Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Location not available / Access denied issue


  • Please log in to reply

#1
compidjt

compidjt

    Member

  • Member
  • PipPip
  • 27 posts

Stupidly downloaded Win 10 without checking that my Aux. HD had updated recently. I know, I'm an idiot for trusting/being careless with an MS upgrade, at  least that's what I suspect caused the issue.

 

Here's the scenario. A month after the "upgrade" some of my files on the C: drive started to disappear and were replaced by a single "thumbs.db" file, within a couple of days other paths to the docs folder (direct access to C:) started to give me a "Location not available/Access is denied message"

 

Scanned with Malware bytes and Win.defender to no avail.

 

I've tried every fix I can find regarding permissions and user accounts, etc. using the available tools and the command prompt to try to gain access the files. Done a reset and reloaded 8.1 still no access. The docs folder shows 26Gb used so I'm reasonably they are there, just can't get to them.

 

Copied the docs file to a USB and tried to read them on an old XP system and same result. Nothing works.

 

One thing makes me suspicious and may or may not apply is that One drive had started to give me "drive is full, buy more storage messages" I disabled it and removed it from the start menu but in some cases it kept running and trying to download.

 

Anyone else have this problem? Any ideas or fixes would be greatly appreciated.


  • 0

Advertisements


#2
compidjt

compidjt

    Member

  • Topic Starter
  • Member
  • PipPip
  • 27 posts

I am not sure if this isn't a malware virus issue so I posted a log on the malware board as well. Sorry for the duplication, hope it's not a big etiquette problem. I don't want to waste anyone's time just don't know what I'm  looking for. Thanks


  • 0

#3
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,535 posts

Not an issue. We would have suggested posting in the malware forum based on your description.

Come back here after you are given a clean bill of health if there are unresolved issues.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP