Hi - I was having problems installing updates and reinstalling Windows office after it got "lost " after installing win10. I have spent hours with windows support with no joy. If I go to services.msc and scroll to windows installer then to properties I am not able to change anything i.e change to automatic from manual or put in a password etc. I did a reinstall of win10 but the problem still exists. I have tried various ways to get office back but every time it downloads ok says it is installed but when I try to open any apps like word excel etc a window appears and says file cannot be found. If I go to list of prog's it is listed but no file size is indicated. Windows support has been pretty poor and they either want to charge me an arm and a leg to "try to fix it or sell me an expensive newer version of office - I am very happy with my present one ( home and student 2007). Reimage didn't sort it and the windows diagnostics didn't find any problem . I have run the installer trouble shooter and every time it says there is a problem and it has been fixed which hasn't .There clearly is a problem with the installer . Can anyone help me as I haven't got much hair left.
Broken windows installer.
Started by
Gatchy
, Feb 17 2016 10:05 AM
#2
Posted 18 February 2016 - 07:34 PM
Ztruker
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- Technician
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- 7,091 posts
Member 5k
Sounds like the base problem is in the OS and not the Office installer to me. Give Windows Repair All-In-One a try, see if it can resolve the problem.
Ignore the junk at the top of the page, scroll down a little to the real download links. Portable version (no install needed), direct download is what I use.
#3
Posted 19 February 2016 - 02:19 AM
Nicole Elliott
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- Member
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- 1 posts
New Member
The problem is in the OS. Use windows repair system to sort out the issue and do follow the recommendation.
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