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Windows 10 blue screen kernel power event 41 stop mode

Started by daniel.karakas , Mar 21 2017 04:00 PM

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#1
daniel.karakas

Posted 21 March 2017 - 04:00 PM

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120 posts

Please help!

Several times my computer has gone into stop mote blue screen and reboots. Running Windows 10 (1607), OS build 14392.953 Intel Core [email protected], 64 bit.

#2
FreeBooter

Posted 21 March 2017 - 05:38 PM

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Please place the BSOD memory dump files store in C:\Windows\MiniDump folder into zip archive and attache it to your next post.

#3
daniel.karakas

Posted 21 March 2017 - 07:44 PM

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Topic Starter
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120 posts

Here are the memory dump files,

Thank you

Attached Files

Minidump.zip 22bytes 273 downloads

#4
FreeBooter

Posted 22 March 2017 - 02:59 AM

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The zip archive is empty please copy the BSOD dump file to your Desktop and place them into zip archive.

#5
daniel.karakas

Posted 22 March 2017 - 09:19 AM

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Topic Starter
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120 posts

Here it is,

thanks

#6
FreeBooter

Posted 22 March 2017 - 09:50 AM

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Hi daniel.karakas,

There is no zip archive attached to your last post.

#7
daniel.karakas

Posted 22 March 2017 - 10:04 AM

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120 posts

sorry here it is Minidump.zip 707.21KB 169 downloads

#8
FreeBooter

Posted 22 March 2017 - 10:38 AM

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The blue screen of death probably caused by : igdkmd64.sys driver. The genuine igdkmd64.sys file is a software component of Intel Graphics Accelerator Drivers for Windows by Intel Corporation. Please visit your computer manufacturer website and download latest version of Intel Graphics Accelerator Driver.