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win10 boot error

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#1
starjax

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I upgraded the memory in my hp elitebook 8560p.  Added an additional 4gb of ram giving me 6gb. total.  Now getting several different errors during bootup:

 

page fault in non paged area when booting up

system thread exception not handled

 

Any ideas.  I tried some different memory and got Kernel security check failure.

 

my system seems to be only happy going back to the original ram. 

 

Any ideas?  I have upgraded the bios to the latest version.


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#2
SleepyDude

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Hi,

 

Most likely the machine doesn't like the configuration you have because the motherboard runs in Dual-channel mode

 

Dual-channel: Maximized dual-channel performance requires SODIMMs of the same size and speed in both memory slots.

http://h20564.www2.h...mr_na-c02782591

 

The new sodimm have the same specs as the other 2GB?


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#3
SpywareDr

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As you found out, the RAM must 100% compatible in order to work correctly. Run Crucial.com's System Scanner to determine exactly what's need in that system. They guarantee their recommended RAM to be 100% compatible or your money back.


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#4
starjax

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I tried the following;

ddr3-1600 pc3-12800 (4 x 2) didn't work , though it does work in my other laptops

ddr3-pc3 -10600 (kingston value ram)

 

original ram is dd3-pc-10600 (samsung)

 

Here is the crucial memory scan results:  http://www.crucial.c...7AA3CF631D926C3


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#5
SpywareDr

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Here is the crucial memory scan results:  http://www.crucial.c...7AA3CF631D926C3

 

What you see there is what is guaranteed to work with that computer.


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#6
SleepyDude

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Here is the crucial memory scan results:  http://www.crucial.c...7AA3CF631D926C3

 

What you see there is what is guaranteed to work with that computer.

 

 

There isn't 100% certain I installed 3GB (2+1) of ram in a laptop where the manufacture and the Crucial scanner all say max 2GB! The machine worked just fine.


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#7
SleepyDude

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@Starjax: The link for Crucial website doesn't match your machine!

 

 

- The voltage and timings of the RAM are the same?

 

- Did you try with only one of those 4GB ddr3-1600 pc3-12800?


Edited by SleepyDude, 20 March 2016 - 06:10 AM.

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#8
SpywareDr

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SleepyDude is Correct.

 

Here's what Crucial's site says about your machine starjax:
 

Crucial.com > HP - Compaq EliteBook 8560p

Your HP - Compaq EliteBook 8560p
system specs as shipped

memory

Maximum memory: 16384MB
Slots:2 (2 banks of 1)

 

And, they should be installed in pairs,

and, these pairs should really come in a "kit" so that they are an exactly matched pair.


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