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Black screen after "uninstalled" windows 10 upgrade.

Started by Lloyd123 , Oct 28 2016 12:52 PM

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#1
Lloyd123

Posted 28 October 2016 - 12:52 PM

New Member

Member
1 posts

I could never print with the windows 10 upgrade. So, I clicked uninstall. Now I have a black screen. I cannot see anything. I do not have a cursor. I cannot login.
It's a HP Aio. 23 pavilion

Edit by phillpower2; OPs email removed for security.

#2
phillpower2

Posted 29 October 2016 - 05:20 AM

Mechanised Mod

Global Moderator
25,064 posts

:welcome: Lloyd123,

I could never print with the windows 10 upgrade. So, I clicked uninstall.

What did you click on as what you describe suggests that Windows 10 itself may have been uninstalled, if this is the case then you have lost any personal data on the drive.

Will hold off with suggestions for now until we know what you clicked on.