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Removal instructions for Screenshot Pro

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Started by Metallica , Nov 11 2016 05:24 AM

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#1
Metallica
Posted 11 November 2016 - 05:24 AM

Metallica

    Spyware Veteran

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  • 33,101 posts
Content is republished with permission from Malwarebytes.

What is Screenshot Pro?

The Malwarebytes research team has determined that Screenshot Pro is adware. These adware applications display advertisements not originating from the sites you are browsing.

How do I know if my computer is affected by Screenshot Pro?

You may see this entry in your list of installed programs:

warning4.png

and this icon in your taskbar:

icons.png

This is the main window of the program:

main.png

and this is the settings screen:

warning1.png

How did Screenshot Pro get on my computer?

Adware applications use different methods for distributing themselves. This particular one was bundled with other software.

How do I remove Screenshot Pro?

Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-{version}.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to:
    Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • Once the program has loaded, select Scan Now. Or select the Threat Scan from the Scan menu.
  • If an update is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Screenshot Pro?
  • No, Malwarebytes' Anti-Malware removes Screenshot Pro completely.
How would the full version of Malwarebytes Anti-Malware help protect me?

We hope our application and this guide have helped you eradicate this adware.

As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Screenshot Pro adware. It would have warned you before the adware could install itself, giving you a chance to stop it before it became too late.


protection1.png


Technical details for experts

Possible signs in FRST logs:

 () C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotProServ.exe
 () C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotPro.exe
 R2 TheScreenshotProService; C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotProServ.exe [151144 2016-11-07] ()
 C:\Users\Public\Documents\Tools
 C:\Users\Public\Documents\Guid
 C:\Users\{username}\AppData\Roaming\Screenshot Pro
 C:\Program Files (x86)\ScreenshotPro

