[Alex from GA]

One day it worked and the next it didn't.  I checked the RPC and it's running automatic and the next one is manual.

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Which program you are using to view pictures?

Is the error message displayed when you try to view pictures?

Can you repair any corrupted Windows system files, follow below instructions.

 

Open the Command Prompt by simply holding down the + X keys and select the option “Command Prompt (Admin)” from the menu.

 

 

Type following command into Command Prompt:

Sfc  /Scannow

Please let us know if any errors were found and repaired or not.

[FreeBooter]

Which program you are using to view pictures?

Is the error message displayed when you try to view pictures?

Can you repair any corrupted Windows system files, follow below instructions.

 

Open the Command Prompt by simply holding down the + X keys and select the option “Command Prompt (Admin)” from the menu.

 

 

Type following command into Command Prompt:

Sfc  /Scannow

Please let us know if any errors were found and repaired or not.

[Alex from GA]

I'm using Windows picture viewer.  The black screen comes up and an error message says, "the remote procedure call failed".  The scan "did not find any integrity violations"

[FreeBooter]

Please install Windows Photo Gallery with Windows Essentials and tell us this will resolve your issue.

[Alex from GA]

I can see the pictures if I open them with Photo Viewer.  If I click on the thumbnail in my pictures folder it still says 

"the remote procedure call failed".  I would like them to open with "photos" like they always did.  Thank you for your help.

[FreeBooter]

I think you have either corrupted media file or corrupted codec. Use Windows Disk Clean-up tool to delete thumbnails see it will resolve the issue. If you are using third party codec pack uninstall it.

[Alex from GA]

I deleted the thumbnails and still got the same error message.  I don't know what a codec is or how to uninstall one.

[FreeBooter]

Can you please execute below commands from Command Prompt that is open as administrator to reinstall all Windows apps.

PowerShell

Get-AppxPackage –AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Restart your computer.

[Alex from GA]

Thank you FREEBOOTER.  I copied the commands and pasted in the command prompt, rebooted and it now works.  If you'd be so kind as explain what I did I'd appreciate it.

[FreeBooter]

You are very welcome, with powershell command you have reinstalled Windows 10 default apps.

Did the command help resolve the issue?

Edited by FreeBooter, 28 November 2016 - 06:28 AM.

[Alex from GA]

Yes, thanks again.

[FreeBooter]

You are very welcome!