sys, Delete-on-Reboot, [0bc8114b3ff5b8d427762a5ee7bfb935], 
PUP.Optional.WordAnchor.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\Service\wasvc.exe, Delete-on-Reboot, [af17c3f8e2a81422f57d22609f6741bf], 
PUP.Optional.WordAnchor.A, C:\Users\{username}\Desktop\WordAnchor.exe, Quarantined, [96306b50bad0e65011617d0510f653ad], 
PUP.Optional.WordAnchor.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\Uninstall.exe, Quarantined, [71553c7f4d3dc2743042790923e39d63], 
PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-install-v0003, Quarantined, [c501ceed1d6d56e011c1a1dd4cb931cf], 
PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-processes-v0002, Quarantined, [19ad2c8f8ffbab8b5181d6a87b8a50b0], 
PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-scheduledtasks-v0001, Quarantined, [7b4bc9f297f379bd49895f1f21e440c0], 
PUP.Optional.Vitruvian.A, C:\Users\{username}\AppData\Local\Temp\vitruvian-installer-softwareregkeys-v0002, Quarantined, [b6104c6ff793af87dbf7592524e1748c], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\terms-of-service.rtf, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\buildcrx-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\Info-ZIP-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\JSON-simple-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\nsJSON-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\Nustache-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\TaskScheduler-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 
PUP.Optional.Vitruvian.A, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\UAC-license.txt, Quarantined, [e3e308b3e9a1191d7a43d5ae788e42be], 

Physical Sectors: 0
(No malicious items detected)

As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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