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CD Drive Tray empty but Non System Disk or Disk error appears on scree


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#1
Lighton

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Hello guys

 

This Desktop is a HP xw4400 Workstation with W7 and Seagate Hard drives.

 

I used the 'Erase' program on Seatools Dos to wipe the Drives.

 

Now, with the CD Drive tray empty I get the message 'Non System Disk or Disk error  Replace .................. .'

 

I had a bit of problem earlier so I wiped the Drives without saving.

 

I bought a new W7 program which I need to install.

 

Can someone advise me please.

 

Thank you.

 

 

:spoton:


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#2
phillpower2

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:welcome:   Lighton,

 

I bought a new W7 program which I need to install.

 

 

Couple of questions if I may;

 

From where was your Windows 7 software purchased.

 

Is your Windows 7 on disk or a USB thumb drive.

 

Have you changed the boot sequence in the BIOS so that the computer boots from the device that contains your Windows disk/thumb drive.

 

In addition to the above, the specs that I find here for the HP xw4400 Workstation say that it shipped with XP or Vista, is this a first install of Windows 7.

 

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#3
Lighton

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Thanks for your reply

 

The new W7 software is bought from a site, downloaded, and burnt to a CD. It is not yet installed on the Workstation.

 

I am not sure, but I do not think I knowingly changed the Boot sequence. Because of the message showing I will have to figure out how to check if it is changed.

 

The previous owner, a friend, no longer available, is a computer expert and would have upgraded from XP to W7 (6.1.7600.16385).

 

Lighton

 

 


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#4
phillpower2

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Thanks for the update Lighton, be sure to let us know if you need help with setting up the boot order  :thumbsup:

 

You are welcome btw  :)

 

Polite reminder;

 

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#5
Ztruker

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I also have a xw4400.

 

Put the DVD in the optical drive then boot.

Press F9 to bring up the boot menu, select CD/DVD and start the install.

Press Enter when prompted to Press any key .....


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#6
Lighton

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Sorry to be a pain, I just do not want to get anything wrong.

 

I forgot to mention that the CD Drive tray  previously opened normally, now I have to use a straightened paper clip to open when it is showing 'Non system disk or Disk error .......... '.

 

So I think it may be to do with the 'Non System Disk' warning.

 

If that is so it should be safe to proceed with installing the CD ?.

 

Please let me know.

 

Lighton


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#7
Ztruker

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Should be okay. I do this a lot at the shop when people bring computer is. They optical drive will not open unless I use a paper clip but once I load a install DVD it often works fine.


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