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Blue screen :(

It keep annoying me pls help

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#1
Deamon77

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Help me pleaseeee guys

Edited by Deamon77, 06 September 2015 - 06:31 AM.

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#2
Deamon77

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This is the file please help

 

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#3
phillpower2

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:welcome:   Deamon77,

 

PROCESS_NAME:  mbamservice.ex is the cause of your crash.

 

Create a new restore point, uninstall Malwarebytes and test, if the issue is resolved again create a new restore point and then try reinstalling MBAM and test.

 

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#4
Deamon77

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i will try is there another anti virus good and another crash i got now :( i will send it


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#5
Deamon77

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please help me 

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#6
Deamon77

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if you have anti virus good give me it please


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#7
Deamon77

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and i got 2 crash before it was malware but this one idk i alreday sent it :(

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#8
phillpower2

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Please do not reply to your own OP or last reply as it may lead to your request for help being overlooked, staff and members who assist on the forums will always check out a topic that has not received any replies to see if they are able to help, if you reply to your own OP it will appear to others viewing the board that you have received a reply and so are already being helped, If you have something to add while waiting for a reply use the edit tab – bottom right of the dialogue input box 

 

The last crash was caused by Atheros wireless driver athrx.sys.

 

Download then run Speccy (free) and post the resultant url for us, details here,  this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 


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#9
Deamon77

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u mean i post the link and u see ?


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#10
phillpower2

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Correct.


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#11
Deamon77

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here is the link http://speccy.pirifo...fAjqZF6sEd30SgAand can u tell me which anti virus u use


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#12
phillpower2

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Avast! free Antivirus to the bottom left here

 

You need to install all important Windows 7 updates before you do anything else, this will take a couple of hours.

 

I will look at your Speccy log and get back to you.


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#13
Deamon77

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how to install window 7 update o.O


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#14
Deamon77

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Here

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#15
Deamon77

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hmm it checking for update
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