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Member
Hi all,
I have a netbook running win 8 and having problems setting up my chromecast device.
I have an error message saying unable to connect to wireless network.
It could be a router problem.
I live on a community housing complex and the wi fi was recently installed by the management who put a wireless router in every apartment..
The router is a Cab.link and I cannot find any info/specs. on this item.
I would be grateful if anyone could please shed some light on this.
Thanks
rj
Malware Expert
Is there a part number on the router?
Is the error on the tv or on your computer?
On the netbook open an elevated command prompt and type:
ipconfig
what is the IPv4 Default Gateway?
Member
Is there a part number on the router?
Is the error on the tv or on your computer?
On the netbook open an elevated command prompt and type:
ipconfig
what is the IPv4 Default Gateway?
thank you
the no is: CLS-D4M2WX1 [7SW]
the s/n is : 141213832
the error message is shown on the netbook and also on the tv
the ip4v default gateway is enabled
the manufacturer is HANGZHOU CNCR-IT CO LTD
bj
the ip4v default gateway is enabled
Malware Expert
I meant the IP address of the default gateway. It's usually something like 192.168.1.1 or 192.168.0.1 Usually if you open a browser and type in the IP address of the gateway and hit Enter it will take you to the router then you can try to log on.
Member
I meant the IP address of the default gateway. It's usually something like 192.168.1.1 or 192.168.0.1 Usually if you open a browser and type in the IP address of the gateway and hit Enter it will take you to the router then you can try to log on.
sorry i misunderstood....the d/g is ....192.168.3.1
Malware Expert
Member
What happens when you type 192.168.3.1 into your browser and hit enter?
a box appears requesting a user name and password.
i wrote admin in both and the box re-appears with blanks in u/n and p/w
Malware Expert
Try some other common defaults:
admin
password
blank
admin
admin
blank
blank
blank
password
password
blank
password
Let's see what type of connection you have:
Member
Try some other common defaults:
admin
password
blank
admin
admin
blank
blank
blank
password
password
blank
password
Let's see what type of connection you have:
Get the free version of Speccy:http://www.filehippo...download_speccy (Look in the upper right for the DownloadLatest Version button - Do NOT press the large Start Download button on the upper left!) Download, Save and Install it.Close all browsers and open progrms before running Speccy. Run Speccy. When it finishes (the little icon in the bottom left will stop moving), File, Save as Text File, (to your desktop) note the name it gives. OK. Open the file in notepad and delete the line that gives the serial number of your Operating System. (It will be near the top about 10 lines down. If it's not there that's good just go on) Save the file and close notepad Attach the file to your next post as it is usually too large for the forum (Click on More Reply Options then Choose file, select the file, Open, Attach this File) Uninstall Speccy.
tried the different combinations of u/n and p/w recommended but without success.
another home owner on my complex has informed me that this problem has occured in several other apts. and the management have retained a free maintenance provision that fixes any wi fi issues [ its a new installation ] ..... i will be contacting them now.
i would like to thank you very much for your help in this matter.
bj
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