Screenshot Pro 1.0.0.6000063 (HKLM\...\{F772C08D-9F61-45c6-982F-ADDEEE0D92C6}) (Version: 1.0.0.6000063 - ShenZhen Enode Techology co,.Ltd)
Alterations made by the installer:
File system details [View: All details] (Selection)
---------------------------------------------------
    Adds the folder C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063
       Adds the file CrashReport.exe"="11/7/2016 3:02 PM, 727144 bytes, A
       Adds the file CrashReportModuleConf.ini"="11/7/2016 3:01 PM, 764 bytes, A
       Adds the file CrashUL.exe"="11/7/2016 3:02 PM, 313448 bytes, A
       Adds the file InstallHelper.exe"="11/7/2016 3:02 PM, 759400 bytes, A
       Adds the file Report.exe"="11/7/2016 3:02 PM, 327784 bytes, A
       Adds the file Roboto-Regular.ttf"="11/7/2016 3:01 PM, 126072 bytes, A
       Adds the file ScreenshotPro.exe"="11/7/2016 3:02 PM, 1766504 bytes, A
       Adds the file ScreenshotProServ.exe"="11/7/2016 3:02 PM, 151144 bytes, A
       Adds the file Updata.dll"="11/7/2016 3:02 PM, 575080 bytes, A
       Adds the file updata.ini"="6/24/2016 8:42 AM, 213 bytes, A
    Adds the folder C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\DuiLibResource\EN
       Adds the file MainFrame.xml"="11/7/2016 3:01 PM, 11785 bytes, A
       Adds the file PopupFontSize.xml"="11/7/2016 3:01 PM, 2134 bytes, A
       Adds the file PopupLineType.xml"="11/7/2016 3:01 PM, 1779 bytes, A
       Adds the file PopupTrayMenu.xml"="11/7/2016 3:01 PM, 2317 bytes, A
       Adds the file ScrollTipDialog.xml"="11/7/2016 3:01 PM, 514 bytes, A
       Adds the file ToolBar.xml"="11/7/2016 3:01 PM, 11559 bytes, A
    Adds the folder C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\DuiLibResource\picture
       Adds the file bg_core.png"="11/7/2016 3:01 PM, 3690 bytes, A
       Adds the file bg_core_big.png"="11/7/2016 3:01 PM, 3416 bytes, A
       Adds the file bg_function_clicked.png"="11/7/2016 3:01 PM, 1378 bytes, A
       Adds the file bg_function_hover.png"="11/7/2016 3:01 PM, 1284 bytes, A
       Adds the file btn_close_hover.png"="11/7/2016 3:01 PM, 278 bytes, A
       Adds the file btn_close_normal.png"="11/7/2016 3:01 PM, 230 bytes, A
       Adds the file btn_close_pressed.png"="11/7/2016 3:01 PM, 241 bytes, A
       Adds the file btn_min_hover.png"="11/7/2016 3:01 PM, 148 bytes, A
       Adds the file btn_min_normal.png"="11/7/2016 3:01 PM, 105 bytes, A
       Adds the file btn_min_pressed.png"="11/7/2016 3:01 PM, 146 bytes, A
       Adds the file btn_shortcut_clicked.png"="11/7/2016 3:01 PM, 224 bytes, A
       Adds the file btn_shortcut_hover.png"="11/7/2016 3:01 PM, 215 bytes, A
       Adds the file btn_shortcut_normal.png"="11/7/2016 3:01 PM, 232 bytes, A
       Adds the file esc.png"="11/7/2016 3:01 PM, 328 bytes, A
       Adds the file icn_conflict.png"="11/7/2016 3:01 PM, 528 bytes, A
       Adds the file icn_custom_hover.png"="11/7/2016 3:01 PM, 1368 bytes, A
       Adds the file icn_custom_normal.png"="11/7/2016 3:01 PM, 1326 bytes, A
       Adds the file icn_printscreen_hover.png"="11/7/2016 3:01 PM, 747 bytes, A
       Adds the file icn_printscreen_normal.png"="11/7/2016 3:01 PM, 757 bytes, A
       Adds the file icn_region_hover.png"="11/7/2016 3:01 PM, 784 bytes, A
       Adds the file icn_region_normal.png"="11/7/2016 3:01 PM, 729 bytes, A
       Adds the file ico_scroll_hover.png"="11/7/2016 3:01 PM, 1776 bytes, A
       Adds the file icon_scroll_normal.png"="11/7/2016 3:01 PM, 1774 bytes, A
       Adds the file logo.png"="11/7/2016 3:01 PM, 641 bytes, A
       Adds the file scroll_tip_back.png"="11/7/2016 3:01 PM, 955 bytes, A
    Adds the folder C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\DuiLibResource\picture\optionbar
       Adds the file bg_linetype_hover.png"="11/7/2016 3:01 PM, 158 bytes, A
       Adds the file bg_list.png"="11/7/2016 3:01 PM, 1873 bytes, A
       Adds the file bg_list_font_size.png"="11/7/2016 3:01 PM, 2048 bytes, A
       Adds the file bg_option.png"="11/7/2016 3:01 PM, 312 bytes, A
       Adds the file bg_option_triangle.png"="11/7/2016 3:01 PM, 88 bytes, A
       Adds the file btn_bold.png"="11/7/2016 3:01 PM, 782 bytes, A
       Adds the file btn_brush_l.png"="11/7/2016 3:01 PM, 1758 bytes, A
       Adds the file btn_brush_m.png"="11/7/2016 3:01 PM, 1376 bytes, A
       Adds the file btn_brush_s.png"="11/7/2016 3:01 PM, 997 bytes, A
       Adds the file btn_italic.png"="11/7/2016 3:01 PM, 822 bytes, A
       Adds the file btn_list.png"="11/7/2016 3:01 PM, 483 bytes, A
       Adds the file color_swatches.png"="11/7/2016 3:01 PM, 1027 bytes, A
       Adds the file color_swatches_l.png"="11/7/2016 3:01 PM, 1016 bytes, A
       Adds the file icn_check_grey.png"="11/7/2016 3:01 PM, 123 bytes, A
       Adds the file icn_check_white.png"="11/7/2016 3:01 PM, 119 bytes, A
       Adds the file icn_list_drop.png"="11/7/2016 3:01 PM, 113 bytes, A
       Adds the file line_1.png"="11/7/2016 3:01 PM, 164 bytes, A
       Adds the file line_2.png"="11/7/2016 3:01 PM, 185 bytes, A
       Adds the file line_3.png"="11/7/2016 3:01 PM, 172 bytes, A
       Adds the file line_4.png"="11/7/2016 3:01 PM, 195 bytes, A
    Adds the folder C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\DuiLibResource\picture\setting
       Adds the file bg_blur.png"="11/7/2016 3:01 PM, 34480 bytes, A
       Adds the file bg_input_error.png"="11/7/2016 3:01 PM, 276 bytes, A
       Adds the file bg_input_focused.png"="11/7/2016 3:01 PM, 270 bytes, A
       Adds the file bg_input_normal.png"="11/7/2016 3:01 PM, 258 bytes, A
       Adds the file bg_popup.png"="11/7/2016 3:01 PM, 2253 bytes, A
       Adds the file bg_setting.png"="11/7/2016 3:01 PM, 1098 bytes, A
       Adds the file btn_cancel_clicked.png"="11/7/2016 3:01 PM, 233 bytes, A
       Adds the file btn_cancel_hover.png"="11/7/2016 3:01 PM, 236 bytes, A
       Adds the file btn_cancel_normal.png"="11/7/2016 3:01 PM, 236 bytes, A
       Adds the file btn_save_clicked.png"="11/7/2016 3:01 PM, 230 bytes, A
       Adds the file btn_save_hover.png"="11/7/2016 3:01 PM, 207 bytes, A
       Adds the file btn_save_normal.png"="11/7/2016 3:01 PM, 248 bytes, A
       Adds the file dimmed_bg.png"="11/7/2016 3:01 PM, 852 bytes, A
       Adds the file icn_error.png"="11/7/2016 3:01 PM, 299 bytes, A
    Adds the folder C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\DuiLibResource\picture\toolbar
       Adds the file bg_toolbar_narrow.png"="11/7/2016 3:01 PM, 283 bytes, A
       Adds the file btn_action_cancel.png"="11/7/2016 3:01 PM, 282 bytes, A
       Adds the file btn_action_complete.png"="11/7/2016 3:01 PM, 260 bytes, A
       Adds the file btn_action_save.png"="11/7/2016 3:01 PM, 249 bytes, A
       Adds the file btn_action_undo.png"="11/7/2016 3:01 PM, 799 bytes, A
       Adds the file btn_tool_arrow.png"="11/7/2016 3:01 PM, 360 bytes, A
       Adds the file btn_tool_brush.png"="11/7/2016 3:01 PM, 572 bytes, A
       Adds the file btn_tool_eclipse.png"="11/7/2016 3:01 PM, 887 bytes, A
       Adds the file btn_tool_mosaic.png"="11/7/2016 3:01 PM, 312 bytes, A
       Adds the file btn_tool_rectangle.png"="11/7/2016 3:01 PM, 307 bytes, A
       Adds the file btn_tool_text.png"="11/7/2016 3:01 PM, 268 bytes, A
    Adds the folder C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\DuiLibResource\picture\TrayMenu
       Adds the file bg_menu_clicked.png"="11/7/2016 3:01 PM, 166 bytes, A
       Adds the file bg_menu_hover.png"="11/7/2016 3:01 PM, 166 bytes, A
       Adds the file bg_tray_menu.png"="11/7/2016 3:01 PM, 2098 bytes, A
       Adds the file exit.png"="11/7/2016 3:01 PM, 309 bytes, A
       Adds the file icn_open.png"="11/7/2016 3:01 PM, 205 bytes, A
       Adds the file icn_shortcut.png"="11/7/2016 3:01 PM, 340 bytes, A
    Adds the folder C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\UPDData
       Adds the file History.dat"="11/11/2016 11:28 AM, 24 bytes, A
    Adds the folder C:\Users\{username}\AppData\Roaming\Screenshot Pro\dump
       Adds the file BugReportConfig.ini"="11/11/2016 11:28 AM, 179 bytes, A
    Adds the folder C:\Users\Public\Documents\Guid\Common\I18N\IPCSUpdateCache\ScreenshotPro
    Adds the folder C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Screenshot Pro\dump
       Adds the file BugReportConfig.ini"="11/11/2016 11:28 AM, 179 bytes, A

