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windows 10 can't stay connected to the internet

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#1
Pearlcatdesign

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I have a windows 10 Inspiron 15 3000 series and I'm constantly being interrupted while on a site with Opera network diagnostics. After clicking on windows trouble shooter to get back on-line it says " Problem with wireless adapter or access point " and " Doesn't detect any networking hardware "  So I shut everything down and restart and then it will work again for awhile. Though this is getting to the point now where it's happening several times a day. I don't think it's my Internet provider because my desktop didn't have this problem and my wifi is shared with others in the building and they're not having this issue. 

 

Thanks,

 

Pearl


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#2
FreeBooter

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Hi Pearlcatdesign,

 

Have you installed latest wireless card driver if you have not then you can download the latest wireless card driver from either from your computer manufacturer website or from wireless card manufacturer website.


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#3
Pearlcatdesign

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hello,

 

What is it? Why doesn't my computer tell me if I need it? My computer also keeps 'not responding' a lot. I'll try to find the wireless card now.

 

Thank you,

Pearl


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#4
FreeBooter

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I don't understand your question.

 

Please open Command Prompt as a administrator by pressing  Win + X, and then press A letter key.

Run below command from Command Prompt that is open as administrator.

Sfc  /Scannow

You would use DISM to fix Windows component store corruption when a sfc /scannow command is unable to repair corrupted or modified Windows system files because the component store (source) is corrupted.

Dism /Online /Cleanup-Image /RestoreHealth

SFC should be able to repair the files afterwards. Execute below command to make sure corrupted system files repaired.

Sfc  /Scannow

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#5
Pearlcatdesign

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Okay I think I found and installed the card. I'm not being cut off line anymore or seeing 'not responding' however I didn't do what you wrote in your second post/reply. I'm sorry, but that was more than I can comprehend. I have only the very very basic computer skills. I would guess close to a 5 year old. Lol But your first suggestion seems to have cleared up my problem.

 

Thank you so much for that,

Pearl


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#6
FreeBooter

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You don't need to execute the commands if everything is working without errors.

 

You are very welcome!


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