As the title says, i for some reason cannot at all update my acer aspire es1 512 25tp. While trying to go to windows update & install it constantly fails & freezes for whatever reason. Help would be greatly appreciated.

My windows 8.1 will not allow me at all to do updates.
#1
Posted 16 July 2015 - 06:01 PM

#2
Posted 16 July 2015 - 08:32 PM

Hello master_who and welcome ,
Is this a recent problem, Have you ever installed updates that you know of, How many updates are you attempting to install in one hit (or just whatever is there).??
Have you attempted to install them one at a time ?? Do you need a description of how to do this. ??
What Antivirus do you use ??
Also Please click on Follow this topic at the top right side of your post
Thank You ..
#3
Posted 17 July 2015 - 01:39 AM

Hello master_who ,
Read this article and run Fixit for this issue-->Windows Update freezes when you install updates in Windows 8, Windows 7, or Windows Vista
Install Windows updates in a clean boot state (Windows 8, Windows 7, and Windows Vista)
Installing Windows updates in a clean boot state will avoid the Windows updates installation being blocked by some other applications and services that are installed in Windows. To perform a clean boot in Windows, see how to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista.
#4
Posted 17 July 2015 - 07:02 PM

Hello again,
Did the idea from Dashing star help you, and are you now installing updates, or would you like more help ..
Thank You -
#5
Posted 18 July 2015 - 09:06 AM

If there is a error message displayed when Windows updates fails to install please write down the error message for us to view.
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