I have currently 75 desktop users and and 8 exch/dc/etc servers , 2 firewalls,2 routers , 14 printers, 50 smart phones, 100 normal phones, 30 ip cameras, 2 storage arrays.
in addition I take care of mobile sims new/suspend/credit limit, backups, testing backups, vpn support to remote users, erp support, keep inventory, wireless connectivity support, talking to vendors, saving cost by buying the best hardware or solution., controlling cost for IT, off office hours support., testing new software,
I just want to know if it will be good decession to get 1 desktop support guy to help me ? currently I am alone doing all this.
IT staff needed or not?
#1
Posted 05 March 2016 - 10:59 PM
#2
Posted 07 March 2016 - 05:43 PM
Sounds like you've got your hands full... I know I wouldn't want to deal with all those machines and devices on my own. Having an extra pair (or two) of hands would most definitely come in handy. Also, as an added bonus, if you come across a particularly difficult problem, it would give you an extra brain and pair of eyes to look at it with, and someone to bounce ideas off.
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