
Windows 10 stops during start up? (Resolved).

Best Answer rmp0012002 , 20 May 2016 - 03:04 PM
Something of possible interest for you here FWIW: most problems that I have seen with upgrading to Windows 10 have been on OEM brand notebooks so yours is not an isolated case. Thanks for th... Go to the full post »
#1
Posted 10 May 2016 - 01:57 PM

#2
Posted 14 May 2016 - 05:48 AM

Hello rmp0012002,
Have you tried restarting the computer a couple of times to see if the Windows recovery environment comes up, it should do so after the computer has failed to boot into Windows more than twice.
#3
Posted 14 May 2016 - 06:54 AM

Hello rmp0012002,
Have you tried restarting the computer a couple of times to see if the Windows recovery environment comes up, it should do so after the computer has failed to boot into Windows more than twice.
Morning, thanks for responding.
Quite a few times but every time it just got to the start page with the HP logo and the turning dots and then freeze. I read the recovery page is suppose to appear but never did. Googling info I used F11 to get in. I did a troubleshot but was told there was a problem and any issues weren't repaired. So using the recovery page I backed up everything onto an external drive and started over. Monday I will try to use their program on the back up to restore it. It is now back running as the initial Windows 8 but backed up with an upgrade to 10 so I don't know if there will be a conflict. Looking at the back up folders you can't tell which file was saved where but I'll give it a shot.
Edited by rmp0012002, 14 May 2016 - 06:55 AM.
#4
Posted 14 May 2016 - 07:13 AM

Hello rmp0012002,
Glad to hear that you have been able to back up your data and get the computer going again
Hopefully the fresh upgrade will work out better for you, please keep us updated on your progress and any questions let us know.
You are welcome btw
#5
Posted 14 May 2016 - 12:53 PM

Hello rmp0012002,
Glad to hear that you have been able to back up your data and get the computer going again
Hopefully the fresh upgrade will work out better for you, please keep us updated on your progress and any questions let us know.
You are welcome btw
I'll see Monday. It's a work computer so hope it loads. The exe file is located in the back up folder as it says it should be so I'm good up to this point.
#6
Posted 14 May 2016 - 03:56 PM

#7
Posted 16 May 2016 - 06:02 PM

#8
Posted 17 May 2016 - 07:44 AM

Not sure what has gone on there and would appreciate you filling us in how using the recovery program works out
#9
Posted 18 May 2016 - 03:27 PM

Not sure what has gone on there and would appreciate you filling us in how using the recovery program works out
Definitely didn't work as I expected. Running the HP recovery manager is not a system restore but just puts everything in another folder which you have to go through every sub folder and manually add it back. The initial back up created two folders but I had to run each separately with the recovery manager. I found the one folder I really needed in the second back up folder and added that back to my desktop. I'll keep an updated back up of that folder. Too much to go through and so much that you have no idea what it is.
#10
Posted 19 May 2016 - 01:21 AM

Sounds complicated and tbh not encountered such a palaver before
Is everything going ok with the computer now.
#11
Posted 19 May 2016 - 04:35 PM

Sounds complicated and tbh not encountered such a palaver before
Is everything going ok with the computer now.
Seems to be running fine but I thought the process would be simpler. Since I don't know what caused Windows to freeze during start up I'm hesitant to upgrade it to Windows 10 again.
#13
Posted 20 May 2016 - 03:04 PM

Something of possible interest for you here
FWIW: most problems that I have seen with upgrading to Windows 10 have been on OEM brand notebooks so yours is not an isolated case.
Thanks for the links. I have an HP18 all in one and really didn't have any plans to update to 10 at the time but I did get pop ups for 10 that it was ready to upgrade and it essentially loaded on its own. I don't know if one of the pop ups would load it if not canceled but I came back to my office later that morning and it was upgrading. Some weird mojo.
#14
Posted 20 May 2016 - 04:08 PM

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