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New prebuilt pc no signal output


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#1
twinions

twinions

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Before you ask yes the hdmi is plugged into the GPU, I just got this new PC and its my first one ever and it wont show any output its on the right thing on the TV and port on the side I'm not sure what's wrong


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#2
phillpower2

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Before you ask yes the hdmi is plugged into the GPU, 

 

 

Sorry but you have post on a tech forum asking for help but have provided zero information about your computer, the TV or what is actually happening ( or not ) when you try and power up the PC , this makes it impossible for anyone to even hazard a guess as to what is going on. 

 

Is there any signs of life at all when you press the case power on button.


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#3
twinions

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I'm sorry @GloMO, Yes there are signs of life on the PC in fact, every fan and light turns on but just still no output everything on the TV is plugged in and nothings wrong with the cord here are my specs:

 

  • CPU Brand
    Intel
  • CPU Series
    Core i5
  • CPU Model
    Core i5-9600K
  • CPU Socket
    Other Intel Socket
  • CPU Core count
    6 cores
  • CPU Cooler Type
    Air
  • CPU Cooler Socket
    Multiple Intel and AMD
  • GPU Chipset
    Nvidia
  • GPU Brand
    MSI
  • GPU Series
    GeForce RTX 2080
  • GPU Memory
    8GB
  • Memory Capacity
    16GB
  • Memory Type
    DDR4
  • Memory Number of Modules
    2
  • Memory Form Factor
    DIMM (Desktop)
  • Internal Storage Capacity
    1TB
  • Internal Storage Interface
    NVME SSD
  • Internal Storage Form Factor
    M.2
  • Motherboard Form Factor
    ATX
  • Motherboard Brand
    Intel
  • Motherboard Socket
    Other Intel Socket
  • Motherboard Networking
    Ethernet only
  • Case Brand
    Thermaltake
  • Case Form Factor
    Mid-Tower
  • Case Color
    Black
  • Power Supply Wattage
    650W
  • Power Supply Form Factor
    ATX
  • PC RGB Option
    Addressable
    Tv is an ASUS TUF GAMING monitor

Edited by twinions, Yesterday, 03:24 PM.

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#4
phillpower2

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No worries but for future reference an ASUS TUF GAMING monitor is not referred to as a TV but as you post in reply #3 above it is a dedicated PC screen, why is this important, your monitor is plug and play so should work as soon as the system is powered up whereas a TV screen has to be told where to look for a video signal from an external device and commonly done by pressing the source button on the TVs handset.

 

We now know that you are using a dedicated plug and play screen which rules out a settings issue, some questions;

 

Do you get any onscreen message at all, No Signal is a common one when a screen is okay but it is not receiving any video signal from the computer.

 

If, you do not get anything on the screen at all, does your screen have an illuminated power button or similar and if it does is it lit up, if yes, what colour is it.

 

 I just got this new PC 

 

 

Sorry but that is not an appropriate description as new implies that something has not been used before whereas the hardware in this computer dates back to 2018 so this computer while it may be new to you its hardware is used which opens up a whole new can of worms.

 

From where did you purchase this computer.

 

Was the computer sold to you with a guarantee that it was in 100% working order.

 

Did the computer come with any warranty.


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