Registry details [View: All details] (Selection)
------------------------------------------------
    [HKEY_LOCAL_MACHINE\SOFTWARE\DtsEncodeTools]
       "{F772C08D-9F61-45c6-982F-ADDEEE0D92C6}"="REG_SZ", "{F772C08D-9F61-45c6-982F-ADDEEE0D92C6}"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F772C08D-9F61-45c6-982F-ADDEEE0D92C6}]
       "DisplayFullVersion"="REG_SZ", "1.0.0.6000063"
       "DisplayIcon"="REG_SZ", "C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotPro.exe"
       "DisplayName"="REG_SZ", "Screenshot Pro 1.0.0.6000063"
       "DisplayVersion"="REG_SZ", "1.0.0.6000063"
       "Publisher"="REG_SZ", "ShenZhen Enode Techology co,.Ltd"
       "UninstallString"="REG_SZ", "C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\InstallHelper.exe -Uninstall English"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Screenshot Pro]
       "FrID"="REG_SZ", "PlgB6FwxRPJu5iliIjRh1RdFMfZXIUnjLaVs"
       "INSTALL_FIRST_TIME"="REG_SZ", "2016-11-11_11:28:09"
       "parentName"="REG_SZ", "explorer.exe"
       "PartnerID"="REG_SZ", "marketator|uk|IBD|Bundle"
       "UserID"="REG_SZ", "6f3bb58c3fd9e2aaf610e56356f706c9"
       "Version"="REG_SZ", "1.0.0.6000063"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Screenshot Pro\1.0.0.6000063]
       "INSTALL_PATH"="REG_SZ", "C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Screenshot Pro\INSTALL_MARK]
       "version"="REG_SZ", "1.0.0.6000063"
    [HKEY_LOCAL_MACHINE\SOFTWARE\Screenshot Pro\QUIT]
       "QuitSession"="REG_SZ", "{F73F04E3-147F-4B3F-844F-682C7CA0ECC8}-1"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TheScreenshotProService]
       "DisplayName"="REG_SZ", "The Screenshot Pro Service"
       "ErrorControl"="REG_DWORD", 1
       "ImagePath"="REG_EXPAND_SZ, "C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotProServ.exe"
       "ObjectName"="REG_SZ", "LocalSystem"
       "Start"="REG_DWORD", 2
       "Type"="REG_DWORD", 16
       "WOW64"="REG_DWORD", 1
    [HKEY_CURRENT_USER\Software\{D8383CB0-A0FE-4e85-8134-D57644EB746A}]
       "NeedCreateDefaultHotKey"="REG_DWORD", 0
       "RegionCaptureHotKey"="REG_DWORD", 5898243
Malwarebytes Anti-Malware log:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/11/2016
Scan Time: 11:50 AM
Logfile: mbamScreenShotPro.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.11.11.04
Rootkit Database: v2016.10.31.01
License: Premium
Malware Protection: Disabled
Malicious Website Protection: Enabled
Self-protection: Enabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {username}

