
Trouble with computer after downgrading from a Windows 10 upgrade
Started by
betsym
, Aug 02 2016 02:49 AM
tech preview
#16
Posted 09 August 2016 - 09:14 AM

#17
Posted 09 August 2016 - 09:47 AM

Ok.
#18
Posted 09 August 2016 - 06:35 PM

Ok, I've got the monitor hooked up and everything worked for a little while but then the mouse wouldn't work, move, or do anything and the monitor started going off. I could restart the computer and Windows would come back up for a minute or two then go off again! How am I supposed to check it for a virus with it doing that? What can I do?
#19
Posted 10 August 2016 - 02:18 AM

Can you do this?
Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
- Report IE Proxy Settings
- Report FF Proxy Settings
- List last 10 Event Viewer log
- List Installed Programs
- List Devices (Only Problems)
- List Users, Partitions and Memory size
- List Minidump Files
- List Restore Points
Click on Go.
Post the resulting log in your next reply.
Only trying to collect some logs from the system.
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