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Windows just crashed on me


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#1
RebelGamer137

RebelGamer137

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My computer shutdown by itself and I got this error.

 

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    7a
  BCP1:    FFFFF6FC4000B0E0
  BCP2:    FFFFFFFFC0000185
  BCP3:    000000000F305860
  BCP4:    FFFFF8800161C4AC
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\021417-37611-01.dmp
  C:\Users\Warhawk\AppData\Local\Temp\WER-108951-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft....88&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\windows\system32\en-US\erofflps.txt
 

 

Anything I can do to prevent this? I am using a Toshiba Satellite L755D-S5204 with Windows 7. I have had it for years too. Could it just be starting to die? Its hard other problems recently like lagging occasionally and freezing sometimes.


Edited by RebelGamer137, 14 February 2017 - 09:23 PM.

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#2
RebelGamer137

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Here is my minidump file. Please feel free to take a look.

Attached Files


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#3
phillpower2

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Here is my minidump file. Please feel free to take a look.

 

rar files are not used here, zip and upload the files requested by FreeBooter using the method below;

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.

3. Upload the zip folder using the More Reply Options tab, Choose File then the Attach This File tab., bottom left of the dialogue input box.


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#4
RebelGamer137

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EDIT: Here it is

Attached Files


Edited by RebelGamer137, 15 February 2017 - 06:56 PM.

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#5
RebelGamer137

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It just blue screened again. Should I upload the mini dump again?


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#6
RebelGamer137

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It Completed with read failure

 

2hrzkwo.png

 

 

 

 

21buo03.png

 

 

 

Here is the output

=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA MK6475GSX
Serial Number:    Y14GFEJ3S
LU WWN Device Id: 5 000039 3a6f012a1
Firmware Version: GT001M
User Capacity:    640,135,028,736 bytes [640 GB]
Sector Size:      512 bytes logical/physical
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Thu Feb 23 05:42:59 2017 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 112)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline
data collection:         (  120) seconds.
Offline data collection
capabilities:              (0x5b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 209) minutes.
SCT capabilities:            (0x003d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   050    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0027   100   100   001    Pre-fail  Always       -       2084
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       4047
  5 Reallocated_Sector_Ct   0x0033   100   100   050    Pre-fail  Always       -       1968
  7 Seek_Error_Rate         0x000b   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   038   038   000    Old_age   Always       -       25036
 10 Spin_Retry_Count        0x0033   180   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       3953
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       105
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       21
193 Load_Cycle_Count        0x0032   082   082   000    Old_age   Always       -       184956
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       36 (Min/Max 15/47)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       125
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       8
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       1
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       8223
222 Loaded_Hours            0x0032   080   080   000    Old_age   Always       -       8216
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       358
240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 7212 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 7212 occurred at disk power-on lifetime: 25023 hours (1042 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 1a 48 9e 1c 64  Error: WP at LBA = 0x041c9e48 = 68984392

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 08 48 30 09 59 40 00      00:21:10.418  WRITE FPDMA QUEUED
  61 08 38 88 81 3b 40 00      00:21:10.418  WRITE FPDMA QUEUED
  61 08 30 58 63 8e 40 00      00:21:10.417  WRITE FPDMA QUEUED
  60 68 e0 b0 da e4 40 00      00:21:10.404  READ FPDMA QUEUED
  61 08 b8 b0 56 8a 40 00      00:21:10.404  WRITE FPDMA QUEUED

Error 7211 occurred at disk power-on lifetime: 25023 hours (1042 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 5a 48 9e 1c 64  Error: WP at LBA = 0x041c9e48 = 68984392

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 08 80 a8 4a 3b 40 00      00:21:06.142  WRITE FPDMA QUEUED
  61 08 90 f0 ff 58 40 00      00:21:06.142  WRITE FPDMA QUEUED
  61 08 78 f0 59 8e 40 00      00:21:06.141  WRITE FPDMA QUEUED
  61 08 38 b8 56 8a 40 00      00:21:06.141  WRITE FPDMA QUEUED
  61 10 80 38 40 3b 40 00      00:21:06.141  WRITE FPDMA QUEUED

Error 7210 occurred at disk power-on lifetime: 25023 hours (1042 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 52 48 9e 1c 64  Error: WP at LBA = 0x041c9e48 = 68984392

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 08 d8 30 2c 3b 40 00      00:21:01.767  WRITE FPDMA QUEUED
  61 08 c8 58 f3 58 40 00      00:21:01.767  WRITE FPDMA QUEUED
  61 08 a0 e0 19 30 40 00      00:21:01.767  WRITE FPDMA QUEUED
  61 08 d8 88 2b 3b 40 00      00:21:01.767  WRITE FPDMA QUEUED
  61 08 c8 f8 d9 58 40 00      00:21:01.766  WRITE FPDMA QUEUED

Error 7209 occurred at disk power-on lifetime: 25023 hours (1042 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 4a 48 9e 1c 64  Error: WP at LBA = 0x041c9e48 = 68984392

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 08 e8 c8 1e 3b 40 00      00:20:57.465  WRITE FPDMA QUEUED
  61 08 f8 e0 19 30 40 00      00:20:57.465  WRITE FPDMA QUEUED
  61 08 e8 d0 11 3b 40 00      00:20:57.465  WRITE FPDMA QUEUED
  61 08 f8 d8 63 4b 40 00      00:20:57.464  WRITE FPDMA QUEUED
  61 08 e8 30 10 3b 40 00      00:20:57.464  WRITE FPDMA QUEUED

Error 7208 occurred at disk power-on lifetime: 25023 hours (1042 days + 15 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 32 48 9e 1c 64  Error: WP at LBA = 0x041c9e48 = 68984392

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  61 08 e8 a0 0f 3b 40 00      00:20:53.143  WRITE FPDMA QUEUED
  61 08 d8 00 e1 7e 40 00      00:20:53.143  WRITE FPDMA QUEUED
  61 08 c8 70 dc 7e 40 00      00:20:53.143  WRITE FPDMA QUEUED
  61 08 a8 f8 d5 7e 40 00      00:20:53.143  WRITE FPDMA QUEUED
  61 08 a0 d0 cf 7e 40 00      00:20:53.143  WRITE FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       00%     25036         68984392
# 2  Short offline       Completed without error       00%         3         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 


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#7
RebelGamer137

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My laptop IS five years old so it might be a good idea to get another one.


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#8
RebelGamer137

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I also have had this same computer freeze frequently when left idol. It has always done this occasionally but has been doing this more often is there a connection or is that unrelated.


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