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 300350
Time Elapsed: 8 min, 2 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 2
PUP.Optional.ScreenShotPro, C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotProServ.exe, 1460, Delete-on-Reboot, [31cf8e31b6e414224d4d943a0102b848]
PUP.Optional.ScreenShotPro, C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotPro.exe, 3172, Delete-on-Reboot, [b848efd072285adc94fcfcd2cd36966a]

Modules: 0
(No malicious items detected)

Registry Keys: 3
PUP.Optional.ScreenShotPro, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\TheScreenshotProService, Quarantined, [31cf8e31b6e414224d4d943a0102b848], 
PUP.Optional.ScreenShotPro, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{F772C08D-9F61-45c6-982F-ADDEEE0D92C6}, Quarantined, [3ac6b807386262d4c9e311bdf40f9e62], 
PUP.Optional.ScreenShotPro, HKLM\SOFTWARE\SCREENSHOT PRO, Quarantined, [09f76857465444f2674319b5c83b649c], 

Registry Values: 1
PUP.Optional.ScreenShotPro, HKLM\SOFTWARE\SCREENSHOT PRO|PartnerID, marketator|uk|IBD|Bundle, Quarantined, [09f76857465444f2674319b5c83b649c]

Registry Data: 0
(No malicious items detected)

Folders: 2
PUP.Optional.ScreenShotPro, C:\Users\{username}\AppData\Roaming\Screenshot Pro\dump, Quarantined, [8779f3ccebaf4de9525debe331d2cb35], 
PUP.Optional.ScreenShotPro, C:\Users\{username}\AppData\Roaming\Screenshot Pro, Quarantined, [8779f3ccebaf4de9525debe331d2cb35], 

Files: 4
PUP.Optional.ScreenShotPro, C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotProServ.exe, Delete-on-Reboot, [31cf8e31b6e414224d4d943a0102b848], 
PUP.Optional.ScreenShotPro, C:\Program Files (x86)\ScreenshotPro\1.0.0.6000063\ScreenshotPro.exe, Delete-on-Reboot, [b848efd072285adc94fcfcd2cd36966a], 
PUP.Optional.ScreenShotPro, C:\Users\{username}\Desktop\marketator_uk.exe, Quarantined, [8a76437c3169a98de0b416b8976c7789], 
PUP.Optional.ScreenShotPro, C:\Users\{username}\AppData\Roaming\Screenshot Pro\dump\BugReportConfig.ini, Quarantined, [8779f3ccebaf4de9525debe331d2cb35], 

Physical Sectors: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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