A few days ago, I left my room and when I came back, I found that Google Chrome had crashed. I then reopened it, tried to use Netflix, and it froze and crashed again. Something smelled funny so I then tried to run AVG. It would not open. I tried to uninstall, then reinstall but the new file would not even open. At this point, I've tried to run tdsskiller, Malwarebytes, Avast, and many other programs specifically for rootkits. None will open. Windows asks me for permission to open them - I say yes, and then nothing happens. I've been able to use Spybot S&D to run scans of individual files and folders, but it does not allow me to do a full scan. SUPER Antispyware Free Edition ran fine when I saved it to the desktop and ran it from there, but it has not remedied the problem. I then tried saving a bunch of other antivirus and antispyware programs on the desktop and executing them from there, but no luck. When I check msconfig for my startup programs, there's one called Microsoft Operating System that runs from some gibberish .dll file found in AppData\Roaming. It was on there 3 times - I disabled all, but one instance keeps coming back every time I restart. I deleted the gibberish file awhile ago, but it has made no difference. Google Chrome still regularly crashes or uses up way too much memory. Internet Explorer crashes less but still uses a lot of memory to run. I'm attaching the results from a FRST and adw scan. Any help would be greatly appreciated! I'm at my wit's end here.
EDIT: Oh, and AT&T apparently just sent my husband a message saying my computer is part of a botnet.
Attached Files
Edited by coquelicot, 24 October 2015 - 11:05 AM.