[PierreR21]

Hey guys,

 

I really need some help. Whenever my computer starts up on the normal mode, I can do anything until after about a minute or so, then it completely freezes and the only way to turn it back on is the shut off button. Even after I shut off and on it still freezes after a minute. I am currently in safe mode typing this forum as it is the only mode I am able to use. Is there anything I can do to fix this? Thank you! 

 

Computer Information:

 

Windows 7 Home Premium

Service Pack 1

 

Model:

HP G62 Notebook PC

 

Processor: 

AMD Athlon™ II P#40 Dual-Core Processor 2.19 GHz

 

System Type: 64-bit Operating System

Edited by PierreR21, 16 February 2016 - 08:22 PM.

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Hello,

What Anti Virus program is installed ? It could be suspect because in safemode the anti virus program and its drivers do not load.

[zep516]

Hello,

What Anti Virus program is installed ? It could be suspect because in safemode the anti virus program and its drivers do not load.

[PierreR21]

I use Malware bytes Anti Malware and CCleaner

[zep516]

Hello,

You can try and disable malwarebytes from safemode
Right click on the Malwarebytes Icon in the system tray and click on Exit.
Then boot back to normal mode and see if that helps or stops the freezing.
You also may consider uninstalling it temporally if disabling does not work.

Joe